Office Solutions Market Projected to Reach $2.8B by 2017

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Jul 30, 2013

InfoTrends recently published its annual North America Network Document Solutions Forecast: 2012-2017 for the Office Solutions market, which demonstrates solid growth at a CAGR of 8.5% with total revenues reaching above $2.8 billion by 2017. Broken out by revenue category, distribution channels, and company size, InfoTrends provides YOY revenue adjustments within the Device Management, Output Management, Capture Workflow, and Document Management areas, including mobile and SaaS solutions.  Overall, capture/workflow, document management and output management show the strongest growth rates, while device management is predicted to generate smaller revenue numbers. Because MPS offerings are shifting from traditional hardware to advanced solutions engagements, and the surge of mobile and cloud solutions continue to transform the office environment, InfoTrends expects medium-sized organizations and business process automation solutions to drive long-term growth opportunity.

Each segment offers additional bright spots and areas for investment for vendors. For example, workflow solutions, cloud-based document management, and mobile printing demonstrate some of the highest growth rates, and workflow solutions will be a strategic area in the Network Document Solutions (NDS) space for solutions selling among vertical markets.

We also discuss the top trends influencing this dynamic market while providing key areas of opportunity for vendors, as many of these anticipated growth rates stem from market trends impacting the solutions business. A few of these trends include vertical markets, apps and workflows, and mobile solutions. In InfoTrends’ analysis, Trends Impacting the North America Solutions and Services Forecast: 2012-2017, we outline and discuss how the office document technology market is rapidly changing to accommodate these trends and suggest how vendors can offer value with their offerings by incorporating new capabilities into their current portfolio of products.

For more information about InfoTrends’ 2012-2017 Network Document Solutions and Services Forecast, please contact Scott Phinney at

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