Posts tagged: Digital

The Ecosystem Might Be Digital, but the Print Volume Share Isn’t Even Close!

German Sacristan
 Aug 7, 2019

Can a company consider itself digitally transformed simply because it manufactures digital printers or uses them to put ink on paper? If that was the case, how is the digital printing page share only in the single digits?

We have been entrenched in the digital revolution for a few decades now and, in that respect, printing is actually ahead of the game in relation to some other industries. At the same time, however, there is still much to be done to fully align the reality of digitally printed pages to its full potential.

What Type of Commitment is Needed to Grow the Digital Market?

Regardless of whether you’re a digital print equipment manufacturer, vendor, or purchaser of the product – true commitment requires more than just initial investments in a technology, as the technology itself can never guarantee success. The printing industry must undergo a fundamental change in its DNA to grow, which will involve becoming completely immersed in the full value of digital, not just from a technical perspective but — more importantly — from a strategic printed product perspective.

We all know the printing industry is driven by communication, and digital technology can help empower the human communication skill of establishing personal contacts. Digitally printed communications can’t overtake the printing industry and obtain a greater share of the overall communication market without becoming a greater contributor to the personal interaction or the 1:1 space. Print is still very relevant to the overall communication market – bringing incredible value year after year. It would be a shame not to use this channel to its true potential.

Although we’re not saying anything new, it’s clear that something isn’t working—otherwise, digital printing would have a larger share by now. Read more »

OpenText Enterprise World: A Shift into the Information Era!

Marc Mascara
 Jul 18, 2019

On July 9, OpenText kicked off Enterprise World 2019 in Toronto with a week’s worth of information exchange, learning opportunities, breakout sessions, and keynote speeches. Thousands of attendees joined the event to learn how to make the most of underutilized information and capitalize on the next wave of transformation in productivity and growth. Offering insights into the latest trends as well as stories on successful digital transformations, Enterprise World is designed to help attendees unlock their information advantage.

Figure 1: Open Text Enterprise World Entrance

This year’s event was located at the Metro Toronto Convention Center. Open Text Enterprise World is touted as the most expansive EIM (Enterprise Information Management) technology event in Canada and the world’s largest information conference. The most recent event included over 200 breakout sessions as well as 15+ LearnPath opportunities to educate attendees on digital transformation and productivity. Pre-conference training courses were also offered on July 7th and 8th, including over 25 accelerated sessions that spanned ten different industries.

This year’s event featured a number of keynotes from Mark Barrenechea (OpenText CEO & CTO), Muhi Majzoub (OpenText Executive Vice President of Engineering), Sir Tim Berners Lee, and special guest Peter Gabriel. Mark Barrenechea kicked things off with an insightful and compelling keynote that set the tone for the entire event. Mr. Barrenechea thanked all his customers and partners for their undivided trust in allowing OpenText’s platform to manage some of the world’s most trusted data, which was especially interesting and timely given that data security is such an important topic.

As the amount of information captured in the cloud continues to increase exponentially, the need for data security will only increase as time goes on. To that end, Barrenechea announced on stage that Google Cloud has selected OpenText as its preferred partner for Enterprise Information Management Services. Meanwhile, OpenText has named Google Cloud its preferred partner for enterprise cloud. In other cloud news, OpenText Release 16 will move to OpenText Cloud Editions (CE) in April 2020. Moving forward, all OpenText offerings will be cloud-first, but can be containerized and operate off-cloud. This means that with OpenText CE, customers will never have to upgrade again. OpenText is also confirming its commitment to content services by providing new and expanded products and capabilities to its platform.

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Landa’s S10P Analyst and Press Launch at Mercury Print Productions

German Sacristan
 Jul 15, 2019

On June 27, 2019, Landa introduced its first installation of an S10P Nanographic Printing Press with a perfector to a group of analyst and media professionals at Mercury Print Productions (Rochester, NY). The media event included presentations from Nachum Korman (Vice President and General Manager of Landa Americas) and John Place (CEO of Mercury), a product demonstration, a tour of the factory, and a Q&A session. The S10P offers two-sided B1 printing, and is suited to general commercial printing, publishing, and related applications.

