Posts tagged: omnichannel

Observations from DOCUMENT Strategy Forum ’15

Other Posts
 May 28, 2015

The annual DOCUMENT Strategy Forum took place in Greenwich, Connecticut earlier this month on the 12th through the 14th. The Document Strategy (DS) Media has been organizing the event for the past several years and attendance this year was made up of 330 industry representatives, executives, analysts, and vendors. The group coordinates with a hand-picked advisory board made up of leading industry professionals to select topics and organize the forum’s panel discussions.

Kaspar Roos Presenting at DSF

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USPS CIO on “Delivering Customer Value in the Digital Age” at PostalVision 2020

Matt Swain
 Mar 23, 2015

PostalVision 2020I attended and  presented at my fifth PostalVision 2020 earlier this month. The conference has evolved over the years, with First Class and Standard Mail solutions increasingly pushed aside in favor of discussions about drone delivery (last year) and the Postal Service as a platform, as well as supporting the growing eCommerce landscape. One of the more interesting presentations at this event came from the U.S. Postal Service (USPS), with CIO and Executive Vice President Jim Cochrane focusing on its investment in technology.

Here are five highlights from the speech:

  1. Viewing the USPS in a new light – Cochrane views the USPS as an agile development company. “Fail, and fail fast” is his philosophy. “Keep going out and doing different things.”
  2. The mailbox at the center of Read more »

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