Posts tagged: Fiserv

Money20/20 Approaching: New Insights on Bill Pay

Matt Swain
 Sep 22, 2016

We are now just one month away from Money20/20, a conference and trade show billed as “the world’s largest payments & financial services innovation event.” Now in its fourth year, the show has grown to more than 10,000 attendees, 500+ exhibitors and about 125 educational sessions. This will be my third year presenting and moderating at the event, with our research helping to cover the household bill pay component of the broader payments market that will be on exhibit.

This year, I will be hosting a session entitled Transforming the Bill Consolidation Market: Research & New Entrants. Read more »

Exploring the Future of Payments at Money20/20

Matt Swain
 Dec 15, 2015

Loathed Tasks - Cleaning Bathrooms and Paying Bills

What is the most loathed household task for Americans? It turns out that it is cleaning bathrooms. The second most common response, however, was paying bills. In fact, 32% of the 2,000 consumers we surveyed had missed a payment due date in the last year, most often because they simply forgot to pay. Stress plays a significant role in why consumers dislike paying bills.

Why Consumers Dislike Paying Bills

These insights came from research that we conducted earlier this Fall in preparation for Money20/20, Read more »

Check Brings Mobile Payments Capabilities to Billers

Matt Swain
 Oct 24, 2013

The account consolidation and mobile bill payments markets continue to heat up, with a variety of innovative services and growing consumer interest creating pressure on billers to support consolidation and provide mobile options. One of the most active players has been Check, which announced in September a $24 million Series C investment–from Menlo Ventures, Morgenthaler Ventures, and Pitango Venture Capital–bringing the total investment to $49 million. Already with millions of active users, Check is now offering its mobile bill pay service to billers who want to fill this gap within their payment options.

As a refresher on Check, here is what you need to know:

  • Free mobile app to pay and track bills
  • Changed its name from Pageonce in May
  • Founded in 2007 to provide online account consolidation and tracking
  • Expanded into bill payments with an emphasis on mobile (98% of usage)
  • Cites 10 million users and averages $2 million/day in bill payments processed
  • Users have access to 8,000+ billers by entering user ID and password
  • Revenue comes from Read more »

Zumbox CEO Steps Aside as the Company Enters its Execution Phase

Matt Swain
 Aug 2, 2013

Zumbox CEO John Payne has stepped aside and is taking some time off as the company enters its execution phase. Recently-named Zumbox President, Gordon Adams, has taken over leadership and had this to say about John’s decision:

“John Payne has been an incredible visionary and played a key role in driving the digital mail industry forward. The Zumbox team is thankful for his many contributions and the market momentum we are now enjoying as a result. I am excited about opportunity to lead Zumbox and with our executive leadership team we are poised to drive the business into the next phase of our lifecycle and executing on our strategy.”

The next phase includes Read more »

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