Posts tagged: Jim Schinella

2014 Insights from Leaders of Emerging Customer Communications Channel Services

Matt Swain
 Jan 14, 2014

InfoTrends launched a new advisory service this month for stakeholders in the customer communications market. Aptly-named, our “Customer Communications Channels & Trends” service will focus on the channels–physical mail, web portals, e-mail attachments, and mobile apps–and market trends for delivery of bills, statements, legal notices, letters, payment due reminders, and other critical messages that organizations send to their customers.

While this launch is the most exciting event for our service in 2014, we checked in with some of the channel players for their perspective.

Here are their responses to the question “What will be the most exciting event/milestone/feature for your service in 2014?

Read more »

You’ve Got Mail: Manilla Adds Value for AOL Users

Matt Swain
 Aug 13, 2013

AOL Bill Manager launched today, powered by Manilla. This is the first time that Manilla has done a deep integration to allow consumers to interact with its services at a site other than Manilla.com. It is an important milestone for Manilla–and the broader digital mailbox services category–because it reinforces the opportunity to reach large concentrations of potential users via integrations with existing consumer destinations. AOL Bill Manager has a prominent position on the Finance page and Manilla’s branding remains strong, as shown below.

Via the press release, Manilla CEO Jim Schinella had this to say:

“…[O]ur partnership with AOL represents the next step in our continued commitment to reducing paper mail and creating the best solution for our users. AOL Bill Manager is the result of Read more »

2016 InfoTrends, Inc.

WordPress Appliance - Powered by TurnKey Linux