Dec 21, 2015
The growing shift toward subscription-based software sales presents both challenges and opportunities for vendors in the customer communications management (CCM) sector—where on-premises licensing has previously been the norm. This blog post explores the impact of CCM as a Service on these vendors.
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Jul 13, 2012
On July 12th 2012, French-based mailroom solutions companyÂ Neopost announced it had come to terms to acquireÂ Swiss-based Customer Communication Management (CCM) provider GMC Software Technology. For Neopost, this acquisition marks an important step in its ambition to diversify and grow its revenues beyond support of physical mail. For GMC, the acquisition allows the company to have a bigger impact in the enterprise space, as well as to benefit from Neopost’s strong presence in the small-to-medium business (SMB) market.
With the acquisition of GMC (for approximately 2X revenue), Neopost got its hand on a jewel; one of the few remaining independent CCM providers that was desired by many, but in good Swiss tradition was “not for sale” for a long time. The company has a strong management team, good technology, a wide range of partnerships, and a large customer base–especially among high-volume service bureaus. The company is well-respected in the market for its solid execution and managed to show healthy growth in the past few years, even during the 2008-2009 recession. Read more »