Oct 28, 2014
I think the most interesting moments at any end-user event come when the attendees talk about their success stories. At the Xerox Premier Partner Forum in Madrid (October 20-21) three success stories stood out:
- Collaboration across the Atlantic – Two CEOs found each other through Premier Partners in an effort to better serve a U.S. client. Mike Peterson of Gabriel Group in St. Louis, Missouri was looking for a European partner who could provide output and other services to an existing client. He started his search by reaching out to European Premier Partners. Jeroen van Druenen of Jubels in the Netherlands responded to Mike’s request and showed that his company had the capabilities that Gabriel needed, and so they formed a partnership that has turned out to be essential in serving this $1 million account.
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Jun 26, 2013
Bill Taylor, co-founder of Fast Company magazine, knows a lot about innovative companies and how they operate. Here are a few of my favorite Bill Taylor lines:
- The only sustainable form of business leadership is thought leadership
- It’s not good enough to be pretty good at everything. The middle of the road is the road to nowhere.
- Originality is the acid test of your strategy
Bill’s one-liners fit the definition of an aphorism rather nicely. (An aphorism is ‘a brief statement of a principle.’) And though I like a good aphorism, I like Bill’s view on innovative companies even more. Like the dialysis provider, DaVita, that let its employees vote on the new company name. (DaVita used to be called Total Renal Care.) Or Lexus, which built a brand new luxury brand to compete with the Cadillacs and BMWs of the world. Or Cirque du Soleil, which reinvented what a circus could be (without animals or big name acts).
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Nov 8, 2012
When it announced its third quarter earnings last week, Pitney Bowes said that it was deferring availability of its highly-anticipated Volly secure digital delivery service until 2013. Pitney Bowes originally told investors, analysts, employees, and partners that the service would be launched in the “second half of 2011.” In its earnings report, Pitney Bowes noted that it:
“has decided to add to and enhance its technology to provide additional capabilities that will improve the onboarding process for billers. This will result in improving the scalability of the service and facilitating biller density.”
There are two potential reasons for this. Either Pitney Bowes has lost focus on its U.S. launch while trying to license its platform internationally with partners like Australia Post Digital MailBox, or they have reached a point where they are too caught up in perfection to launch before the service is fine-tuned and enough brands have signed on.
Here’s a summary of the last two years of announcements from Pitney Bowes and its partners Read more »