Posts tagged: Managed Print Services

Are You Ready To Get Your SBB On?

Sheryne Glicksman
 Jun 19, 2017

Our industry has officially adopted a new acronym called SBB and it’s here to stay! I believe SBB has the potential to be disruptive, in a positive way, in our market today. So, what exactly is SBB?

Managed Print

Before we define SBB, let’s go back to another acronym called MPS. Managed Print Services has evolved, changed, slowed down and started up again in the past five years. It has been defined, redefined, renamed, rebranded and relaunched. Regardless of how you define MPS or what you do with your program, you’ve probably had some challenges here. One of the challenges that many customers and dealers have with MPS is the ability to capture true output volume and track that volume on a regular basis. Read more »

Xerox Expands its Global Document Outsourcing Services

Will Morgan
 Nov 17, 2016

In anticipation of separating its business process operations into the newly minted company named Conduent, Xerox announced today that it is expanding its Global Document Outsourcing (GDO) Services Business to include two comprehensive offerings:

  • Communications & Marketing Services: A comprehensive suite of services designed to help clients transform their promotional, business, and transactional communications to enhance their customer’s experience.
  • Document Transaction Processing Services: A business automation offering that enables digital transformation by improving client’s flow of information into business processes.

Xerox logo

Believing communications are key to customer experience and retention, Xerox says its solutions are intended to help clients manage customer communications at every stage, from consultation and content creation to production, distribution, storage, analysis and processing.

Here’s what you need to know:
Read more »

HP Announces Software to Enhance Mobile Printing Experience

Allison Correia
 Jun 2, 2016

 

hp logo

Following the spring hardware updates, today HP announced a range of solutions and enhancements to their mobile printing and print analytics solutions strategies for business. HP is addressing IT needs and end user expectations with these new solutions that attend to security challenges, cost containment, deployment issues, and device lifecycle management that IT struggles with, while also addressing end user wants such as flexibility and device diversity. Read more »

The YSoft Difference – Distinction in a Crowded MPS Space

David Ramos
 Feb 22, 2016

YSoft_v2_RGBWith headquarters in Brno, Czech Republic and offices around the world (including Asia, Australia, The U.S. – Dallas, Texas and multiple locations in Europe), the YSoft Group employs over 285 experienced professionals worldwide. Annual double-figure revenue growth has become a tradition at YSoft. It’s become their own personal benchmark in growth and nothing less than excellence today is an expectation.  Over 90% of their revenue is generated abroad, and now YSoft has a dedicated team making an impact in the U.S.  YSoft develops and supplies the YSoft SafeQ solution, which empowers large companies and organizations of any size to optimize their printing, copying and scanning needs.

YSoft’s Enterprise Print Management products, including the SafeQ product suite, allow clients to dramatically reduce costs, streamline workflows and increase document security via completely scalable solutions and licensing models.  Combine these product facets with extremely flexible dealer pricing structures, top-notch 24x7x365 service capabilities from YSoft directly, and an indirect-only sales model to create a relationship where your clients enjoy a low-cost, competitively priced, highly-rated product, and you enjoy a healthy recurring revenue stream, making for a great partnership for independent dealers to capitalize on.

Benefits of working with YSoft:

  • YSoft has been very successful in partnering with the leading MFD and MPS providers on a global basis.
  • They are a Xerox Platinum Partner that has been validated through the Xerox Direct Organization, with similar relationships with other OEM vendors such as Konica Minolta, Ricoh, Samsung, Toshiba, and Sharp, just to a name a few.
  • YSoft cost recovery products have a large install base among many of the largest companies in the U.S., and is now extending their focus to SMB; with very competitive modular offerings.
  • Simple and competitive per device licensing, allowing for fast quote responses –  Compliments and expands the value of your current MPS offering.
  • Purchase or subscription agreements available.
  • YSoft has a strong partner focus, with 20 YSoft U.S. employees dedicated to channel support.
  • YSoft manufactures the total solution for hardware and software to create a single point of contact for quality and assurance.

