Posts tagged: services

ON DEMAND 2011: A Look at Software Trends

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 Mar 28, 2011

ON DEMAND 2011 and info360 (formerly the AIIM event) wrapped up last week in Washington, DC at the Walter E. Conference Center. With the shows being co-located, acquisitions in the software space, and enterprise and production becoming more closely associated, ON DEMAND attendees appeared to spend time on both sides of the show floor (exploring the broader scope of software solutions currently available). While these lines continue to blur, there were a number of relevant announcements and developments at ON DEMAND pointing toward distinct trends in production software. Read more »

Independent Office Equipment Dealers Looking to Expand Business

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 Jan 19, 2011

In a recent survey of independent office equipment dealers, we asked respondents about their plans for expanding their business beyond their core functions. We asked to what degree they agreed with the following statement — “In general, our company is looking to expand its offerings, capabilities, and services into areas beyond our traditional business.” Read more »

The Elusive Software Pull-Through?

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 Jul 1, 2009

It started when I saw the open-source model gain momentum in the content management space a la Alfresco, Drupal, Joomla, Nuxeo, and several others. The no-license model clearly had potential, especially given the associated services and support revenue streams we were seeing. In fact, my own (commercial) ECM market numbers indicated that license revenues were typically less than 1/3 of large deals anyway. Fast-forward.

Early this month, on an earnings call with HP, our hosts implicated that they’re playing in a “free license” market. Their competition was giving away software, they claimed, to capture coveted services and support revenue streams across a contract. Once again, I was intrigued but not altogether shocked — this was, after all, a buyer’s economy for technology solutions, and shrinking license margins were no surprise. Fast-forward once again.

EMC recently announced that they were giving away developer’s editions of Documentum. Although it will likely improve their overall revenue ‘ecosystem,’ it’s certainly a new move for a platform that otherwise costs developers plenty to work with in the past. Just another drop in the bucket, though.

Enter FatWire and their PR a few week ago– Read more »

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