Posts tagged: Al Ko

Money20/20 Approaching: New Insights on Bill Pay

Matt Swain
 Sep 22, 2016

We are now just one month away from Money20/20, a conference and trade show billed as “the world’s largest payments & financial services innovation event.” Now in its fourth year, the show has grown to more than 10,000 attendees, 500+ exhibitors and about 125 educational sessions. This will be my third year presenting and moderating at the event, with our research helping to cover the household bill pay component of the broader payments market that will be on exhibit.

This year, I will be hosting a session entitled Transforming the Bill Consolidation Market: Research & New Entrants. Read more »

Exploring the Future of Payments at Money20/20

Matt Swain
 Dec 15, 2015

Loathed Tasks - Cleaning Bathrooms and Paying Bills

What is the most loathed household task for Americans? It turns out that it is cleaning bathrooms. The second most common response, however, was paying bills. In fact, 32% of the 2,000 consumers we surveyed had missed a payment due date in the last year, most often because they simply forgot to pay. Stress plays a significant role in why consumers dislike paying bills.

Why Consumers Dislike Paying Bills

These insights came from research that we conducted earlier this Fall in preparation for Money20/20, Read more »

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