Nov 8, 2012
When Australia Post said it was launching its Digital MailBox last week, we expected consumers would be able to dive in and start organizing their mail. That wasnâ€™t the case. Looking back, it seemed a bit like they were rushing to be first to market, ahead of Digital Post Australia. The problem is that they are using the term “launch” somewhat liberally. Unfortunately, when they made their announcement there were technical issues that brought it down for almost a week. When I reached out to Australia Post for comment on these problems, and questioned whether the Volly technology platform was at fault, here was their response: Read more »
Oct 30, 2012
Australian consumers can now set up their Australia Post Digital MailBox.
With the continued business and consumer migration to digital communications, Australia Post is the latest post to offer a digital mail consolidation service. Using the Volly secure digital delivery service from Pitney Bowes as its technology platform, Australia Post has spent the last seven months integrating and customizing it to provide a user experience specifically tailored for the Australian market. Read more »
Jul 10, 2012
Excitement surrounding digital mailbox services continues in the U.S. and abroad.
Recent highlights from the U.S. include:
- Zumbox announced $10.6 million in Series C financing
- Manilla surpassed 1 million linked accounts
- Volly showed analysts new screen shots of its service
- The USPS Postmaster General stated that they are not pursuing this market
Internationally, a few of the highlights include:
- Australia Post selected Volly to power the Australia Post Digital MailBox
- Zumbox, Computershare Ltd, and Salmat, announced Digital Post Australia
- Canada Post is raising awareness of epost with aggressive marketing
- The UPU continues to push forward with its .POST initiative
Here is some top-line insight and analyst perspective on these announcements: Read more »
Apr 4, 2012
The Volly secure digital delivery system from Pitney Bowes Inc. has been selected to power the recently-announced Australia Post Digital MailBox. Bernie Gracy, External Chief Technology Officer and Vice President of Business Development at Volly briefed InfoTrends on the announcement this morning. “Australia Post has undertaken highly-rigorous due diligence over the last few months and this is clearly the platform they want to build their user experience on,” stated Gracy. “One of the reasons [for us] to partner with Australia Post is that they think of themselves as a digital company first.”
Australia Post Digital MailBox is slated for launch at the end of Q3, 2012. Volly’s name will be branded on the business-facing material; however, it will not be used in consumer-facing branding. Pitney Bowes will handle preference management, identity, and the onboarding process, while Australia Post will focus on optimizing the user experience for the Australian market. As a result, the Australia Post Digital MailBox will have a different look and feel from Volly in the U.S. (slated for launch at end of Q4, 2012). Australia Post will build its own features on top of Volly’s core platform, customizing it as needs for its own customers.
Here is a view of what the Volly consumer home page will look like in the U.S.: Read more »