Category: Uncategorized

We Have Moved!

Stephanie Tose
Apr 28, 2020

You can now access all of Keypoint Intelligence’s blogs in one place:

Need for Earth Day, Sustainability Persists in Pandemic

Christine Dunne
Apr 22, 2020

Business Closures, Recycling Delays Among Current Challenges

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With the coronavirus crisis in full swing, the topic of sustainability may be a bit (or, let’s admit, a lot) less top of mind for organizations. That said, it is Earth Day, and the need to preserve our planet doesn’t just disappear with a health disaster.

Prior to the COVID-19 situation, companies were most preoccupied with recycling materials like paper and cartridges—especially in Western Europe, where regulations like the Waste Electrical and Electronic Equipment (WEEE) directive mandate the recycling of materials.

Which Sustainability Priorities Have You Set for the Coming Year?

Source: Keypoint Intelligence’s IT Decision Makers Survey 2019
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Modeling COVID-19’s Impact on Office Environment and Home Environment Print Volume

John Shane
Apr 21, 2020

Analysis on 20 Vertical Markets Included

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With mounting interest in understanding the future of our industry and the impact of COVID-19 on print volume, Keypoint Intelligence has updated our model to reflect changes we’ve seen since the original was released. Here, we break out print volume in the office and home environments separately.

The underlying data is built up by analyzing 20 vertical industry sectors in the United States. We assume that each sector is variously impacted from job losses and working from home. We also assume that each sector will have varying rates of recovery as the economy reopens. We are currently assuming that the economy will begin to open in the late spring to early summer, with some industries taking longer. This analysis does not assume that COVID-19 will rage though the summer months or have a resurgence in the fall of 2020 and into 2021.

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COVID-19: Japan to Invest Billions in Effort to Move Manufacturing out of China

George Mikolay
Apr 16, 2020

Will More Countries Follow Suit?

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The damage to society and economics from the COVID-19 pandemic has yet to be determined. Office hardware vendors experienced minimal impact from the China closures, thanks to a diversity in facilities used for manufacturing and an effective ramp-up. Still, the trade war with the United States—and the tariffs imposed, as a result—already had U.S. companies scrambling to move production out of China pre-coronavirus. Now, due to these unforeseen circumstances, companies and countries are compelled to rethink their sourcing and supply chain strategy.

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Dealer Insight into Activity during the Age of Coronavirus

Carl Schell
Apr 15, 2020

Service, the State of Print, Managed IT, and More

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We’ve heard how COVID-19 has affected business from bliQ subscribers. We’ve heard from traditional A3 OEMs on the manufacturing impact, scanner vendors too. And over the past month, we’ve spoken with dealers of all sizes on both sides of the pond as well as in Australia. Let’s go!

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COVID-19 Crisis Spurs Interest in Telehealth

Christine Dunne
Apr 13, 2020

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Since the start of the COVID-19 crisis in the United States, Konica Minolta and its All Covered IT services division have seen quite the increase in inquiries related to telehealth solutions.

“We’ve started getting more inquiries from customers than collectively for five years,” said Joe Cisna, Global Director for Digital Workplace Vertical Solutions at Konica Minolta Business Solutions, U.S.A.

Konica Minolta has offered SnapMD’s cloud-based virtual care management solution for five years now, but it took a significant relaxation of Medicare reimbursement rules—driven by the need to stop the spread of COVID-19 as well as free up emergency rooms for affected patients—to really boost demand for this offering.

One view of the SnapMD telehealth solution
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COVID-19 Impact on Trade Shows – List of Canceled and Postponed Events

India Tatro
Apr 9, 2020

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As the situation surrounding COVID-19 continues to evolve, many trade shows and industry events have been postponed or canceled in order to protect the health of attendees, exhibitors, and employees. Many shows with an original date in March-June 2020 have postponed with hopes to hold the show in the fall, while others have canceled altogether with the intention of returning in 2021. Some canceled events will have a virtual experience instead, utilizing web conferencing services like Zoom.

In the table below, Keypoint Intelligence has assembled a list of upcoming trade shows, with their current status and any new show dates where applicable: Read more »

OEMs Making Gear, Equipment to Fight COVID-19

Christine Dunne
Apr 7, 2020

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Industry OEMs are using their manufacturing capabilities to produce various gear and equipment aimed at curbing the spread of COVID-19. Some of these initiatives were mentioned in an earlier Keypoint Intelligence blog post, but this article will discuss several recent efforts in greater detail.

Ricoh face shield prototype (Source: Ricoh Europe)
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Remote Workforce Opportunities Abound for Dealers during Coronavirus Pandemic

Carl Schell
Apr 6, 2020

What the Office Equipment Channel Can Learn from MSPsC

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Despite the coronavirus wreaking havoc around the globe, there is a silver lining.

Hello, remote workforce.

Dale Stein, Co-Founder of the Technology Assurance Group, reports that, based on a survey of TAG members, job tickets over the past month have doubled compared to typical MSP workflow. Traditional office equipment dealers that already offer managed IT services are ahead of the game, and it stands to reason that these organizations have also seen a similar uptick in IT work. Which is very good for the channel, as office print has shifted to the home and, well, businesses with a portfolio that reaches beyond output hardware and MPS can still make money—here are three things that can help…

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Industry OEMs Use Innovations to Combat COVID-19

Christine Dunne

Industry OEMs are using innovative technology and services—often outside of traditional print offerings—to help fight the spread of COVID-19. The fast availability and development of relevant innovations from companies like Canon, HP, Konica Minolta, and Ricoh shows R&D efforts attuned to global needs.

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