Posts tagged: Chatbot

Software Technology Highlights from the 2018 Pitney Bowes Software Analyst Summit

Ryan McAbee
 May 7, 2018

Last month, Pitney Bowes held a Software Technology Analyst Summit in San Diego, California. With 25 analysts in attendance from around the world, including senior executives from Pitney Bowes, the software team reviewed the company’s progress over the last year and offered insights into the short-term strategic directions of its software division. The event highlighted the launch of location-driven data services, user experience (UX) improvements to the location intelligence portfolio, expanded data and analytics features in the Spectrum Technology Platform, and a streamlining of the EngageOne communication platform. Pitney Bowes also showcased the upcoming introduction of its first fast and adaptable chatbot platform, EngageOne Converse.

Bob Guidotti and the Knowledge Fabric

Bob Guidotti, Pitney Bowes’ EVP and President of Software, brings his years of enterprise software experience to apply a disciplined growth strategy for the company. During his two-year tenure, Pitney Bowes’ software division has trimmed costs, streamlined its portfolio, slowed revenue declines, and shifted its investments to growth areas—primarily around digital—while also launching additional services and products within existing focus areas. Guidotti’s team is leveraging Pitney Bowes’ decades of intellectual property (IP) around location intelligence, layering other vetted third-party data sets, and packaging it as a service to enterprises with location-critical use cases. To deliver the message to the market, Jeff Winter (VP of Marketing and Communications) announced a new campaign focused around Pitney Bowes’ Knowledge Fabric. Simply put, the company’s software solutions can weave physical and digital points of information to derive insights for connecting people, places, and things. Read more »

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