Posts tagged: print routing

The Expanding Scope of Managed Print Services (MPS)

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 Nov 4, 2009

InfoTrends’ MPS service clients are aware of the impending expansion of MPS scope, which is currently focused on the office environment. In our May 2009 document entitled “The New MPS: Scope and Services” (login required), we discussed research data and vendor announcements that clearly indicated managed print in the Office would  grow beyond this scope to include virtual/remote workers, CRD, in-plant production, and even commercial print. As an example:

  • InfoTrends’ Professional and Managed Print Services research indicates that only 11% of MPS prospects would not roll old hardware into new contracts, implying that MPS could quickly cannibalize currently unmanaged devices and environments.
  • At AIIM / On Demand 2009, HP announced that its latest version of Web Jetadmin (device management) added support for large-format DesignJet devices. HP also announced MPS support for remote/virtual users that included a limited number of devices bundled with next-day replacement support and supplies replenishment.
  • Although not formally announced, press releases regarding Xerox wins implied that remote/virtual workers and their devices were indeed managed under enterprise MPS contracts.

Last week, Xerox finally formalized its Enterprise Print Services (EPS) offering. Specifically, the announcement expands on the scope of their MPS offering to include remote/virtual workers and production-class print. Read more »

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