HP, Canon, Microsoft: Making Significant Changes in Business Models

Other Posts
May 11, 2011

HP, Canon, and Microsoft have been making headlines these past few weeks with some significant changes within their office technology businesses. Last week, HP enhanced their office productivity with new workflow solutions specifically targeting small and midsize businesses, enterprise organizations, and on-the-go office workers. HP added two new solutions exclusively for the enterprise healthcare market: HP Distributed Workflow Solution for Healthcare and HP Exstream for Healthcare Providers. By expanding their solutions within the office and mobile space, HP hopes to transform paper-intensive processes into simple digital workflows. HP also formed technology partnerships with Hyland Software and Nuance to increase growth across the enterprise market for document imaging, capture, and content management.

Along with HP, Canon also announced their new solutions company: Canon Information and Imaging Solutions, Inc. Along with growing Canon’s office solutions, this new wholly owned subsidiary includes Business Process Optimization, Security Services, and Imaging and Records Management Services. According to Canon, the new company will accelerate and help build out their business solutions infrastructure, focusing on delivering solutions and applications in the ERP, cloud computing, IT services, and healthcare area. Canon Information and Imaging Solutions will leverage their existing distribution channels and build upon their own direct-selling techniques. Canon is actively looking to pursue new partnerships with system integrators.

Most recently, Microsoft announced their acquisition of Skype for $8.5 billion in an all-cash deal. For Microsoft, the acquisition translates into enhanced accessibility of real-time communications for consumers and organizations, and will increase business and revenue opportunities within the collaboration market. For Skype, the acquisition will help reach a larger bandwidth of customers within the Microsoft network, expanding the Skype brand across enterprise markets while integrating itself within Microsoft’s existing products and services, including Xbox, Kinect, and Windows Phone.

The healthcare market is an attractive market for vendors, and we see both HP and Canon expanding their offerings within those areas. Typically, HP’s solutions span horizontally across enterprise markets, and we’re seeing them move more towards vertically-focused applications, particularly within healthcare. Canon, in general, is looking to build up their solutions market, but their announcement suggests they are also looking to go deeper into providing IT services through third-party providers. Perhaps we will see Canon partner with a managed IT service provider in the near future.

Microsoft’s acquisition of Skype will certainly provide the much-needed leverage over Google Voice and Apple’s FaceTime, especially since Skype will be integrated into Windows Phone 7 and Nokia. So acquiring Skype gave Microsoft a nice boost in the collaboration market. But Microsoft isn’t the only one turning heads. The topic of Google or Facebook purchasing Twitter has re-emerged recently within the market. As collaboration and social networking applications continue to fuel the way consumers and organizations communicate, acquisitions along this nature will become more common.

More blogs from

2016 InfoTrends, Inc.

WordPress Appliance - Powered by TurnKey Linux