Nachum Korman kicked off the analyst briefing by stating that the S10, which is engineered for packaging and converting, has officially launched after first being unveiled at Drupa 2016. Korman provided details on the first four installations of the Landa Nanographic presses —one in Israel, two in Europe, and one in the United States. The installation at Mercury in Rochester marks the first North American installation of an S10P that focuses on commercial printing. He also talked about several additional S10s, S10Ps, and W10 installations that will be coming in the near future, including an S10P in China, an S10 in Mexico, and a W10 in Germany

Korman also discussed one of Landa’s greatest differentiators—Nanography Technology. He elaborated, “The Landa presses use fewer pigments than offset to create inks while producing a comparable image quality at half the thickness and amount of ink on the paper (0.5 microns vs. 1 micron for offset). The Landa Nanographic printing process does not require substrates to be pretreated or primed, and any type of offset media (coated or uncoated) can be fed through the press at rated speed. What is especially interesting is how Landa deals with the constant challenge of drying the printed image on the paper. Landa’s technology does this by building the image into a heated blanket that evaporates most of the water, leaving the image ready to be transferred to the paper. Additional hot air drying systems are applied.

Figure 1: Landa’s S10P Product Demonstration

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Keypoint Intelligence Forecast Continued Growth in Business Inkjet & A4 Color Laser Shipments through 2023 in North America and Western Europe

Barbara Richards
 Jul 3, 2019

While the overall office equipment markets in NA and WE are mature, Keypoint Intelligence/InfoTrends expect continued growth in A4 Color Laser and Business Inkjet Segment 3 & 4 according to recently published SF Printer and MFP Hardware Forecasts for both regions. In addition, the shift from SF printers to multifunctional devices will continue. According to the forecast, in North America, SF Laser printers represented 45% of total shipments in 2018 and are expected to decline to 40% of devices compared with MF shipments which will grow from 55% to 60% by 2023.  While in Western Europe MF shipments will grow from 56% to 58% of total shipments during the same period.

In addition, total NA office color laser shipments are also expected to outperform monochrome devices during the same period growing from 35% of total shipments to 40% by 2023. While in Western Europe, office color laser is expected to grow from 40% of total shipments to 41% during the same period. While the overall market for both regions will remain relatively flat to a slight decline the shift from SF to MF devices and from monochrome to color will continue to impact the overall office equipment market. The biggest opportunity for growth is within the office color laser A4 segments (3-4) for both regions.  In North America A4 Color MF devices are forecasted to grow at a 6.8% CAGR through 2023.

Business Inkjet Segments Continue to Grow

In addition to the growth in A4 color laser MFPs, Keypoint Intelligence/InfoTrends forecast shows growth in Business Inkjet Segments 3 and 4 through the same period. Business Inkjet Segment 3 is expected to grow at 6% CAGR in North America and 2.3% CAGR in Western Europe.  The majority of unit growth will be in A4 MFPs in this business inkjet segment with new models that offer longer life consumables and feature-rich product offerings. This new breed of inkjet devices offers an attractive alternative to laser particularly within the SMB office environment with standard wireless connectivity, high yield consumables and in some cases, comparable cost per page to laser. Furthermore, Inkjet Segment 4 is expected to grow at 9.7 CAGR in North America and 6.2% CAGR by 2023 in Western Europe during the same period, driven by a wider acceptance of page-wide ink technology and new robust high-speed color inkjet devices entering this market segment.

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Siris Capital Acquires EFI in First Deal of Technology Buyout Fund

Ron Gilboa
 Apr 15, 2019

EFI: The Acquirer is Acquired
Siris Capital Group, LLC, a New York City-based private equity firm founded in 2011, announced the acquisition of Electronics for Imaging, Inc. (EFI) earlier today. The buyout is a pivotal moment for both graphic arts and industrial segments due to both the size and role that EFI plays throughout the industry; it is also a tribute to EFI’s skill, not only at acquiring promising companies over time, but also enlisting their talents and technologies to create synergy for whole of EFI. EFI’s many parts, from the original Fiery business to the industrial print technology divisions that EFI has acquired or developed over time, have become strategic partnerships, ones spanning hardware and software in sectors as diverse as networked office printers, sign & display graphics, ceramic, textile, and corrugated printing, all aided by a vast portfolio of workflow solutions.

The details of the transaction include a $1.7 billion all-cash investment which values EFI stock at $37 per share, approximately a 45% premium over the 90-day volume-weighted average price on April 12, 2019. Although the deal is expected to close by the third quarter of 2019, EFI can accept proposals from other companies over the next 45 calendar days.

