Jun 21, 2016
OpenText announced yesterday that it has entered into a definitive agreement to acquire the Customer Communications Management (CCM) assets from HP Inc for USD $315M following an earlier acquisition of HP Inc’s customer engagement software assets for USD $170M (read InfoTrends’ blog on this here). The transaction is expected to be finalized by early 2017 and is subject to regulatory approvals and closing conditions.
Included in the sale this time is HP Exstream, HP Output Management, HP TeleForm and HP LiquidOffice for CCM, process automation, and document delivery solutions. Additionally, OpenText and HP Inc also announced that they will look into opportunities to work together to continue to expand their software solutions to benefit customers of both companies while moving forward with this transaction.
According to the announcement, OpenText expects to generate between USD $110M and USD $125M of annualized revenues, which means they are seeking a 2.5 to 3 year return on investment.
Read more »
Jan 24, 2014
Best Buy acquired mindShift in 2011 for $167 million. The strategy at the time was to use mindShift to break into cloud services and target more SMBs. Â Best Buy was focused on developing a services business and the thought was that with the combination of mindSHIFT’s cloud, data center and professional services would allow the two companies capture a greater share of the $40 billion small and mid-sized business MSP market. Paul Chisholm, chairman and CEO of mindSHIFT at the time in 2011 stated of the acquisition by Best Buy, “We are very closely aligned with Best Buy in both corporate vision, and in our culture of integrity, customer value and results.”
That was then, this is now, and the current reality for Best Buy is to leverage an asset (mindSHIFT) and go back to doing what made them great and focus on their core. Â Bottom line, this is a good/needed move for Best Buy after a disappointing 2013 that was capped off by a holiday price war with Amazon where it lost badly. Read more »
Aug 19, 2011
In life they say “timing is everything” and for the financial community, it is no coincidence that HP made several announcements yesterday during their Q3 earnings call.
Leo Apotheker, HP CEO and President, made it clear that he intends to continue aggressively pursuing the enterprise services and software business. Mr. Apotheker announced three bold moves including:
- “HP confirms that it is in the discussions with Autonomy regarding the possible offer for the company”
- “HP board of directors has authorized the exploration of strategic alternatives for its Personal Systems Group (PSG)”
- “HP will discontinue operations of webOS devices”
Any of these announcements made separately could have caused their shareholders to react differently, but as a whole provided a much stronger message of Apotheker’s strategy to transform HP. This was the first BIG announcement from Mr. Apotheker and it was important for him to set expectations for the company, its customers and its shareholders.
Read more »
Jul 1, 2011
After exactly six difficult years and investing over $30 million (Australian dollars) to push hybrid mail solutions, PrintSoft’s owner, Australia Post, has decided to end its involvement. On July 1st, 2011, it sold its software division PrintSoft, which it acquired on the same day in 2005, to the Canadian variable data software provider Objectif Lune.
Read more »
May 31, 2011
This is an InfoTrends Video InfoCast Week in Review.Â This week in reviews covers the following topics from the week ending 5/27/11:
- Fujitsu Cloud Services
- Toshiba National Dealer Meeting
- Ricoh National Dealer Meeting
- AllCovered Acquires Techcare
- HP Intent to Acquire Printelligent
- Xerox Acquires Newfield IT
May 19, 2011
The big imaging and document technology & services vendors reported their quarterly financial results over the last few weeks. Several important themes emerged that include:
- Low growth and cautious outlook
- Short-term impact from the Japan earthquake
- Significant impact from the weak US Dollar, strong Japanese Yen
- Growth in emerging markets; flat or declining in developed markets
- Technology refresh in commercial markets; Â technology changes in consumer markets
- Acquisitions continue as vendors seek to re-position and strengthen
Here is my perspective on these themes and the implications for vendor strategies.
May 11, 2011
HP, Canon, and Microsoft have been making headlines these past few weeks with some significant changes within their office technology businesses. Last week, HP enhanced their office productivity with new workflow solutions specifically targeting small and midsize businesses, enterprise organizations, and on-the-go office workers. HP added two new solutions exclusively for the enterprise healthcare market: HP Distributed Workflow Solution for Healthcare and HP Exstream for Healthcare Providers. By expanding their solutions within the office and mobile space, HP hopes to transform paper-intensive processes into simple digital workflows. HP also formed technology partnerships with Hyland Software and Nuance to increase growth across the enterprise market for document imaging, capture, and content management. Read more »
At the annual Xerox Investors Conference on May 10, 2011, CEO Ursula Burns and her senior leadership team shared critical operating data and very candid perspectives on the market that provide important insights into the company’s strategy and transformation. Key insights included:
- Services will soon be the majority of Xerox’ business (vs. Technology)
- Total page volume is declining, though higher value color pages are growing
- Xerox continues to reduce and shift its R&D spending away from black & white engines and towards color engines and software linked to business process outsourcing
- Xerox plans to invest $300 million+ per year in acquisitions to strengthen its distribution (especially in Europe and developing markets) and expand its services portfolio
- Xerox is targeting a “steady state” growth rate of 6%+ for revenue and 10 to 15% for earnings per share (EPS) in 2012 and beyond
Xerox is one of the bellwether companies in the document technology and services industry, and I believe customers, resellers and competitors should pay close attention to its new direction.
Nov 18, 2010
There has been a flurry of acquisition activity this week in the aftermarket. First, Katun acquired Media Sciences’ toner business and now Clover has acquired broker, Environmental Reclamation Services (ERS). According to the press release from November 15, 2010, Clover Holdings, Inc., the largest aftermarket remanufacturer, acquired ERS but both companies will continue to operate independently servicing their customers. Founded in 1990, ERS is headquartered in Erie, PA and is a global provider of environmental solutions including recycling and the collection of printer supplies and small electronics. ERS is one of the biggest companies of its kind processing over 70 million units since inception and had been owned by Falcon Investments since March 2007. The other large broker similar to ERS would be Greentec (Ontario, Canada). Read more »
Jul 22, 2010
Last week Agfa announced that it has acquired Pitman Company. While this deal was probably much more about the distribution of Pitman’s more traditional line of business, prepress materials, it nevertheless has a lot of implications for the wide format and industrial inkjet market because of Pitman’s prominence in wide format. Read more »