Jan 20, 2012
According to Wikipedia, synchronicity “is the experience of two or more events that are apparently causally unrelated or unlikely to occur together by chance and that are observed to occur together in a meaningful manner.” Synchronicity came to mind this week for the peculiar timing of my business travel destinations. The first part of my week was occupied by the Konica Minolta dealer meeting where the keynote speaker was Tony Hsieh of Zappos. Can you imagine his dilemma? The day before he was supposed to give his speech, his company’s customer data was breached by hackers. I’m sure that many CEOs would have opted out, said “I can’t do it, I’m sure you understand.” To his credit he came through, doing the keynote between damage-control sessions with his employees, a press conference, and presumably stern calls from Amazon, the company that purchased Zappos in 2009.