Oct 30, 2012
Australian consumers can now set up their Australia Post Digital MailBox.
With the continued business and consumer migration to digital communications, Australia Post is the latest post to offer a digital mail consolidation service. Using the Volly secure digital delivery service from Pitney Bowes as its technology platform, Australia Post has spent the last seven months integrating and customizing it to provide a user experience specifically tailored for the Australian market. Read more »
Jul 10, 2012
Excitement surrounding digital mailbox services continues in the U.S. and abroad.
Recent highlights from the U.S. include:
- Zumbox announced $10.6 million in Series C financing
- Manilla surpassed 1 million linked accounts
- Volly showed analysts new screen shots of its service
- The USPS Postmaster General stated that they are not pursuing this market
Internationally, a few of the highlights include:
- Australia Post selected Volly to power the Australia Post Digital MailBox
- Zumbox, Computershare Ltd, and Salmat, announced Digital Post Australia
- Canada Post is raising awareness of epost with aggressive marketing
- The UPU continues to push forward with its .POST initiative
Here is some top-line insight and analyst perspective on these announcements: Read more »
Apr 4, 2012
The Volly secure digital delivery system from Pitney Bowes Inc. has been selected to power the recently-announced Australia Post Digital MailBox. Bernie Gracy, External Chief Technology Officer and Vice President of Business Development at Volly briefed InfoTrends on the announcement this morning. “Australia Post has undertaken highly-rigorous due diligence over the last few months and this is clearly the platform they want to build their user experience on,” stated Gracy. “One of the reasons [for us] to partner with Australia Post is that they think of themselves as a digital company first.”
Australia Post Digital MailBox is slated for launch at the end of Q3, 2012. Volly’s name will be branded on the business-facing material; however, it will not be used in consumer-facing branding. Pitney Bowes will handle preference management, identity, and the onboarding process, while Australia Post will focus on optimizing the user experience for the Australian market. As a result, the Australia Post Digital MailBox will have a different look and feel from Volly in the U.S. (slated for launch at end of Q4, 2012). Australia Post will build its own features on top of Volly’s core platform, customizing it as needs for its own customers.
Here is a view of what the Volly consumer home page will look like in the U.S.: Read more »
Apr 2, 2012
e-Boks is an often-referenced digital mailbox service as a proof point for new entrants around the globe. This year, it also turns into an international competitor under its namesake. With over 65% of the Danish population using the digital postal mail service to receive and archive business documents, the service jointly owned by Post Danmark and Nets (an electronic payments company) has recently expanded into Norway and plans to be in Sweden by the end of this year. As with the service in Denmark, Norwegian users can receive bank statements, insurance policies, pay slips, and official government documents via e-Boks with free storage for life (they can also upload and store up to 50 MB worth of content for free). For Norwegian businesses, e-Boks is similar to certified mail in that it provides approval certificates to businesses that act as the guarantee of delivery.
I recently caught up with e-Boks CEO, Henrik Andersen, for a service update and to follow up on these announcements. Here are some highlights from our discussion on the service in Denmark: Read more »