Dec 20, 2016
The fifth item in the Workflow Quiz is where the business of making money begins. Up to now we’ve looked at processes and tracking, but now it’s time to take a critical look at what happens when a customer wants to place an order and you want to accept that order. In a sense we’re coming back to the beginning now that you’ve named all of the steps in the workflow and have a good idea of the paths that jobs take through your shop.
Onboarding is the set of processes the start when a customer places an order and ends when the job is in the production workflow. It includes acquisition of the final job specifications, print files, associated data and resource files, job ticketing, logging the job into the accounting system, establishing proofing requirements, defining delivery requirements, and defining the payment methods.
How many ways can a customer place an order with you? Are customers required to have a sales person, or is it possible for anyone to place an order over the phone, via fax or email, or using a web-to-print or web-to-order process? How the orders are received and verified drives many of the next steps.
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Dec 15, 2016
Swiss Post Solutions (SPS) recently invited the analyst community to its Industry Analyst Symposium held in Vietnam on November 23-26. During this multi-day symposium, SPS’ senior management briefed analysts on the SPS business, its latest technology innovations, as well as on its Business Process Outsourcing (BPO) strategy. Analysts were also invited for site visits to both of its Vietnam offshore facilities in Ho Chi Minh City and Can Tho City. This blog post covers our takeaways from the event.
SPS Industry Analyst Symposium in Vietnam, Nov 23-26, 2016
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Dec 12, 2016
We were in Japan last month and as luck would have it we were there at the same time that Komori held an open house to showcase its newest digital print solutions. This international event took place at Komori’s facility in Tsukuba, Japan and drew hundreds of attendees from all over the Asia Pacific region. It provided the opportunity to showcase Komori’s Impremia IS29, a B2-format, sheet-fed, UV inkjet printer capable of speeds up to 3,000 simplex sheets per hour. Also on display were a six-unit, 18,000 sheet per hour, B1-format Komori Lithrone GX40RP H-UV offset press running UV inks and a Komori Apressia DC105 die cutter. Komori’s recently announced sales partnership with Highcon was clear to see through the demonstration of the Euclid II+ during the open house. Horizon, also a Komori partner, showed a saddle stitcher.
The theme running across all of the products shown was a demonstration of a hybrid workflow for test marketing a national campaign for a cosmetic product. Read more »
Dec 8, 2016
Silicon Valley-based virtual reality (VR) company FOVE, Inc. is set to brings its first headset to the developer market in January 2017. Simply called FOVE (or FOVE 0 for the developer kit), this will be the first computer VR head mounted display (HMD) to feature eye tracking software.
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Dec 6, 2016
For the last several years we have done a year-end round up of the cameras that were introduced. It’s always an interesting exercise to take a look back on what features and technologies vendors have chosen to feature in their products.
57 models were introduced between January and December of 2016. Although 57 models is a respectable number, it is a marked drop compared to the 72 models introduced in 2015 and significantly fewer than 2014 when 98 models hit the U.S. market. (Source: InfoTrends U.S. Camera Model Tracker**). Although there were fewer models released this year, there is no shortage of cameras for those looking to buy or upgrade.
We have broken out the introductions by popular features and functions, including Wi-Fi connectivity and mirrorless. Read more »