Epson Announces Revamped EcoTank All-in-One Printers & Multi-Year Partnership with Shaquille O’Neal to Promote Brand

Barbara Richards
 Jul 9, 2019

On July 9th Epson America, Inc. announced six new additions to its Supertank line of EcoTank printers.  The new all-in-one printers offer cartridge-free printing, using bottles and easy-to-fill, supersized ink tanks for zero cartridge waste. End-users get up to two year of ink with each included or replacement ink set.  According to Epson, this unique printing technology empowers users to print by saving them up to 90 percent on ink with low-cost replacement bottles versus traditional cartridge-based systems.

Epson’s New EcoTank All-in-One Portfolio

Branded as “easy, economical, ecological,” the new printers offer standard wireless and borderless printing and color displays that are easy to set up and navigate. One of the key benefits to this technology is the long-life consumables. According Epson, one set of replacement bottles is equivalent to about 80 individual cartridges, which helps save on costs, trips to the store, and environmental impact. Additionally , Epson has stated cost per page is only one cent for color and 1/3 of a cent for black. Furthermore, Epson’s integrated front-facing ink tanks and unique keyed EcoFit™ bottles make it easy to fill each color tank, providing added convenience and ease of use. The new printers are available in a clean, sleek white finish and all include a two-year limited warranty. Epson’s EcoTank printers are available through major computer, office and electronic superstores and online at the Epson store.

In addition to the new EcoTank printer announcement, Epson has unveiled a multi-year partnership with NBA Hall of Famer, business leader and philanthropist  Shaquille O’Neal. This partnership will include several high-profile commercials and ad-campaign around the benefits of the EcoTank technology. The marketing campaign is expected to start in time for the back to school activities. https://epson.com/ecotank-ink-tank-printers

Epson’s New EcoTank Commercials “Just Fill & Chill” with SHAQ

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Keypoint Intelligence Forecast Continued Growth in Business Inkjet & A4 Color Laser Shipments through 2023 in North America and Western Europe

Barbara Richards
 Jul 3, 2019

While the overall office equipment markets in NA and WE are mature, Keypoint Intelligence/InfoTrends expect continued growth in A4 Color Laser and Business Inkjet Segment 3 & 4 according to recently published SF Printer and MFP Hardware Forecasts for both regions. In addition, the shift from SF printers to multifunctional devices will continue. According to the forecast, in North America, SF Laser printers represented 45% of total shipments in 2018 and are expected to decline to 40% of devices compared with MF shipments which will grow from 55% to 60% by 2023.  While in Western Europe MF shipments will grow from 56% to 58% of total shipments during the same period.

In addition, total NA office color laser shipments are also expected to outperform monochrome devices during the same period growing from 35% of total shipments to 40% by 2023. While in Western Europe, office color laser is expected to grow from 40% of total shipments to 41% during the same period. While the overall market for both regions will remain relatively flat to a slight decline the shift from SF to MF devices and from monochrome to color will continue to impact the overall office equipment market. The biggest opportunity for growth is within the office color laser A4 segments (3-4) for both regions.  In North America A4 Color MF devices are forecasted to grow at a 6.8% CAGR through 2023.

Business Inkjet Segments Continue to Grow

In addition to the growth in A4 color laser MFPs, Keypoint Intelligence/InfoTrends forecast shows growth in Business Inkjet Segments 3 and 4 through the same period. Business Inkjet Segment 3 is expected to grow at 6% CAGR in North America and 2.3% CAGR in Western Europe.  The majority of unit growth will be in A4 MFPs in this business inkjet segment with new models that offer longer life consumables and feature-rich product offerings. This new breed of inkjet devices offers an attractive alternative to laser particularly within the SMB office environment with standard wireless connectivity, high yield consumables and in some cases, comparable cost per page to laser. Furthermore, Inkjet Segment 4 is expected to grow at 9.7 CAGR in North America and 6.2% CAGR by 2023 in Western Europe during the same period, driven by a wider acceptance of page-wide ink technology and new robust high-speed color inkjet devices entering this market segment.

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Xerox Repositions its MPS Business

Barbara Richards
 Jun 19, 2019

Last month, Xerox held a briefing for industry analysts on its service offerings. A key takeaway from this event is that Xerox is re-positioning its MPS brand to “intelligent workplace services.”

