Posts tagged: Copier

Konica Minolta Dealer Meeting 2013: Asking the Right Questions

Jim Hamilton
 Dec 5, 2013

There was an awkward moment in one of the conference sessions at Konica Minolta’s recent dealer meeting. Polly LaBarre, co-author of Mavericks at Work, was summing up her presentation and she asked listeners if they would promise to ‘walk into the office stupider, and ask more questions.’ Promoting stupidity seems like a losing proposition but the ‘asking questions’ part is right on the mark, and I think it is a good reflection of the way that Konica Minolta conducted its ‘Shape the Future’ event, which took place November 17-19 at the Venetian/Palazzo Resort in Las Vegas.

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Efi Arazi, Graphic Communications luminary – Passed at 76

Ron Gilboa
 Apr 15, 2013

Efi Arazi, print industry pioneer, luminary, and philanthropist who set the digital revolution in motion in the Graphic Communications filed died this past weekend at the age of 76.

Efi Arazi 1937-2013

Efi was born in Jerusalem in 1937 and already at the young age of just over 16 won a reward for technology innovation in Israel. He earned an engineering degree in the 1960s at the Massachusetts Institute of Technology; while there he helped develop the TV camera that was used in the Apollo 11 mission. At the age of 23 he became a fellow at Harvard University.

Efi returned to Israel in 1967 and the following year he founded and headed Scitex Corporation an Israel-based multi-national company that specialized in developing and manufacturing hardware and software for the graphics design, printing, and publishing markets.  Efi stepped down as CEO and president of Scitex on June 1, 1988, but continued to serve as chairman of the board of directors of the company until 1989. Read more »

Frankly Speaking: No Printing Process Dies

Frank Romano
 Oct 4, 2012

These are the three devices that replicate paper-based documents in quantity: copier, printer, and press.

The difference between a copier and a printer is that the copier requires a hard copy original and the printer requires an electronic file. My guess is that very few, if any, copiers are manufactured any more. The light lens system has been replaced with a scanning system connected to a printer. A Multi Function Printer (MFP) is called that because it can copy, scan, print, and fax. Old habits die hard so they are still called copiers; although, most are really MFPs.

Printers evolved from Read more »

Inspiring Customer Passion: The 2012 Konica Minolta Dealer Event

Jim Hamilton
 Jan 18, 2012

More than 1,000 attendees have been in Las Vegas the past couple of days at the Bellagio hotel for Konica Minolta’s dealer event. This is the third such Konica Minolta event I’ve attended in the past few years. (See previous blogs on the one in Los Angeles in 2010 and Orlando in 2009. This year’s theme is “Inspire Customer Passion” and to bring that message home Konica Minolta presented an engaging mix of corporate presentations, an inspiring keynote by Tony Hsieh (CEO of Zappos and author of the book Delivering Happiness), and evening entertainment by Larry the Cable Guy.

Welcome to Fabulas Las Vegas

Welcome to Fabulous Las Vegas

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Independent Office Equipment Dealers Looking to Expand Business

Other Posts
 Jan 19, 2011

In a recent survey of independent office equipment dealers, we asked respondents about their plans for expanding their business beyond their core functions. We asked to what degree they agreed with the following statement — “In general, our company is looking to expand its offerings, capabilities, and services into areas beyond our traditional business.” Read more »

Konica Minolta and Océ End Development Relationship

Jim Hamilton
 Feb 12, 2010

In another indication that Canon’s planned acquisition of Océ is moving toward completion, Konica Minolta and Océ have mutually announced that they are ending their joint development efforts, which had centered around cut-sheet monochrome and color output systems for the production printing market. Konica Minolta and Océ said that they would continue to supply production printing systems to each other on an OEM basis, under the OEM sales agreement. They will also continue to supply consumables and parts and offer after-sales service for products already in the market.

The OEM relationship had started with Konica Minolta providing its 50- and 65-ppm color copier/printers to Océ. It expanded when Konica Minolta announced its bizhub PRO 2500P, an OEM version of Océ’s VarioPrint 6250. The companies announced a formal partnership for a development and marketing relationship in January of 2008.

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Toshiba Dealer Summit

Anne Valaitis
 Aug 5, 2009

Toshiba — Committed to Your Success

InfoTrends recently attended one of two regional events for Toshiba America Business Solutions Inc.  July 28th in Jersey City, NJ. The event was a mixture of channel partners, software, supply and services vendors and analysts. Toshiba took this opportunity to discuss their company and division’s performance as well as to make some announcements regarding new initiatives regarding MPS, solutions, products and programs. Some of the announcements to come out of the meeting were:

– A new branding campaign, and redesigned website
– Product introductions — 9 new monochrome models with emphasis on ecology and security
– A multi-tiered software strategy designed to aid dealers in positioning solutions
– Additions to the software product portfolio — Prism Software’s “desk” series of products
– New partners announcements — Pharos Systems, Fasoo
– Enhancements to the Encompass MPS program — PageSmart series of options
– A newly inked agreement with HP to offer their line of printer and MFP products

Toshiba remained confident about the future of the industry and took this opportunity to once again squelch rumors of a buyout. Dealers left with assurances to the commitment level Toshiba has to its products, programs and services and of course, its channel.

Canon’s Response to Ricoh’s Acquisition of IKON

Jim Hamilton
 Nov 6, 2008
Canon advertisement in Boston Globe, 11-06-2008

Canon advertisement in Boston Globe, 11-06-2008

Canon placed a full-page advertisement in today’s Boston Globe (and presumably many other newspapers) with the message; “Your Business Solutions Started with Canon…So It Makes Sense to Stay with Canon Business Solutions, Inc.” Though neither IKON nor Ricoh are mentioned, the clear message of the advertisement is that those who value Canon products, service, and financing should stick with Canon, and specifically with the Canon Business Solutions division of Canon USA. This advertisement is a visible sign of what transpired last week with the IKON shareholder vote approving the transaction and Ricoh’s announcement of the completion of the acquisition.

Last week at an analyst briefing during Graph Expo, Canon made it clear that while it valued its authorized partners such as IKON, its policy was clear in cases where a competitor acquired such a partner. This policy, which Canon invoked when Global Imaging Systems was acquired by Xerox and Danka Office Imaging was acquired by Konica Minolta, can be briefly summarized as follows: Canon will cancel all contracts with authorized business partners that are acquired by a Canon competitor.

Today with the placement of this advertisement we see how Canon is reacting. Canon Business Solutions must carry a greater load and so we can expect to see more emphasis there. Canon has demonstrated that it is looking at acquisitions as well, most recently with San Francisco-based NEWCAL Industries. Competition will also be fierce for IKON’s strongest sales representatives, who Canon knows well and will certainly want to lure over to the Canon fold. Dual-line dealers who carry Ricoh and Canon products will be another key target. Canon will certainly make effort to insure that Canon products are promoted as the primary offering.

IKON represented a very significant chunk of Canon’s business. The loss of IKON as a partner, while significant, is something that Canon can’t change but it can fight for control of its installed base. This advertisement provides insight on one aspect of how Canon intends to respond to Ricoh’s acquisition of IKON. More will certainly follow as this battle for installed base plays out over the coming weeks and months.

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