The GDPR Implementation is Here… Are You Prepared?

Will Morgan
 May 24, 2018

According to PYMNTS.com, e-Commerce related fraud attacks have risen by 30% in the past year. Each high-profile security breach, data leak, or hacking scandal has heightened consumer awareness about the vulnerability of their personal information, and this has placed businesses in a difficult position. On one hand, enterprises need as much consumer information as possible to deliver relevant, personalized communications that can enhance the overall customer experience and ultimately improve satisfaction. On the other hand, these same enterprises are also obligated to protect their customers’ privacy while remaining in compliance with an increasingly stringent and complex web of regulations that instituted and enforced by governments working to protect their citizens. Today’s businesses must strike a balance between harvesting consumer information while also keeping it safe, and this can be a substantial challenge.

The European Union’s General Data Protection Regulation (GDPR) goes into effect on Friday, May 25, threatening to make the balance that enterprises are struggling with even more precarious. The legislation is expected to influence the formation of data localization laws on a global basis, and it will likely have a major impact on where and how enterprises do business. GDPR, which replaces “Privacy Shield” in the European Union (itself a replacement for the “Safe Harbor” law), returns ownership of personal data (data that can be used to directly or indirectly identify an individual) back to the continent’s consumers and grants them sweeping control over its use. Any organization that gathers, archives, processes, or manages the personal information of one of the EU’s “data subjects” is now bound by this new regulation. Read more »

Xeikon: Inkjet, EP Both Strong, Get Equal Focus

Bob Leahey
 

Xeikon, a big presence at Labelexpo and many other tradeshows, is also one of the rare vendors that in effect hosts its own tradeshows, namely the Xeikon “Cafés” that occur yearly in Belgium and the U.S. The latest Xeikon Café occurred last week near the company’s North American headquarters in Itasca, IL and hosted over 200 guess and 30 exhibiting partners. Xeikon, the main focus, showed all its printers at the company’s nearby demonstration center and hosted a big conference program, with presentations by Xeikon managers, customers, and industry analysts.

Quick Impressions:

  • Xeikon, an electrophotographic (EP) pioneer, now is equally focused on inkjet
  • Xeikon inkjet at first will be for labels, but soon it will be for finishing and, next, for corrugated
  • Xeikon’s EP core had strong growth in the last twelve months, especially in label and packaging
  • Flint, maker of analog print supplies and Xeikon’s owner, is a helpful and ambitious partner

Xeikon’s recent inkjet history is fairly well known. In early 2017 this EP printer vendor surprised the market by announcing its plan to offer its first production-level UV inkjet label printer, the PX3000 (“Panther”). Then in November 2017, Xeikon announced that it was taking over service and support duties from EFI for the EFI Jetrion installed base, over 200 UV inkjet label webs, mainly in North America and Europe. PX3000 is just now having its first placements, but, all things considered, 2017 and 2018 have been years when Xeikon, an EP stalwart, jump started an industrial inkjet printer business.

Xeikon Panther PX3000

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The Smart Workplace, According to Konica Minolta

Deborah Hawkins
 

The traditional work environment is fundamentally transforming, and visions of the future Smart Workplace are emerging. Through the combination of the Internet, mobility, cloud, sensors, and the Internet of things, work can get done virtually anywhere people can communicate, collaborate, and transact.

To better segment and organize the “Smart Workplace,” Keypoint Intelligence has created a taxonomy of services related to our industry. This taxonomy helps define and categorize disparate technologies and services into a more concrete and comprehensive view of the Smart Workplace solutions and services. Read more »

Live from FESPA 2018: Steve Urmano’s Top 3 Picks

Ryan McAbee
 May 18, 2018

Live from FESPA 2018: Ron Gilboa on Mass Customization

Ryan McAbee
 May 17, 2018

Sharp’s Vision for the Smart Workplace

Deborah Hawkins
 

The traditional work environment is fundamentally transforming, and visions of the future Smart Workplace are emerging. Through the combination of the Internet, mobility, cloud, sensors, and the Internet of things, work can get done virtually anywhere people can communicate, collaborate, and transact.

To better segment and organize the “Smart Workplace,” Keypoint Intelligence has created a taxonomy of services related to our industry. This taxonomy helps define and categorize disparate technologies and services into a more concrete and comprehensive view of the Smart Workplace solutions and services.

Figure 1 : Smart Workplace Segments

 

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Making Efficient Workflows: 2018 Solimar User Conference

Pat McGrew
 May 13, 2018

San Diego is known for being a hub of invention, from inkjet development to dynamic software solutions. Solimar Systems is embedded in that innovation hub, with 27 years of providing solutions to companies with workflow challenges. Their 2018 User Conference in San Diego (May 8-10) brought together their top users to share their solutions, learn about new features and provide feedback to the Solimar technical team. I am a huge fan of user conferences for the networking opportunities they bring for both the solutions staff and the customers. Face to face is always the best way to gain trust among users and for users to develop all-important relationships.

This year’s event began with a Customer Advisory Council meeting that included a Keypoint Intelligence Keynote: Like Childred, Your Workflow Needs Attention! The council consists of 23 Solimar users who meet on a regular cadence to provide guidance. The goal of the keynote was to talk through the power of workflow automation in driving efficiency and profitability. We are advocates of workflow assessments, as are the team at Solimar Systems, so the presentation walked through a ten step review of workflow processes, with supporting data from the latest Keypoint Intelligence North American Software Investment Survey.