Intelligent workplace services are geared toward improving the customer experience, as well as enhancing how employees get more work done. This moves Xerox beyond managing print to helping clients manage their larger workplace. According to Joanne Collins Smee, chief commercial officer at Xerox, “There is a significant opportunity for our clients to automate the inbound and outbound communications, extract value from ingested data and streamline business processes to unlock immense productivity gains”.

Xerox Intelligence Workplace Services

 

That said, two of the three main challenges addressed by intelligence workplace services have a tight alignment with MPS. One is organizations’ need to gain control of their print infrastructure, including equipment, consumables, and associated repair and operating costs. The other is securing the print infrastructure, including printed material, print devices on the network, and collected data.

It is really the third challenge that goes beyond traditional MPS; that is the need to replace paper-based processes with more efficient workflows that boost employee productivity and satisfaction. This is achieved through a combination of analytics, automation, content management, mobility, and more.

Intelligence workplace services falls within the umbrella of Xerox’s horizontal services. Other horizontal services are available for capture and content, accounts payable, digital hub and cloud print, and campaign on demand. Available globally, these offerings are focused on streamlining time-consuming, business-critical processes

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Epson Introduces New High-Volume Monochrome Inkjet MFP

Barbara Richards
 May 29, 2019

On May 29th, Epson America announced a new high-volume A3 monochrome inkjet multi-functional printer, the WorkForce Enterprise WF-M20590.  This announcement expands the company’s corporate inkjet line-head printer portfolio and joins the 100 ISO ppm WorkForce Enterprise Color WF-C20590 and the 75 ISO ppm WorkForce Enterprise Color WF-C17590 launched in 2018.  According to Epson, The new high-speed monochrome inkjet device was designed to offer dealers and customers alike a monochrome option at this speed range. It also provides a portfolio of high-speed inkjet MFPs to offer to their channel partners.

Powered by Epson’s patented PrecisionCore ® line-head technology the WF-M20590 delivers high-volume, 100 ISO ppm monochrome printing and uses up to 50 percent less power than traditional mono lasers while keeping operating costs down.  Equipped with a maximum paper capacity of 5,350 sheets and an optional finisher for stacking and stapling the WF-M20590 is designed for faster workflow and larger print jobs. A large 9-inch color touch display makes copy controls easy to complete along with support for direct scan to email or the cloud. The paper trays support up to 13” x 19” while a dual-head single pass scanner can simultaneously scan both sides of a 2-sided document up to 110 ipm and the high capacity ink cartridges provide up to 60,000 pages before first ink replacement is required.

Epson WorkForce Enterprise WF-M20590 Monochrome MFP

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Almost 50% of General Office Workers in the U.S. said their Required Color Printing is Increasing.

Barbara Richards
 Sep 19, 2018

According to recent Keypoint Intelligence/InfoTrends primary research, roughly 50% of 18 to 29-year-olds in general office environments said their required office color printing is increasing compared to 33% for all respondents.   Furthermore, our study found almost 59% of all office workers indicate no change or decrease in their required color printing of work-related documents. Our survey found that companies with less than 100 employees showed a greater increase in their required color printing overall.

For all your required work-related printing is the use of color increasing, decreasing or remaining the same?

In addition, 40% of general office workers said that their optional work-related color printing is increasing. Again, this was highest among 18 to 29-year-olds in our survey results, with 55% stating their optional color printing was increasing. Furthermore, compared with our 2016 survey results, in the U.S., color printing of optional documents is growing.

Growth in color output can be directly attributed to the growth of color devices in the market. In fact, in 2017, color EP office devices grew 2.7% year over year. As the price of color printers and MFPs continue to decline more and more people have access to these devices in the office.    In fact, general office users in our survey, said the reasons they have increased their color printing was that it adds more value to the document, makes it easier to read and that color prints are more influential overall.

This is just a sampling of some of the key findings, from our recent primary research survey results. On October 22nd, Keypoint Intelligence-InfoTrends Office Group Analysts will be presenting a Webinar “Future of Office Print” please select the links below if you are interested in attending.

10AM EST – https://attendee.gotowebinar.com/register/5561315912742553345

2PM EST – https://attendee.gotowebinar.com/register/1882686456762387457

 

Keypoint Intelligence Forecasts Continued Growth in Business Inkjet & A4 Color Laser Shipments through 2022 in North America and Western Europe

Barbara Richards
 Jun 18, 2018

While the overall office equipment markets in NA and WE are mature, Keypoint Intelligence/InfoTrends expect continued growth in A4 Color Laser and Business Inkjet Segment 3 & 4 according to recently published SF Printer and MFP Hardware Forecasts for both regions. In addition, the shift from SF printers to multi-functional devices will continue. According to the forecast, in North America, SF Laser printers represented 46% of total shipments in 2017 and are expected to decline to 42% of devices compared with MF shipments which will grow from 52% to 58% by 2022.  While in Western Europe MF shipments will grow from 55% to 59% of total shipments during the same period.