Siris’ First Deal in Technology Buyout Fund
Private equity firms continue to focus on print-related technology companies with solid cash flows and future earnings potential as the analog-to-digital transformation continues for segments in our industry. Frank Baker, a Siris Co-Founder and Managing Partner, commenting on the role that EFI plays in enabling digital transformations, said  “We believe that, by partnering with Siris, EFI will be well positioned to capture this transformational opportunity associated with increased digital inkjet penetration, industrial automation and software enablement. We are eager to partner with management to help the Company achieve its strategic objectives.”

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Pitney Bowes’ EngageOne Communicate – Customer Communications for Marketers

David Stabel
 Apr 11, 2019

Pitney Bowes continues to evolve its EngageOne portfolio for customer communications and experience. This week, the company released a new SaaS-based solution called EngageOne Communicate, which is positioned to enable small and medium sized businesses to create scalable and responsive digital communications quickly and easy.

Pitney Bowes EngageOne Communicate

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It’s Time to Leverage the Power of Personalization!

Eve Padula
 Mar 28, 2019

The act of personalization was once as simple as incorporating the recipient’s name in various parts of a communication, but ongoing innovations in customer segmentation and data mining mean that today’s enterprises now have access to more information about their customers than ever before. Armed with this wealth of personal information, enterprises can create trusted one-on-one relationships with each of their customers. In parallel, consumers’ expectations are also shifting—people understand that their providers have access to a great deal of their personal information, and they actually expect any communications to reflect this level of knowledge.

Consumers Notice Personalization!
Research from Keypoint Intelligence – InfoTrends has consistently shown that personalization attracts attention. According to InfoTrends’ most recent marketing communications research, over half of total respondents reported spending much more time with communications that were personalized and relevant. This was true for printed direct mail as well as digital marketing messages.

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Pricing for Digital: Establishing Consistency Across Message and Media

Will Morgan
 Dec 7, 2018

As digital delivery proliferates within the customer communications market, service providers with a legacy in print have been challenged to devise pricing models that position their operations for long-term sustainability. As part of its recently published research study entitled, Pricing for Digital: Exploring New Models for Transactional Communications Delivery, Keypoint Intelligence-InfoTrends conducted over a dozen in-depth interviews with print service providers in North America to gain a deeper understanding of the greatest pricing obstacles they face in today’s changing market.

The first segment of this three-part examination of our findings examined the ramifications of procurement’s growing power over transactional customer communications strategy at the expense of business leadership. The second considered some of the difficulties print providers face when working to demonstrate value through services. This final installment explores the challenges that providers face in developing and marketing pricing plans that encompass composition and delivery of transactional and marketing messages to various print and electronic channels.

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Pricing for Digital: From Table Stakes to Primary Value Proposition

Will Morgan
 Nov 29, 2018

As digital delivery proliferates within the customer communications market, service providers with a legacy in print have been challenged to devise pricing models that position their operations for long-term sustainability. As part of its recently published research study entitled, Pricing for Digital: Exploring New Models for Transactional Communications Delivery, Keypoint Intelligence-InfoTrends conducted over a dozen in-depth interviews with print service providers in North America to gain a deeper understanding of the greatest pricing obstacles they face in today’s changing market.

The first segment of this three-part examination of our findings explored procurement’s growing power over transactional customer communications strategy at the expense of business leadership. This second part of the series considers some of the difficulties print providers face when working to demonstrate value through services.

Read more »

Pricing for Digital: Overcoming Obstacles on the Path to Profitable Pricing

Will Morgan
 Nov 26, 2018

As digital delivery proliferates within the customer communications market, service providers with a legacy in print have been challenged to devise pricing models that position their operations for long-term sustainability. As part of its recently published research study entitled, Pricing for Digital: Exploring New Models for Transactional Communications Delivery, Keypoint Intelligence – InfoTrends conducted over a dozen in-depth interviews with print service providers in North America to gain a deeper understanding of the greatest pricing obstacles they face in today’s changing market. One of the primary issues these interviewees identified was a gradual but significant shift in enterprise transactional communications—the balance of power is transitioning away from business leadership in favor of procurement. In today’s world, heightened consumer expectations of personalization have made improving customer experience a paramount concern for providers issuing enterprise communications. Unfortunately, enterprise procurement’s fixation on reducing delivery costs often takes precedence over enhancing quality and value. The print service providers we interviewed paint a disturbing picture—when it comes to communication, procurement departments often employ antiquated methods that seem out of step with current consumer trends.

Read more »

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