Category: Xerox

WSJ Report: Xerox Exploring a Bid for HP

Jamie Bsales
Nov 6, 2019

Update: On November 18, HP announced that its Board of Directors had rejected the Xerox offer. In a statement, HP said the deal undervalued the company, and cited concerns about the debt levels the combined entity would be saddled with.

The Wall Street Journal reported last night that Xerox’s board of directors discussed the possibility of purchasing HP Inc. in a cash-and-stock deal worth north of $27 billion. While we don’t have any information about the veracity of the WSJ report or the likelihood of it coming to pass, the combination (in some form) of HP and Xerox has been speculated about for several years.

Xerox executives–the team put in place by activist investors in the wake of the scuttled sale to FUJIFILM Holdings– have spoken publicly about their openness to finding other engine suppliers beyond Fuji-Xerox, and with HP they would have that. HP could benefit from Xerox’s strong channel-partner organization. Indeed, the two companies already announced a closer working relationship earlier this year. And while the Wall Street Journal described the pair as “two fading stars of technology” (a characterization we don’t agree with), a combined company would be in a very formidable position in both A3/A4 office equipment and related software, as well as in the production print space. HP also has a growing 3D-manufacturing business, which could be an attractive growth area for a resurgent Xerox. The combined companies would also be an innovation powerhouse: Xerox’s PARC (Palo Alto Research Center) and HP Labs are already among the most prolific organizations in the country when it comes to patent applications.

Of course, it wasn’t that long ago that smart money was on HP purchasing Xerox. But now with Xerox stock trading at a 10-year high and the company flush with a $2.3 billion down payment available from the sale of its half of the  joint venture with FUJIFILM–not to mention HP stock trading at historically low multiples (until this news leaked, that is)–Xerox may be in the better financial position to leverage such an acquisition . The WSJ reported that Xerox already had financing commitments lined up. The company could also consider selling HP’s Personal System’s Group to help pay down some of the debt incurred by the purchase.

HP Moves Aggressively into MFP Apps with an Entire Ecosystem

Jamie Bsales
Nov 4, 2019

We’ve been talking for several years about the “appification” of document imaging software: The emergence of MFP-resident apps that use the device’s underlying (and increasingly powerful) embedded software platform to deliver enhanced functionality and, in some instances, eliminate the need for traditional “middleware” workflow solutions. And while HP had its share of on-board tools and connectors developed for it OXP embedded software architecture, it lagged competitors such as Xerox (with is App Gallery) and Konica Minolta (with its bizhub Marketplace, now just called Marketplace) when it came to an app portal where apps reside for resellers and/or customers to download to compatible MFPs.  Which made us wonder: What exactly was HP’s plan for the Printing App Center and Smart UX Center infrastructure HP snagged in its acquisition of Samsung’s printing business? We now have our answer. Late in October, HP officially unveiled a complete ecosystem for the development, deployment, management, and monetization of apps that can run on select HP MFPs. Here’s a quick look at the various pieces and how the puzzle seems to be coming together.

Read more »

Xerox Repositions its MPS Business

Barbara Richards
Jun 19, 2019

Last month, Xerox held a briefing for industry analysts on its service offerings. A key takeaway from this event is that Xerox is re-positioning its MPS brand to “intelligent workplace services.”

Intelligent workplace services are geared toward improving the customer experience, as well as enhancing how employees get more work done. This moves Xerox beyond managing print to helping clients manage their larger workplace. According to Joanne Collins Smee, chief commercial officer at Xerox, “There is a significant opportunity for our clients to automate the inbound and outbound communications, extract value from ingested data and streamline business processes to unlock immense productivity gains”.

Xerox Intelligence Workplace Services

 

That said, two of the three main challenges addressed by intelligence workplace services have a tight alignment with MPS. One is organizations’ need to gain control of their print infrastructure, including equipment, consumables, and associated repair and operating costs. The other is securing the print infrastructure, including printed material, print devices on the network, and collected data.

It is really the third challenge that goes beyond traditional MPS; that is the need to replace paper-based processes with more efficient workflows that boost employee productivity and satisfaction. This is achieved through a combination of analytics, automation, content management, mobility, and more.

Intelligence workplace services falls within the umbrella of Xerox’s horizontal services. Other horizontal services are available for capture and content, accounts payable, digital hub and cloud print, and campaign on demand. Available globally, these offerings are focused on streamlining time-consuming, business-critical processes

Read more »

What’s Next for Production Print DFEs?

