Posts tagged: Solutions

HP’s enterprise ink series: positioning & key features

Christine Dunne Dunne
 Apr 14, 2014

HP is targeting its new page-wide business inkjet series towards the “enterprise,” which the company defines as “large” organizations with solutions needs around manageability, security, extensibility, etc. In addition, HP suggests the devices are intended for groups of 5 to 15 users who print up to 6,000 pages per month.

Positioning of new HP Officejet Enterprise X series

The new Officejet Enterprise X line incorporates features and functionality that go beyond the capabilities of the Officejet Pro X series, including more robust scanning, embedded OCR, a pull-out keyboard, a larger touchscreen, customizable job shortcuts, full solutions capability, and a secure hard disk. It is clear these features were included with the needs of larger businesses in mind.

However, the positioning of these devices as “enterprise” is likely something that is going to prove subjective, especially as the definition of “enterprise” often varies from one vendor to another. Read more »

Ricoh Acquisition of mindSHIFT – Launch Pad for Services and Sign of Acquisitions to Come

David Ramos
 Jan 24, 2014

Best Buy acquired mindShift in 2011 for $167 million. The strategy at the time was to use mindShift to break into cloud services and target more SMBs.  Best Buy was focused on developing a services business and the thought was that with the combination of mindSHIFT’s cloud, data center and professional services would allow the two companies capture a greater share of the $40 billion small and mid-sized business MSP market. Paul Chisholm, chairman and CEO of mindSHIFT at the time in 2011 stated of the acquisition by Best Buy, “We are very closely aligned with Best Buy in both corporate vision, and in our culture of integrity, customer value and results.”

That was then, this is now, and the current reality for Best Buy is to leverage an asset (mindSHIFT) and go back to doing what made them great and focus on their core.  Bottom line, this is a good/needed move for Best Buy after a disappointing 2013 that was capped off by a holiday price war with Amazon where it lost badly. Read more »

HP Announces OEM Deal with Sharp for Light Production Printers

Deborah Hawkins
 Dec 10, 2013

HP announced a major OEM deal with Sharp Corporation for a new line of color and black & white light production printers that will be offered exclusively as part of HP managed print services contracts. The partnership with Sharp is based on the 900 series MFP and is HP’s first high-end workgroup/light production device. HP will initially roll out the products in North America, Western Europe, and Australia with other regions following later in the year as needed.


HP Color MFP S962dn

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The Benefits of Working Together – Dscoop EMEA 2013

Ralf Schlozer
 Nov 14, 2013

Dscoop (Digital Solutions Cooperative) is an independent global community of graphic arts business owners and technical professionals who use HP Indigo, Scitex or HP web press equipment. Dscoop was founded in 2005 and after establishing a strong presence in North America it is broadening its reach with the second conference for the EMEA region (Europe, Middle East, Africa). More than 700 digital print professionals from 36 different countries gathered at the second annual Dscoop EMEA conference. Among them were 400 print service providers, a substantial increase from 200 in the year before. The event titled “Print Grand Prix” ran November 6th to 8th at the Rome Marriott Park Hotel, Italy.

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Manufacturing Industry Ripe for Automation Opportunities

Other Posts
 Aug 28, 2013

InfoTrends recently published its second in-depth primary research study on the manufacturing industry within the Business Process Automation Consulting Service. The manufacturing industry is a dynamic market with several sub-industries that can vary greatly in size and output demand, and because of these widespread differences, certain processes may require more exhaustive and paper-intensive workflows. InfoTrends broke down the manufacturing industry into four key workflow areas: 1) Product Planning/Design, 2) Procurement, 3) Production, and 4) Fulfillment. Within those areas, we broke down the industry further and discovered several major manual processes that demonstrate the biggest areas for automation opportunity for vendors: 1) Sample testing and trials, 2) Quality assurance/product inspections, 3) On-site supplier audits, and 4) Warehousing.

The following chart is an example of one of the most paper-intensive areas in manufacturing — Sample Testing and Trials. Due to the high frequency of the sample testing and trials process (occurring on average of five times per product) and paper being used roughly 38% of the time, automating this area will improve processing times and compliance initiatives (both of which are the top goals and objectives for manufacturing organizations today).