In addition, total NA office color laser shipments are also expected to outperform monochrome devices during the same period growing from 33% of total shipments to 37% by 2022. While in Western Europe, office color laser is expected to grow from 39% of total shipments to 41% during the same period. While the overall market for both regions will remain relatively flat to a slight decline the shift from SF to MF devices and from monochrome to color will continue to impact the overall office equipment market. The biggest opportunity for growth is within the office color laser A4 segments (2-4) for both regions. The chart below provides a breakout by region and segment.

North America & Western Europe Office A4 Color Laser Forecast 2017-2022

Business Inkjet Segments Continue to Grow

In addition to the growth in A4 color laser, Keypoint Intelligence/InfoTrends forecast shows growth in Business Inkjet Segments 3 and 4 through the same period. Business Inkjet Segment 3 is expected to grow at 5.9% CAGR in North America and 2.8% CAGR in Western Europe.  The majority of unit growth will be in A4 MFPs in this business inkjet segment with new models that offer longer life consumables and feature-rich product offerings. This new breed of inkjet devices offers an attractive alternative to laser particularly within the SMB office environment with standard wireless connectivity, high yield consumables and in some cases, comparable cost per page to laser. Furthermore, Inkjet Segment 4 is expected to grow at 10.8% CAGR in North America and 3.7% CAGR by 2022 in Western Europe during the same period, driven by a wider acceptance of page-wide technology and new robust high-speed color inkjet devices entering this market segment.

North America and Western Europe Business Inkjet Segment 3 and 4 Shipment Forecast 2017-2022

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HP Announces New PageWide Devices, Workflow Scanners & Solution Services @ Reinvent – World Partner Forum 2017

Barbara Richards
 Sep 11, 2017

HP Reinvent World Partner Forum is a reinvention of their annual global partner conference bringing together 1400+ global partners, including channel partners and system integrators. At the event, HP announced several new products and solution services.

New PageWide Devices

HP announced several new contractual and transactional PageWide printers and MFPs rounding up their 2017 spring product launch portfolio. The new products range in speeds from 45ppm up to 80ppm in general office mode and will feature the same low cost per page, best in class energy efficiency and full enterprise capabilities as the Spring launch  of LaserJet products. http://client.keypointintelligence.com/bliQ/InfoCenter/Document/Item/b275b875-af12-461a-b78b-adeb4737eac6

The A3 launch will be supported by the Smart Device Services Ecosystem (SDS), an “Internet of Things” (IoT) solutions toolset that funnels information via the cloud from devices to service partners aiming to lower service cost and provide more device up-time. Product availability is scheduled for this fall.

Figure 1 – New HP PageWide Printers & MFPs

pagewidedifference

Workflow Scanners

HP also announced the latest ScanJet portfolio of single function scanners, comprised of a wide range of products. The device groupings consist of Small Work Team, Document Management (Workgroup), and Document Management (Departmental). The newly announced Flow 8500fn2 Digital Sender boasts a fast 100ppm scan speed; 10,000 page a day duty cycle and HP technology such as WebJetAdmin, FutureSmart, EveryPage and HP scan software.  In addition to the 8500 fn2 Digital Sender, HP announces the new Flow N9120 fn2 A3 scanner.  At 120ppm scanning speeds, this device is suited towards sophisticated departmental scan and capture environments with needs for more volume and large page/document sizes.

HP Solution Services

In addition to the new product announcements, HP is introducing new compatible solutions to capitalize on the trends of “mobile,” everything as a service, “smart” devices, and security.   According to HP, their portfolio of new solution services will “reinvent the power of print” aimed at addressing customer’s path of work. With this in mind, HP announced several new innovations at Reinvent World Partner Forum 2017.

Figure 2 – New HP Solution Services

HPSolutionServices

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According to recent InfoTrends U.S. Enterprise Office Primary Research study, 40% of IT decision-makers indicated the #1 hurdle for digital conversion is cost.

Barbara Richards
 Aug 29, 2017

Recent survey results from InfoTrends U.S. Enterprise primary research study of IT decision makers found that Enterprise customers see the cost associated with converting to digital processes as the greatest hurdle to conversion and this was most prevalent in the manufacturing (47%) and prof. services sectors (44%). Furthermore, they are also worried about the IT resources and the preference for paper—whether these are perceived or actual.