Marc Mascara
Feb 6, 2019

A Trip Way Back in Time

On demand production print digital front ends (DFEs) began their competitive march in the late 1990s when Scitex Corporation announced its entry into the print on demand (POD) space by launching the Spontane printing system. The solution was an OEM version of the Fuji Xerox Docucolor 40. During that same timeframe, Scitex also developed a DFE version of its Brisque Prepress system and adapted it for the on-demand market. This announcement started a high-end competitive DFE battle between EFI, Scitex, and to some extent ColorBus.

Read more »

Digital CMYK+ Ushers in a New Crop of Design Enthusiasts

Marc Mascara
Jan 29, 2019

Designing for offset print is nothing new; the PDF revolution is a distant memory at this point and the “how to design for print” guides are long gone. For quite some time, designers have understood how to extend gamut and design for that hit of varnish. With that said, designing for these offset jobs was always difficult and somewhat restrictive to the creative process. Any creative liberties typically added a significant amount of time to the process because prepress often needed to make corrections to the designers file for reliable printing. As a result, commercial printers have always had a love/hate relationship with the creative members of the design community. This all began to change when the HP Indigo Digital Presses began to roll out 7-color liquid toner capabilities. It was still important to educate the design community, but not in terms of capability—the focus shifted to learning how best to design a clean file for prepress.

Read more »

Xerox Iridesse – After the glitter settles! Well what if? or Sure why not?!

Marc Mascara
Jul 2, 2018

Xerox unveiled their latest production printing press during two jam-packed events in the US and Europe. The first event took place May 9th outside Rochester, NY at the Xerox Gil Hatch Center for Customer Innovation — the largest digital print showcase in the world.

Images courtesy of Xerox – Iridesse launch Webster, NY

 

Customers, prospects and the media were invited to the unveiling of the Iridesse press and given the opportunity to kick the tires. The second reveal took place on May 23 in Warsaw, Poland during the 2018 Xerox Forum, where Xerox Premier Partners (customers) and Graphic Communication Resellers attended.

Image courtesy of Xerox – Iridesse launch Warsaw, Poland

 

Both events could be worthy of an Oscar with the pomp and circumstance of a professional product reveal that introduced the global availability of the press.

My colleague Ralf Schlozer’s first impressions of the Iridesse, launched by Fuji Xerox last December, can be found in the post Fuji Xerox Iridesse – Two specialty colours is better than one. I invite you to re-visit Ralf’s blog for all the launch and specific details of the press while I answer the philosophical question of “do printer’s need a press like the Iridesse now that the glitter and dust have settled?”

So, if you ever worked production you know that manufacturer suggested limits are always ignored, especially if you need to get a job out or when client work is accepted in lieu of going to the competition. You see this in the offset world all the time and that is why successful print companies know that being able to configure equipment for different needs trumps equipment with a “wow” factor. Print customers first question is always can you do this, and the printer wants to respond sure, why not?! Digital equipment sometimes puts the printer into the “what if” situation. Basically, well what if we do this instead?

Quality CMYK for the most part is expected in this class of press, but in terms of flexibility, print providers expect numerous options for not only resolution but multiple halftone screens. Having the ability to respond to real time production needs based on image quality and media range gives production the flexibility to confidently accept work. Iridesse meets that challenge with Ultra HD Resolution which delivers 1200 x 1200 x 10 bit RIP resolution and 2400×2400 imaging resolution, enabling screening options from stochastic to fine line screens up to 600 dpi.

Image courtesy of EFI – Xerox EFI Exp6 5/6 color image Viewer

 

Media plays a huge role in just how many jobs and what type of work a print provider can accept. Just as in offset, digital presses must address a wide array of media while running at rated speeds. I would say most equipment manufacturers are fighting it out on this front regarding the range of media weights and types being supported. Iridesse tops out at 400gsm but gives a respectable range from 52 to 400gsm. Production flexibility comes into play when the print providers press supports a wide array of media types and weights, multiple pick points  (i.e., multiple paper trays), that allow for a broad range of supported media and media sizes along with multiple insertion options all running at rated speed. To meet these extreme requirements Xerox equipped Iridesse with technologies integrated throughout the press called “Mixed Media Xceleration”  giving the operator a wide array of run time media options with no slowdown of output.  Its this production flexibility that digital press manufacturers continue to expand upon, driving machine innovations which adds to the acceleration of the offset to digital migration and the continued ability to drive manual labor cost out of the production process. With that said, Iridesse is highly configurable, supporting many finishing scenarios from square fold to booklet making with Plockmatic’s advanced capabilities, again reducing the overall production touch points with greater production flexibility.