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Doxnet 2013: Strong Attendance with an ECM Focus

Ralf Schlozer
 Jul 1, 2013

This year’s Doxnet conference and exhibition, held from June 17th to 19th in Baden Baden, Germany, was remarkable for two reasons: strong attendance and a focus on Enterprise Content Management (ECM). Doxnet ( is a not-for-profit association for document experts and companies active in document management – usually for mission critical documents and traditionally with a focus on print output. The geographic focus is on German speaking countries and for obvious reasons the majority of members come from Germany with smaller shares from Austria and Switzerland. The event had 613 attendees pre-registered from a total of 218 companies, setting a new record attendance. The exhibition hall had strong representation from manufacturers of inserting equipment, but less so for printing system manufacturers, with only Canon/Océ, Pitney Bowes, and Ricoh exhibiting. There was also a strong showing in the area of electronic document solutions from software to service providers for electronic alternatives to printed statements.

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Business Process Automation in Higher Education

Randall Dazo
 Mar 14, 2013

Out of all the vertical markets the Business Process Automation group has studied, the higher education market is arguably one of the most advanced industries to adopt automation solutions for business processes and workflows. However we still see areas and specific processes within higher ed still being performed manually that still uses paper. Areas such as administrative work is transitioning to digital workflows with fewer documents being handled in paper form. The following chart is an example of how higher education establishments have automated their application process by degree type.

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Ricoh Convergence 2012: New Services-Led Business Model, Technology Platform, and Hardware Products

Other Posts
 Jun 14, 2012

Services-led. Technology-enabled. People-drive. Those were the themes at this year’s Ricoh Convergence event in Las Vegas, where over 600 participants gathered at the Wynn hotel to take part in educational seminars, networking, and panel discussions covering topics ranging from Ricoh’s new services-led dealership program to how to increase dealer growth via Ricoh’s resources to gaining better insight into Ricoh’s new technology platform. The technology expo showcased demos and tutorials on Ricoh’s new and existing hardware and solutions and services offerings. 


One of the biggest announcements made during this event was Ricoh’s move to a new services-led business model. Recognizing the emerging MPS opportunities in the market, this is a turning point for dealers to capitalize on implementing a services-led environment for their customers.   Read more »

The Lexmark/Brainware Acquisition: Just the beginning of an acquisition-filled year

Other Posts
 Mar 9, 2012

Perceptive has been using Brainware’s IntelliCapture technology with their ImageNow software since 2009, so perhaps Lexmark’s acquisition isn’t too surprising. What is interesting, however, is how an increasing number of OEMs are shifting their focus on ISVs who can provide an added-value to what is currently lacking in their software portfolio. Last year, Lexmark acquired Pallas Athena, enabling them to expand in the EMEA region with a stronger focus on business process management and document management capabilities, while reinforcing the connection between Perceptive Software and Lexmark.

Now, Lexmark makes another acquisition under similar circumstances except with a document capture emphasis. Brainware will act as a division of Perceptive Software but will continue to work with their existing partners, like Oracle and KnowledgeLake. Brainware will maintain control of their data capture market which will help them grow their business much faster and drive product adoption through Lexmark’s and Perceptive’s customer base and channel partners. Read more »

HIMSS 2012: Interoperability, Mobility, and New Innovations in Healthcare IT

Other Posts
 Feb 27, 2012

HIMSS 2012, one of the largest health information technology conferences in the United States, was held in Las Vegas last week where vendors showcased a variety of new hardware and software relating to the healthcare market. One of the biggest announcements during the conference was the new CDA standard approved by HL7, which addresses universal requirements for the conversion of unstructured, paper documents into files that can be distributed into EHR systems.

This was great news for vendors like Nuance, Canon, and Fujitsu, who demoed their solutions, MFPs, and scanners as being CDA compatible with the ability to seamlessly integrate documents into an organization’s EMR. Nuance’s eCopy ShareScan streamlines the scanning of paper documents to electronic documents using existing hardware. (Nuance also plans on incorporating clinical language understanding (CLU) into their capture software later this year). Canon MFPs were used to demonstrate the eCopy solution at their booth and at the Interoperability Showcase, where attendees could watch several live use case scenarios simulating healthcare environments and witness how standards-based transactions streamline clinical workflows regardless of device brand or software or service provider. Fujitsu and Inofile also showcased their new document imaging solution running on the ScanSnap device. The Inofile software is designed to help healthcare organizations reach Stage 2 Meaningful Use requirements. Read more »

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