Posts tagged: Office

HP’s new enterprise ink series: user experience

Christine Dunne Dunne
 May 27, 2014

After providing an overview of HP’s new enterprise inkjet series, discussing its positioning and key features, and explaining its cost benefits, I will address the experience of using one of the models in our office. Over the last few weeks, my colleagues and I have tested the Officejet Enterprise X585z MFP, the top-of-the-line model in the series. While our office is not necessarily the size of an “enterprise” or large business (fewer than 50 people work regularly out of the Boston-based headquarters), our print volumes are likely in sync with the device’s recommended page volume of up to 6,000 pages per month.

The HP Officejet Enterprise X585z MFP in our office

We are not a testing company, but I believe our experience can be instructive as it represents a real-world trial of the device. Like most businesses, we have certain requirements and preferences for our printouts/scans/etc., and are able to evaluate how well the X585z meets our requirements. Read more »

In North America, A4 laser MFPs drive office equipment growth in 2013

Barbara Richards
 Mar 27, 2014

Overall, the North America office equipment market continued to decline in total unit shipments in 2013. Total unit shipments of all office single function printers and MFPs declined 5.9% year over year; this figure includes all technologies — laser and inkjet. Once again, HP held the number one market share position in 2013 with 54.7% share. This was followed by Canon with 17.1% and Epson with 11.8% share.

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ECi Conference Connect 2013 Hits the Mark through Education, Collaboration and Inspiration

David Ramos
 Oct 3, 2013

With nearly 800 business owners, software users and IT professionals attending the ECi Connect Conference 2013, this was the largest Connect event yet.  The theme of Educate, Collaborate and Inspire was certainly well received by the attendees.  The training forums were designed to uncover users business challenges and allow for them to exchange tips and ideas on how to improve their businesses and processes. The ECi Software Solutions family of companies provides enterprise resource planning (ERP) business management and business applications including e-commerce systems software for over 7,500 growing small and midsize companies. Their growth rate is staggering, and their customer base has literally doubled over a five year period.  With a client base made up of various industries and vertical markets, such as, Hardware-Home Centers, Lumber-Building Materials, Manufacturing, Office Products, Office Equipment, Office Furniture and Janitorial-Industrial Paper, the industry specific software and services focus by ECi is impressive. Read more »

Placements of Western European Office Devices Continue to Suffer

Deborah Hawkins
 Apr 9, 2013

The Western European1 office equipment market continued to contract in 2012, driven by a weak economy, device consolidation through managed print services and new competition from business inkjet . Placements of single function and multifunction laser printers in office environments (1-69 ppm) declined 8.1% year over year whilst placements of business inkjet devices increased 3.3%. The majority of the decline in laser devices was in single function printers, where placements dropped 16% year over year. The market continues to shift from single function to multifunction devices, and from monochrome to colour engines.

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Dumping Your Printer is Madness

Charlie Corr
 Sep 21, 2011

The following is an open letter to the industry from Charlie Corr, Vice President of Corporate Strategy, Charlie spent many years at InfoTrends before moving to in 2007. Charlie’s message is an important one so we are posting it here in its entirety with his permission.

Several weeks ago the New York Times published an article titled “Dump Your Printer To Escape the Madness.”  The author, Sam Grobart, launched an attack on the “printer-industrial complex” but by the third line stated that “we live in a world where going without a printer can be more trouble than it is worth.”  He is right! That is why there are over 132 million inkjet printers installed in the US, an average of 1.2 per household.[1] Owning a printer is a major convenience and well worth the minimal cost. Read more »

In the News – July 29th

Other Posts
 Jul 29, 2011

InfoTrends is frequently asked to provide quotes and data for leading news outlets. Here are just some of the recent stories that InfoTrends information has been featured in: Read more »

In the News – July 15th

Other Posts
 Jul 15, 2011

InfoTrends is frequently asked to provide quotes and data for leading news outlets. Here are just some of the recent stories that InfoTrends information has been featured in: Read more »

Defining the Mobile Knowledge Worker

Other Posts
 Jan 24, 2011

Mobile knowledge workers are arguably the fastest-growing segment of today’s office workforce. InfoTrends anticipates significant changes in how and where mobile knowledge workers create, access, collaborate, print, and perform many information-based business processes.  But what is a mobile knowledge worker? InfoTrends recently completed a major multi-client study looking at emerging opportunities in the mobile knowledge worker environment. One of the key challenges was defining what a mobile knowledge worker is. First, we started with defining a knowledge worker. Read more »

HP Extends Its MES Offerings

Randall Dazo
 Apr 23, 2010

On April 20, HP made a few new announcements to help strengthen its Managed Enterprise Services (MES) offering to its customers. HP has been offering Managed Print services through its direct organization for almost 4 years now. HP executives say that the company currently has approximately 2,500 customers and is managing approximately 18.5 billion pages under HP MPS programs. Back in September of 2009, HP formally named its program Managed Enterprise Services, in which executives reinforced the company’s Optimize, Manage, and Improve Workflow strategies with new solutions and an extended alliance with longtime partner Canon. This alliance was reinforced with an announcement made last week between HP, Canon, and Fedex Office. This new offering will bring about 12,000 devices into 1,800 locations where customers will be able to utilize these print and output solutions in a near site location. Read more »

The Impact of the Economy on Digital Print Volume

Jim Hamilton
 Apr 28, 2009

One of the major questions for our industry in the wake of the economic downturn is: “What impact does this have on the digital print volume?” A partial answer to that question came at Xerox’s financial analyst briefing on Friday (April 24, 2009). In discussing its first quarter 2009 numbers Xerox provided information on its post-sale revenues. This revenue is driven largely by supplies and service for digital print products, which, of course, would be impacted by a drop in print volume.

Three months ago when discussing its fourth quarter 2008 results, Xerox was not ready to admit the extent of print volume declines. The issue, Xerox said, was masked to some degree by the channel’s inventory of supplies. Maybe in these tough economic times users were choosing to stockpile fewer consumables and waiting longer to reorder. If a shift in inventory levels was happening, then print volumes might not be dropping. With another quarter under its belt Xerox acknowledges that print volumes indeed are down.

The main headline in regard to Xerox’s first quarter financial results is that there was an 18% drop in revenue from Q1 2008 to Q1 2009. Some of the impact of the drop was from currency exchange, but even accounting for that the drop was 12%. Post-sale revenue was down 14% (only 8% under constant currency). Xerox attributed this to lower supplies and paper revenue. Equipment revenue was down 30% (26% under constant currency). Read more »

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