Posts tagged: Hearst

Hearst’s Digital Mailbox Service Manilla to Close

Matt Swain
 May 12, 2014

On the heels of last month’s news that Zumbox would be shuttering its operations, now Hearst Corporation’s competitive digital mailbox service has made a similar announcement. Here is the message that Manilla users received over the weekend: Read more »

2014 Insights from Leaders of Emerging Customer Communications Channel Services

Matt Swain
 Jan 14, 2014

InfoTrends launched a new advisory service this month for stakeholders in the customer communications market. Aptly-named, our “Customer Communications Channels & Trends” service will focus on the channels–physical mail, web portals, e-mail attachments, and mobile apps–and market trends for delivery of bills, statements, legal notices, letters, payment due reminders, and other critical messages that organizations send to their customers.

While this launch is the most exciting event for our service in 2014, we checked in with some of the channel players for their perspective.

Here are their responses to the question “What will be the most exciting event/milestone/feature for your service in 2014?

Read more »

Volly Co-founder Joins Competitive Startup Eco-mail

Matt Swain
 Aug 21, 2013

In December of 2010, John Schloff briefed me on a new service called Volly that Pitney Bowes was working on. He later left the company, and now after nearly a year and a half on the sidelines of the digital mailbox services market, Schloff has joined new entrant Eco-mail as Managing Director of Marketing. Unlike Digital Postal Mail, doxo, Manilla and Volly, Eco-mail has no intention to create its own consumer destination. Its goal is to act as an open architecture exchange that connects producers of mail (e.g., banks, insurance providers, telcos, utilities) to their customers through any company (e.g., bank, telco, email provider, eCommerce provider) that wants to be a distributor.

Eco-mail at the Intersection of Producers, Distributors, and Consumers

I caught up with Schloff ahead of the announcement to get his perspective on coming back into the market. Here is what he had to say:

“I learned a lot during the early days of Volly, and have been watching the market intently since. It’s clear to me that four things have to happen to open this market up. First, Read more »

Publishing – Print AND Digital AND More

Jeff Hayes
 Mar 22, 2012

As society becomes untethered from print-based information and advertising models, publishers continue through a wrenching transformation. The excitement and angst of the industry was felt throughout the Publishing Business Conference and Expo at the New York City Marriott Marquis earlier this week.

The event included an “A-list” of speakers, over 70 innovative technology vendor and service provider exhibitors, and hundreds of attendees from across the magazine, book and media industry. The conference program included over 50 sessions and 120 speakers that provided a valuable combination of strategic insights and practical in-depth advice. Here are a few of the many insights and comments I came away with from the event.

Should We Love You or Fear You?

Josh Tyrangiel, Editor Bloomberg Businessweek, gave an outstanding opening keynote pointing out that the human attention span is a zero sum game. You get one look from your customers. His advice? Make something great and then broadcast it. Read more »

Apple’s New iPad – It’s All Good or It’s All Bad

Jeff Hayes
 Mar 8, 2012

Now that the speculation frenzy has been relieved with Apple’s introduction of the new iPad yesterday, I’ll give my perspective on what it means for the market. The short answer is that if you are a publisher, content producer, advertiser, marketing services provider or Google, it’s all good. If you are a printing company or equipment supplier with no presence in digital media, it’s all bad.

Read more »

Manilla Levels the Playing Field in Secure Digital Mail Delivery

Matt Swain
 Feb 28, 2011

Manilla, an online account consolidation service, is set to formally launch at DEMO Spring 2011 in Palm Desert, California this morning. If you are not familiar with the event, DEMO is billed as the launch pad for emerging technologies—with notable alumni such as E*TRADE, iRobot, Java, Palm, Salesforce.com, Skype, TiVo, and WebEx.

Manilla, backed by Hearst Corporation, will start providing closed beta access today. Manilla’s CEO, George Kliavkoff, walked me through the service last week and explained that it is designed to simplify consumers’ account management through support of four account categories—finance, household/bills, magazine subscriptions, and travel reward programs. One valuable differentiator for Manilla is that users can access all of their accounts immediately, regardless of whether or not Manilla has established a partnership with the biller or magazine subscription provider. This way, Manilla can build its partnerships in the background while still delivering a fully functional service to its users. Premier relationships announced with this release include Citi Cards and Comcast. Here is an example of what the homepage looks like: Read more »

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