Read more »

Xerox Announces Next Generation Workflow Automation Solutions and More

Allison Correia
 Nov 17, 2015

On November 16th, Xerox announced two new workflow automation solutions for the insurance industry and HR departments, updated versions of two of their platforms (Digital Alternatives and DocuShare), and new components of their MPS strategy for the channel.

Read more »

EFI Extends its Reach into Textile and Grand Format Segments via the Acquisitions of Reggiani and Matan

Catherine Cresswell
 Jul 7, 2015

On July 1st EFI made two announcements: One was the acquisition of the Israeli Matan Digital Printer, a supplier of grand format printing solutions and the second was the acquisition of Reggiani Macchine a supplier of high end textile printing equipment.

Both acquisitions are part of EFI’s stated strategy to invest and grow its product portfolio in adjacent markets and technologies. Workflow and inkjet have been at the forefront of acquisitions by EFI in the past and is likely to continue in the future as this strategy evolves. This strategy enables EFI to leapfrog some graphic arts suppliers and enter into industrial segments that are emerging as adopters of digital technology as a means to dramatically change their respective industry segments’ supply chains and transition mass production markets into mass customization digitally enabled segments. Read more »

Xerox Evolving in 2015 with New Product Announcements

Allison Correia
 Apr 28, 2015

Xerox, a leader in document technology and services, today announced several new solutions and services that will add to their history of innovation. Xerox’s Large Enterprise Operations (LEO) is aligning its services offering by key vertical market to connect MPS & BPO. Read more »

CSA Rebrands Business Services Division, Promises Focus on New Vertical Markets and Strengthened Core

Brendan Morse
 Feb 12, 2015

 

At its Second Anniversary Event, Canon Solutions America (CSA)unveiled the name change of its Business Services Division to Enterprise Managed Services Division (EMS). VP of Enterprise Services and Solutions, John Reilly, and VP of Managed Services, Valerie Belli, gave the presentation detailing the rebranded division.

Read more »

Big Data Trend Continues with New Pharos Solution

Other Posts
 Jun 4, 2014

Bea·con (noun)

: a strong light that can be seen from far away and that is used to help guide ships, airplanes, etc.

: someone or something (such as a country) that guides or gives hope to others.

This term is fitting for Pharos’s next generation of Mindful Print Solutions (its new definition of MPS). InfoTrends recently spoke with Pharos President Keith Nickoloff, CEO Kevin Pickhardt, and CTO Fred Schempp to discuss the release of this new offering. Pharos sees this product as “the next evolution” of its user-driven strategy. Mr. Nickoloff continued to emphasize that “devices don’t print, people do.” Looking at printing from that perspective, it starts to make sense how an analytics-based solution like Beacon can help organizations make smarter and more cost-effective printing decisions. Like a beacon, the solution can help guide users on a new path.

Read more »

Ricoh Acquisition of mindSHIFT – Launch Pad for Services and Sign of Acquisitions to Come

David Ramos
 Jan 24, 2014

Best Buy acquired mindShift in 2011 for $167 million. The strategy at the time was to use mindShift to break into cloud services and target more SMBs.  Best Buy was focused on developing a services business and the thought was that with the combination of mindSHIFT’s cloud, data center and professional services would allow the two companies capture a greater share of the $40 billion small and mid-sized business MSP market. Paul Chisholm, chairman and CEO of mindSHIFT at the time in 2011 stated of the acquisition by Best Buy, “We are very closely aligned with Best Buy in both corporate vision, and in our culture of integrity, customer value and results.”

That was then, this is now, and the current reality for Best Buy is to leverage an asset (mindSHIFT) and go back to doing what made them great and focus on their core.  Bottom line, this is a good/needed move for Best Buy after a disappointing 2013 that was capped off by a holiday price war with Amazon where it lost badly. Read more »

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