Feb 17, 2015
About a year after Canon Solutions America (CSA) announced that it was exploring the idea of forming a user group for its production print customers, it has announced a name for the group and the date of its first event. The group is called the thINK Customer Community and its inaugural event, the thINK Customer Conference, will take place September 8th to 10th in New York. The thINK Customer Conference will overlap with Canon’s Expo (the once every four year showcase of Canon technologies).
Though thINK is described as a “Community of Canon Solutions America Production Print Customers,” the focus is clearly on inkjet, Read more »
Feb 20, 2014
Probably the most interesting news item to come out of the recent Canon Solutions America (CSA) briefing was CSA’s announcement that it was forming a user group steering committee, and that it hoped to have its first convention in 2015. The focus of this user group will be production digital print.
Keep in mind that two of the most successful user events in the production digital print space–Dscoop (a cooperative of HP Graphic Arts users) and EFI Connect (the annual EFI worldwide users’ conference)–have been gaining more traction in recent years. That CSA would consider creating a group for its own production digital print users should come as no surprise, particularly with Francis McMahon on board. McMahon, Vice President of Marketing for CSA’s Production Print Solutions division, played an integral role in getting Dscoop off the ground many years ago when he was the Director of Marketing for HP’s Graphic Solutions Business. In addition, CSA’s hiring of Dscoop Executive Director Eric Hawkinson in 2013 should have tipped us all off; it makes sense that Canon would use Hawkinson’s skills to start an initiative like this.
- CSA’s Eric Hawkinson with Customer Panel
Exactly what form (or what name) the user group will take has yet to be determined. Read more »