One could say that most digital press manufacturers are competitive in all these areas offering their own set of production capabilities, but Xerox upped the ante by making the print order of colors configurable without the need for a service technician!  As in the offset world, you just run a cleanup and change ink, or in this case you swap out the dry toner. As a PSP, you not only have the ability with Iridesse to produce 4, 5 and 6 color work, but you can self-configure which special color will underlay and overlay the CMYK opening a whole host of design capabilities for high value applications.

Xerox calls this snazzy feature “EZ Swap” which allows operators the ability to swap and run two specialty dry inks in a single pass. The key phrase is single-pass. Just imagine what you could do with a press that supports multiple pass capabilities with very accurate registration. I think offset press operators can see where I’m going with this.  Xerox has tapped into one of the last frontiers left for digital press capabilities in opening the ability for the operator to decide the dry ink lay down order with multiple specialty colors and to expand that capability with multiple passes.

Read more »

Fujifilm Acquires Control of Xerox

Jeff Hayes
Jan 31, 2018

The grapevine has been ripe the past weeks, but now the news is finally out. Fujifilm has entered into a definitive agreement to purchase the majority holding of Xerox Corporation and will merge Fuji Xerox with Xerox.

The two companies said that Fuji Xerox, a joint venture between Fujifilm and Xerox formed in 1962, will use bank debt to buy back Fujifilm’s 75% stake for around $6.1 billion. Fujifilm will use those proceeds to purchase 50.1% of new Xerox shares. Plans are to complete the deal around July-August of this year.

The new entity, to be called Fuji Xerox, will become a subsidiary of Fujifilm, with dual headquarters in the United States and Japan. It will keep Xerox’s listing on the New York Stock Exchange and will be led by Xerox CEO Jeff Jacobson and Fujifilm Chairman Shigetaka Komori.

Why Now?

Xerox has struggled to grow its document technology and related business over the last four years with 2017 revenue ($10.3B) down 19% compared with 2014 ($12.7B). Spurred by activist shareholder Carl Icahn, who owns approximately 9.7% of Xerox shares, Xerox spun off its business process outsourcing business in 2016 to focus on its core. Mr. Icahn has been vocal recently about seeking significant changes to Xerox’ board of directors, senior management, and the Fuji Xerox joint venture with an eye on a potential sale of Xerox in the future.

Read more »

Xerox Hosts Security Summit at New York Stock Exchange

Rebecca Schiffenhaus
Jan 24, 2018

CNBC Bell Ringing

On January 23rd, 2018, Xerox hosted the Xerox Security Summit at the New York Stock Exchange. Understanding that cybersecurity has become essential for MFPs and printers as “always on end-points”, Xerox brought together thought leaders and partners in this field to join Xerox for the bell ringing and an afternoon of cybersecurity conversations. Mike Feldman, Executive VP and President, NAO, Xerox Corporation, opened the event by reflecting on the rebirth of Xerox one year ago, when Conduent became a separate company and Xerox was able to center itself.  In this past year Xerox has had many accomplishments, including a huge launch of 29 new devices, growth in ConnectKey and apps, and new devices and inks for production print.

Alissa Johnson, Chief Information Security Officer and former Deputy CIO for the White House opened the sessions by emphasizing awareness. Johnson said that breaches can usually be traced to a visible IP, an open port, or a vulnerable service. To protect these areas, Johnson had three tips, 1. Hunt- always assume there is a compromise, 2. Zero trust- whitelist instead of allowing, and 3. Cognitive security- develop advanced AI. Candace Worley, Vice President and Chief Technical Strategist for McAfee, discussed cybersecurity fears around automation. Namely, individuals fear that the system will malfunction, and they will be held accountable. Worley shared some important developments in this field, like the shift from prior work environments, with only a few operating systems and devices, to the current, complex network ecosystems with virtual desktops, countless devices, cloud services and more. Worley also discussed the anticipated labor shortage in cybersecurity, as there is a lack of talent to fill the jobs necessitated by cybersecurity. It is anticipated that by 2022 over 70% of jobs will go unfilled, and 9 out of 10 cybersecurity workers believe that they will need technology to fill that talent gap. Worley emphasized the need for more open culture, with sharing across vendors, to develop the technology to handle this.