The most interesting takeaways from the Customer Advisory meetings was the diversity of issues faced by Print Service providers of all sizes, and the variety of approaches they take to move toward efficiency. We heard from companies that approach workflow with multiple solutions and some that approach with a single-threaded workflow approach, all using the Solimar products to add efficiency to their production processing.

The Solimar User Group encompasses the Advisory Council and an extended group of Solimar Users. The event included presentations from partners, including Konica Minolta, SCREEN, Ironsides Technology, Reality BLU, BCC Software, and RISO. Customer panels included deep dives into Operational Efficiencies, Differentiated Services, Compliance and Security, and Customer Experience, allowing customers to share their best practices.

Two keynotes touched on tangential workflow issues. The first was the Keypoint Intelligence presentation by Pat McGrew: The Workflow Revolution: Are You On Board? The goal was to provide guidance on how to approach workflow as a moonshot, moving toward the best level of optimization possible. The theme was that operational excellence requires an executive commitment and an open mind to allow change. The goal is Smart Print Manufacturing that embraces automation.

The second keynote came from Tim Cooper, Chief Enterprise Architect at Harland Clarke. If you have not heard a Tim Cooper presentation you have missed something special. Tim has decades of experience in workflows and is a deep thinker when it comes to optimization and breaking down barriers. His presentation was A Discussion on Workflow Facts that Can Lead to Wrong Conclusions. He walked through how looking at data in a vacuum can lead to the wrong architecture and implode operational efficiencies.

Tim shared how he arrived at his philosophy of workflow, and how using the Solimar solutions he was able to wrangle multiple, disparate workflows in to a single workflow, and reduce processing time from more than 3000 hours to under a couple of days. That drew gasps from PSPs in the room struggling with the same challenges.

The true value of user group meetings comes from the networking and sharing, as well as guidance that analysts can supply to provide guidance for decisions about the next investments and architecture changes need to be made. The Solimar team did an excellent job of tuning the mix of technical sessions focused on products and solutions with partner presentations and announcements, and customer panels.

Software Technology Highlights from the 2018 Pitney Bowes Software Analyst Summit

Ryan McAbee
 May 7, 2018

Last month, Pitney Bowes held a Software Technology Analyst Summit in San Diego, California. With 25 analysts in attendance from around the world, including senior executives from Pitney Bowes, the software team reviewed the company’s progress over the last year and offered insights into the short-term strategic directions of its software division. The event highlighted the launch of location-driven data services, user experience (UX) improvements to the location intelligence portfolio, expanded data and analytics features in the Spectrum Technology Platform, and a streamlining of the EngageOne communication platform. Pitney Bowes also showcased the upcoming introduction of its first fast and adaptable chatbot platform, EngageOne Converse.

Bob Guidotti and the Knowledge Fabric

Bob Guidotti, Pitney Bowes’ EVP and President of Software, brings his years of enterprise software experience to apply a disciplined growth strategy for the company. During his two-year tenure, Pitney Bowes’ software division has trimmed costs, streamlined its portfolio, slowed revenue declines, and shifted its investments to growth areas—primarily around digital—while also launching additional services and products within existing focus areas. Guidotti’s team is leveraging Pitney Bowes’ decades of intellectual property (IP) around location intelligence, layering other vetted third-party data sets, and packaging it as a service to enterprises with location-critical use cases. To deliver the message to the market, Jeff Winter (VP of Marketing and Communications) announced a new campaign focused around Pitney Bowes’ Knowledge Fabric. Simply put, the company’s software solutions can weave physical and digital points of information to derive insights for connecting people, places, and things. Read more »

Immersive Imaging at NAB 2018

Alan Bullock
 May 4, 2018

NAB 2018, the annual trade show of the National Association of Broadcasters, was held April 9-12 in Las Vegas. Show organizers were expecting more than 102,000 attendees and 1,700 exhibitors. A small section of the Las Vegas Convention Center’s North Hall was designated as the Immersive Storytelling Pavilion, where about twenty exhibitors were showing 360° and 180° cameras and related products. Camera vendors there included HumanEyes, Kodak PIXPRO, Insta360, YI Technology, Samsung, and Kandao. Here are a few highlights… Read more »

Printer Spotlight: Consortium Companies in Edison, NJ

Ryan McAbee
 May 1, 2018

At the crossroads of New Jersey, just off the bustling Turnpike and Parkway, lies the town of Edison. The town was named after one of the most iconic figures in American history – the prolific inventor, Thomas Edison. Over a century ago that Thomas Edison moved his research laboratory to the Menlo Park area. It was there that Edison would invent solutions that continue to impact our lives today from the phonograph to the electric light bulb.

Against this backdrop in history, the entrepreneurial and innovative spirit of Thomas Edison can be found today in the nearby Consortium Companies. The multi-generational, family owned print service provider offers a diverse range of products and services for clients in New Jersey, nearby New York City, and across the country. Whether customers need personalized mailers, oversized signage, fulfillment services, or marketing/novelty items, the group of Consortium Companies can deliver.

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