Jun 2, 2016
Following the spring hardware updates, today HP announced a range of solutions and enhancements to their mobile printing and print analytics solutions strategies for business. HP is addressing IT needs and end user expectations with these new solutions that attend to security challenges, cost containment, deployment issues, and device lifecycle management that IT struggles with, while also addressing end user wants such as flexibility and device diversity. Read more »
Christine Dunne Dunne
May 28, 2015
Recently, an acquaintance had a near-meltdown when she couldn’t figure out how to print from her Windows tablet to her Dell printer. On Facebook, she implored friends to help her figure out what she was doing wrong—indicating she needed printouts for work, pronto.
She isn’t alone. Take a look at the user review section of any mobile print app, and you will encounter plenty of comments around printing issues (e.g., app doesn’t work, formatting is incorrect, printer isn’t supported). Indeed, recent InfoTrends research indicated that the top perceived barriers to mobile printing center around technical and compatibility issues.
Assuming you needed to print something from your smartphone or tablet for personal reasons, which would be the largest barriers to doing so?
Source: Mobile Devices and the Impact on Print: Looking for the Opportunities in the U.S., China, Mexico and Brazil
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Jun 14, 2012
Services-led. Technology-enabled. People-drive. Those were the themes at this year’s Ricoh Convergence event in Las Vegas, where over 600 participants gathered at the Wynn hotel to take part in educational seminars, networking, and panel discussions covering topics ranging from Ricoh’s new services-led dealership program to how to increase dealer growth via Ricoh’s resources to gaining better insight into Ricoh’s new technology platform. The technology expo showcased demos and tutorials on Ricoh’s new and existing hardware and solutions and services offerings.Â
One of the biggest announcements made during this event was Ricoh’s move to a new services-led business model. Recognizing the emerging MPS opportunities in the market, this is a turning point for dealers to capitalize on implementing a services-led environment for their customers.Â Â Read more »