Oct 17, 2016
Last week I went to Boca Raton, Florida for the 2016 thINK Conference. thINK is a user community made up of Canon Solutions America (CSA) inkjet customers. This conference was the second such meeting and it has grown since the inaugural event in New York a year ago. Attendance is up significantly (from 350 to 450 attendees). Also impressive is the growth in partners. Nine additional partners joined for 2016, which brings the total number of partners to 34. This resulted in a larger exhibit area (or Partner Pavilion, as it was described on site). Finishing systems, paper, and software tools are the recurring themes of these partners.
Keynote sessions included tennis great Chris Evert, inspirational speaker Scott Burrows, the Winterberry Group’s Jonathan Margulies, and David Humphreys of The Economist. Though high-profile keynotes are intellectually stimulating and inspiring, I find that the two most important benefits from events like these are the educational sessions and the opportunity to network with peers. The conference program this year expanded to include twenty sessions across five tracks. Those sessions that I attended were well done and thought provoking. The opportunity to hear innovative peers speak about their experiences is priceless. Two examples will demonstrate this. Read more »
Mar 9, 2016
The latest offering from thINK and Canon Solutions America is “The Inkjet Edge: How to Transition Your Business to Inkjet,” a new book that will be a valuable tool for print service providers of all types. The book follows in the footsteps of “The Designer’s Guide to Inkjet,” which was published last year. While “The Designer’s Guide to Inkjet” addressed the practical application of inkjet technology with a focus on design and prepress, “The Inkjet Edge” takes a more business-oriented approach in an effort to help print service providers that are considering, or are in the midst of, an inkjet transition. The book is heavily illustrated and packed with market data and statistics from InfoTrends and I.T. Strategies. It also offers perspectives from a range of print service providers and solutions partners. A concise eleven chapters cover everything from the opportunity and the justification process to the use of color, paper, finishing, and workflow across a range of applications. Also important are two chapters dedicated to data-driven messaging.
Particularly valuable are the many quotes from experienced inkjet print service providers. Here are a few examples: Read more »
Feb 17, 2015
About a year after Canon Solutions America (CSA) announced that it was exploring the idea of forming a user group for its production print customers, it has announced a name for the group and the date of its first event. The group is called the thINK Customer Community and its inaugural event, the thINK Customer Conference, will take place September 8th to 10th in New York. The thINK Customer Conference will overlap with Canon’s Expo (the once every four year showcase of Canon technologies).
Though thINK is described as a “Community of Canon Solutions America Production Print Customers,” the focus is clearly on inkjet, Read more »
Feb 20, 2014
Probably the most interesting news item to come out of the recent Canon Solutions America (CSA) briefing was CSA’s announcement that it was forming a user group steering committee, and that it hoped to have its first convention in 2015. The focus of this user group will be production digital print.
Keep in mind that two of the most successful user events in the production digital print space–Dscoop (a cooperative of HP Graphic Arts users) and EFI Connect (the annual EFI worldwide users’ conference)–have been gaining more traction in recent years. That CSA would consider creating a group for its own production digital print users should come as no surprise, particularly with Francis McMahon on board. McMahon, Vice President of Marketing for CSA’s Production Print Solutions division, played an integral role in getting Dscoop off the ground many years ago when he was the Director of Marketing for HP’s Graphic Solutions Business. In addition, CSA’s hiring of Dscoop Executive Director Eric Hawkinson in 2013 should have tipped us all off; it makes sense that Canon would use Hawkinson’s skills to start an initiative like this.
- CSA’s Eric Hawkinson with Customer Panel
Exactly what form (or what name) the user group will take has yet to be determined. Read more »