As far as initiatives or policies to reduce paper are concerned, the enterprise customers surveyed have mostly shifted to simple digital processes, such as sharing document more via e-mail (62%) or default printing on both sides of a document (53%). While more complex digital processes, such as document collaboration via cloud or Dropbox, are beginning to take on a more dominate role within these larger workgroups (51%).

What are the major hurdles to converting paper processes to digital?

Digital Conversion Hurdles by Vertical in Enterprise

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Konica Minolta Business Solutions U.S.A., Inc. Announces Acquisition of Muratec America, Inc.

Barbara Richards
 Aug 3, 2017

KMlogo

NewMuratecLogo

Muratec has more than forty years in the industry entering the U.S. market in 1982 as Muratec Business Systems to sell fax machines through private-label agreements with multiple U.S. companies. The company changed its name in 1992 to Muratec and realigned to focus sales and distribution exclusively through a national business-to-business dealer channel.  They are typically seen as a strong tier-two player and have a loyal dealer network.

According to Rick Taylor, President and CEO, Konica Minolta Business Solutions, U.S.A., “Historically, we’ve had a mutual and complementary product lineup with Muartec making this acquisition a great platform to create new synergies together.” Taylor further added “The fundamentals of both of these companies align and we both strive to be the best in every region, makes this a perfect fit.” In fact, KM has been supplying Muratec with their A3 MFP engines for some time. The Muratec MFX-Series business-class MFPs are just the latest example of that long standing OEM relationship.

Muratec MFX-Series Business Class MFPs

muratecMFXseries

In addition to their A4 and A3 MFPs, Muratec also sells and services industrial label presses both inkjet and toner based technology. These digital label presses are designed for short run, high-definition digital color labels.

Muratec Precision Label Series (toner-based) Models

Muratectonerbaseddigitalpresses

 

Muratec Digital Label Presses & Packaging Printers (Ink-based) Models

MuratecInklablepresses

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Epson Announces Partnership with Nuance and showcases new products at “Prism of Possibilities” NYC Event

Barbara Richards
 Jul 27, 2017

epsonlogo nuancelogo

Epson and Nuance form Strategic Partnership

On July 25th, Nuance Communications, Inc., and Seiko Epson Corporation announced a worldwide strategic partnership to enhance the Epson customer experience by providing Nuance document imaging solutions through Epson distributors and resellers. According to Epson, this new partnership brings together the low running costs, reduced intervention and environmental impact as well as the high reliability of their printers, with the ability to securely control and manage print and capture to enhance productivity, while reducing operating expenses for their customers. 

Under the new partnership, Epson will sell and distribute Nuance eCopy ShareScan and Equitrac Office/Express software on their family of inkjet MFPs including the high-speed WorkForce Enterprise WF-C20590 (launched in Spring 2017)http://client.keypointintelligence.com/bliQ/InfoCenter/Document/Item/52413605-84e7-47cd-9f6a-a5e10fb45b1d and LX -10000/7000 series of linehead technology for SMB and corporate workgroups.

In addition, Epson will also integrate the Nuance Omnipage SDK and Epson scanning applications for better OCR accuracy within document workflows and will bundle Nuance’s Power PDF software with a select line of Epson document scanners.

Nuance Solutions to be made available to Epson include:

Epson products Nuance products Nuance products Nuance products
WorkForce Enterprise/Pro Printers Equitrac Office Express Equitrac Express eCopy ShareScan
Document Scanners OmniPage Capture SDK PowerPDF

New DS-410 Document Scanner

At the event, Epson also announced a new commercial document scanner, the DS-410, complete with a 50-sheet automatic document feeder, duplex scanning and 26ppm/52 ipm scan speeds. It offers support for ISIS and TWAIN drivers for seamless integration into most document management software along with a three year limited warranty. According to Mark Pickard, Senior Product Manager of Scanners, the DS-410 is ideal for environments that require a fast and flexible document scanning solution that provides paper-intensive businesses an affordable solution to save, store and protect critical documents. The DS-410 is available today through select resellers and distributors nationwide at a MSRP of $379.

Figure 1- Epson DS-410 Document Scanner

EpsonDS410

 

In addition to the new scanner and partnership announcement, Epson also showcased products from their commercial and enterprise divisions as well as new wearable technologies that will be available later this year.

 

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