Sergio Caltagirone, Director of Threat Intelligence and Analytics at Dragos, discussed the offensive and defensive sides of hacking. Encouraging everyone to be realistic about security, he stated that there are hunters and hunted. Caltagirone shared the Defender’s dilemma, “the adversary needs to be right once, the defender needs to be right every time,” but Caltagirone emphasized that the defender has the power, “the defender controls the space”. By shaping and controlling the environment, security experts have the upper hand so long as they maintain it. Dov Yoran, Sr. Director, Strategy and Business Development Security Group for Cisco, shocked and awed sharing this video, discussing the industrialization of cybercrime and how prevalent and intelligent it has become. Steve Hoover, CTP, Xerox, and Ersin Uzun, Vice President, Director of System Sciences Laboratory, PARC, discussed how approaching cybersecurity can emulate the way we approach parenting. Teaching security programs how to “think” by interrupting processes and asking it to explain why it made choices and having teaching moments for the next event. This leads to greater trust and faith in the program and helps preserve the human role in cybersecurity.

Over lunch, famed hacker Kevin Mitnick, showed us all how easy it was to fall victim to an intelligent cyber-scheme and made everyone feel like throwing their devices into the Hudson. He shared tips and tricks about phishing, ransomware, malware, cloning HID cards, and proved just how simple it would be to be targeted through a great number of innocuous daily business processes. During the final panel, the panelists were asked which they would prioritize: protection, detection, or prevention and the unanimous winner was detection. Detection was emphasized as necessary for expedient handling, as well as integral as a learning opportunity. To end the event, the panelists  shared what would be the one piece of advice they’d give for the day:

  • The most important things are integration and automation, this allows you to react faster and technology to work together.”- Dov Yoran
  • Patch quickly! It’s old school advice but do it. Patch rapidly because people hack rapidly.” – Candace Worley
  • Be proactive about insecurities- if your day to day is just monitoring, you’ve already lost.”- Sergio Caltagirone
  • Stay current.” – Steve Hoover
  • Educate your people about security, people are still a major source of access.”- Ersin Uzun

Xerox introduced the personified tenants of its security approach as characters of a “Super Cyber Squad”- the Protector, the Detector, the Preventer, and the Partner. It’s abundantly clear that conversations about cybersecurity are vital, and the more our industry collaborates and brings together different players, the better we will become achieving those tenants. This summit, and ongoing opportunities for sharing and learning among vendors, customers, partners, dealers, and subject matter experts, help to shape the future of cybersecurity.

 

Kevin Mitnick cloning an HID card 3 different ways in under two minutes.

Panel: Alissa Johnson, Ersin Uzun, Steve Hoover, Sergio Caltagirone, Candace Worley, and Dov Yoran 

 

 

Print17 – First Take

Pat McGrew
Sep 21, 2017

by Marc Mascara and Pat McGrew

PRINT 17 made timely return to Chicago as multiple hurricanes impacted the southern United States. Roughly 20,000 attendees had the chance to learn from this year’s display of innovation and technology from over 450 exhibitors. The top five vendors remained the same, with only slight changes in booth sizes and rankings, but there was a renewed excitement with more hands-on equipment demonstrations and theatre presentations.

Print 17 Size Table

While PRINT is not a packaging, label, or wide format show, all major vendors were talking about these applications alongside solutions for enterprise and commercial print. It is a big decision to bring hardware to a show, yet a significant number of presses, toner and inkjet, along with finishing solutions were on the show floor.

A focus on print quality resonated throughout the show floor with announcements of new and improved inks, color management and automated calibration systems. Exhibitors such as SCREEN and Xerox are bringing to market ink formulations that enable offset-like quality on standard paper stocks, broadening the debate regarding pre-treatment of paper for InkJet presses. The emergence of inksets and priming solutions for offset stock continues to grow causing end users take note of potential lower costs that give them alternative paths to the print quality their customers demand. While not yet a trend, it will be interesting how ink and priming options play out as a factor in the overall equipment purchasing decision.

Read more »

Xerox Announces Workflow Solutions Spanning a Variety of Vertical Areas

Anne Valaitis
May 19, 2016

Today Xerox announced a new set of workflow automation industry solutions in higher education, retail banking, and manufacturing; advancements in personal and office productivity capabilities; as well as ConnectKey innovations aimed at enhancing the managed print services (MPS) offering. Xerox also announced new revenue opportunities, tools, and operational processes for MPS channel partners.

On May 5th, Xerox held a call with industry analysts to discuss the new offerings prior to the official announcement. Mike Feldman (President of Large Enterprise Operations) highlighted the recent financial performance of the company’s document outsourcing business—which includes managed print services (including workflow automation) and centralized print services. Mike noted that in the first quarter, this business experienced one of its best quarters financially. The business, which generates approximately $3 billion in annual revenue, achieved 5.0% year-over-year growth on a constant currency basis. Half of this additional revenue occurred within the larger enterprise customer segment, while the other half stemmed from their indirect channel MPS business.

Read more »

2016 InfoTrends, Inc.

WordPress Appliance - Powered by TurnKey Linux