Apr 13, 2017
On March 28-30, Xplor International held its annual Xploration 2017 conference in Orlando, Florida, providing more than 60 educational sessions for vendors, service providers, enterprise attendees, and other industry experts from around the world.
The educational sessions covered a broad range of customer communications management (CCM) and related topics including customer experience, workflow and automation, data management and compliance, e-presentment/payment technology and much more. This year, senior analysts from Keypoint Intelligence – InfoTrends hosted multiple educational sessions, participated in several panel discussions, and hosted a special Industry Analyst Workshop. Here are our key takeaways from the conference.
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Apr 6, 2017
Pitney Bowes held a Software Technology Analyst Summit in Half Moon Bay, California, on February 28 to March 1. It was the first dedicated technology analyst event in several years for the company. With 34 analysts from 19 firms in attendance from around the world, including senior executives from Pitney Bowes, the Software team was making a statement that they were ready to put their corporate wide go-to-market strategy center stage with the analyst community.
Pitney Bowes had put together a comprehensive and highly informative 1.5 day program to bring participants up-to-date on its software strategy, latest business developments, and latest software innovations. Next to the agenda and scheduled 1:1 meetings with senior management, participants had plenty of opportunities to network or to get live demonstrations on some of Pitney Bowes’ latest software innovations.
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Mar 3, 2017
GMC Software (GMC), a Neopost Digital Company, recently hosted two events in Europe. On February 14th, it held its first EMEA analyst summit in Paris, France. The following weekend, it hosted its Service Providers Executive Advisory on Lake Lucerne in Switzerland. InfoTrends was invited to participate in both events.
The EMEA analyst summit included discussions around GMC’s latest major product release, R11, the future state of customer communications technology, and GMC’s future strategy. In addition to presentations of Henri Dura, COO at Neopost Enterprise Digital Services (EDS), Scott Draeger, VP Product Marketing at EDS, and several other product managers at GMC, there was ample opportunity for 1:1 networking with the leadership team.
As for the executive advisory board, GMC did a great job of pulling together a group of 13 service providers and 15 representatives from various countries in Europe, Latin America, and Asia Pacific. Attendees received updates from leadership at GMC on enhancements to the offering, discussed market disruption and service expansion opportunities during the session, as well as shared best practices and provided input on how GMC can continue to evolve its offering to best support their future needs.
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Apr 25, 2016
Noosh, a company whose print and marketing sourcing software is used by nearly 5,000 businesses and 20,000 users in 44 countries, is now transforming itself into a content marketing platform. By embracing this new approach while continuing to cultivate its roots in print sourcing, Noosh can offer licensees a head start on integrating multi-channel communications into their marketing strategies. Read more »
Oct 29, 2014
Portfolio manager HandsOn announced their intention to buy out SourceHOV’s other major shareholder and merge the company with BancTec. The combined company is the product of a years long mission by BancTec and a formidable opponent to large BPOs.
BancTec—a provider with roots in document and check imaging hardware—has been Read more »
Jul 8, 2014
Continuing its move into the services market, Konica Minolta recently announced its intent to acquire Asia Pacific print management firm Ergo Asia, purchasing all shares for an undisclosed financial sum. The acquisition is an important next step in Konica Minolta’s broader strategy to Read more »
Mar 6, 2014
When Apollo Global Management acquired Pitney Bowes Management Services (PBMS) from Pitney Bowes for $400 million in late 2013, it was unclear what direction Apollo would take the company. Now we know. The newly-formed company–Novitex Enterprise Solutions–unveiled its strategy last month through a press release and updated content on the company’s website. We had a chance to catch up with their Head of Business Development, Irina Novoselsky.
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May 17, 2012
The drupa 2012 organizers announced final attendance figures today. The total: 314,500. The stunner in this news isn’t that attendance dropped between drupa 2008 and 2012, it’s by how much. drupa attendance peaked in 1990, dropped offÂ in 1995, and then came in at well over 400,000 in 2000. The next two drupasÂ were both aroundÂ around 390,000. The drupa 2012 figure is down about 75,000 from drupa 2008. Going into the show I hoped that final attendance figures would end up between 350,000 and 375,000. As it turns out, this was very optimistic. The newly released numbers tell a different story entirely.
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Feb 22, 2012
In July of last year, Williams Lea (a subsidiary of Deutsche Post DHL) acquired Tag. With 2010 reported revenues of over $150 million, Tag was considered the world’s largest independent marketing execution and production agency at the time. This move follows a series of acquisitions over recent years to help it expand its value proposition beyond print services. When I reached out for comment, Steve Parish, Tag CEO, stated, “Williams Lea has embraced Tag’s ambition to help clients create, manage and deliver their brand messages around the world. In the current market where CMOs are facing huge challenges combining the traditional tactile approach to marketing whilst at the same time embracing a more data driven strategy, Tag and Williams Lea can provide the platform and tools to help transform the approach.”
Tag CEO Steve Parish with Tim Griffiths, Executive Chairman of Williams Lea
Tag serves a diverse client base of some of the world’s largest brands (e.g., Adidas, Coca-Cola, Diageo, GlaxoSmithKline, H&M, Intel, Land Rover, The Royal Bank of Scotland, Sony, Unilever, andÂ Vodafone). Of thirteen global offices, their largest is in London, followed by New York, Singapore, and Shanghai. Williams Lea invited me to tour Tag’s New York office last month to help me better understand the scope of this strategic move. Read more »