Posts tagged: value-added services

Going Silver, Gold, Fluorescent and more with BiancoDigitale

Ralf Schlozer
 Jun 18, 2018

With all eyes on high volume production solutions we often overlook the small solution that can add value and enhance print at a very affordable level. At Print4All – the Italian print show combing all kinds of print from commercial, to packaging, to industrial – Xerox highlighted its recently launched Iridesse. Simultaneously in the corner of the booth, Xerox’ Italian concessionaire M.C. System showed its BiancoDigitale print and print enhancements system, based on a modest Xerox C60 Light Production device.

M.C. System srl is a family owned Xerox concessionaire since 1984 and is based close to Perugia. The company has 45 employees and provides full sales and service for Xerox equipment. BiancoDigitale is a registered trademark of M.C. System srl which developed the entire project. BiancoDigitale is actually a range of solutions consisting of the Multiverse as a kit for the C60 and C70 or as a modified C60 device and the BiancoDigitale White Printing Series for desktop printers (Phaser 7800, Versalink C400 and C7000 and old models as the Phaser 6600 and 7100) for printing on transfer media or coloured paper. The specialty colour kits were previewed at drupa 2016 and became available in 2017. By now there are more than 100 kits sold. While the kits for the desktop printers are restricted to the very occasional users, the solutions based on Xerox’ Light Production devices have real appeal to the production market.

In its base version the BiancoDigitale Multiverse is a replacement toner kit for the Xerox C60 and C70. Two kits are currently available: silver/gold/white/clear or with 3 fluorescent toners + black. Two more kits are under development using silver/CMY or gold/CMY. To turn a standard C60/70 into a print enhancement system the existing CMYK toner cartridges and developments systems are removed and placed on a special rack (supplied as well) and the special colour kit is loaded. According to M.C. System this should take no longer than 5 minutes. A kit does cost about €5,000.

Xerox C60 with BiancoDigitale Multiverse kit

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Around the World in 50 Billion Customer Communications

Will Morgan
 Jun 26, 2017

Some might call it overkill. We just call it being thorough.

When we set out to interview 50 key stakeholders in the customer communications space, most of our peers thought we were being too ambitious. Well, 60 interviews (and 250+ pages of notes) later, we had managed to gather insight from customer communications service providers and other stakeholders who represented over 50 billion printed, electronic, and mobile communications delivered in 2016.

Highlighted in a press release today to announce its publication, the resulting report, entitled Enterprise Customer Communications—Trends and Strategies from Around the Globe, includes perspective from some of the largest players in the customer communications market, as well as important smaller providers with deep vertical and regional insights.

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This 43-page analysis examines in detail the top ten trends driving enterprise expectations and aspirations for customer communications. Here is some insight into three of them:

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Identifying Opportunities in the U.S. Retail and Quick Print Market

Other Posts
 May 13, 2011

Over the past few years, the retail and quick print market has encountered hardship due to a weak economy and a general move to electronic delivery of many types of documents. As a result, value-added services have become an important component of retail and quick print providers’ service offerings. Recent surveys conducted by InfoTrends indicate just how important value-added services have become for this market. With 50% of revenue coming from services other than print, it is clear that print providers have realized the value associated with broadening their service portfolios. Direct marketing services such as direct mail and e-Mail marketing are among the top value-added services offered by quick print providers surveyed. In addition, there is a growing interest surrounding Internet related marketing services with a specific focus on social media marketing. As the print landscape continues to evolve, opportunities for new revenue growth will continue to arise. Read more »

2016 InfoTrends, Inc.

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