Category: Business Process Automation

Kyocera Document Solutions America Announces Alliance with DataBank for “Enhanced Total Data Solutions”

Barbara Richards
Sep 15, 2016

On September 14th, Kyocera Document Solutions America announced a business alliance with DataBank, North America’s leading end-to-end business process solutions provider to provide business process improvement services to their mutual customers.  According to Kyocera, this alliance represents a distinctively unique partnership between a business process solutions provider and a global document imaging company to offer their customers a new level of consultative expertise in simplifying complex workflows, managing mission-critical information, and optimizing business performance. Furthermore, Kyocera believes joining forces represents a significant leap forward in capabilities, and an exceptional opportunity for companies across North America.

Figure 1 – Kyocera & DataBank Strategic Alliance

Kyocera.Databank1

About DataBank

DataBank was founded in 1991 and is the single largest North America reseller of Hyland OnBase, a global (ECM) enterprise content management solutions platform.  DataBank has roughly 3,500+ customers and 604 OnBase customers with over 1 billion images produced annually.  Their products include Business process automation, ECM, SharePoint & Advanced Capture Solutions.

Alliance Advantage

This alliance will further accelerate Kyocera’s integration to OnBase with its custom-developed HyPas business application.  Furthermore, according to Kyocera, this alliance will deliver one of the most comprehensive end-to-end-business process improvement solutions available on the market today from any hardware manufacturer or ECM provider.  Kyocera’s strategy is to further expand their total document solutions portfolio utilizing their TASKalfa MFPs and ECOSYS printer hardware for optimal deployment along with their HyPAS customizable software and their ADIMO (Assess, Design, Implement, Manage, and Optimize) sales approach coupled with this latest strategic alliance with DataBank for a “Total Data Solutions” approach.

Figure 2 – Kyocera’s “Total Data Solutions” Sales Approach

KyoceraTotalDataSolutions

At present time, Kyocera will be focusing on their direct and enterprise accounts with the new DataBank alliance while their independent dealers are not excluded; there are several logistical issues that need to be finalized before they roll it out to their channel partners. Kyocera stated that their initial focus will be within North America with further expansion into Pan-America at a later date.

InfoTrends’ Opinion

ECM solutions are becoming increasingly important for organizations to manage, streamline, and access all types of content in this “big data” age.  InfoTrends believes more and more of the next key phases for equipment vendors is to incorporate Business Process Automation solutions into their strategies, especially as they relate to vertical markets or horizontal processes.  Kyocera’s latest strategic announcement with DataBank is another example of this expanding market trend and if executed effectively could lead to big gains for both partners.

Canon Launches Latest Version of Cloud Portal and uniFLOW Online

Anne Valaitis
Aug 8, 2016

Canon U.S.A., Inc., announced today Version 2.0 of its ADVANCE Cloud Portal for compatible imageRUNNER ADVANCE systems and the availability of uniFLOW Online, a multi-tenant, cloud-based print management solution. uniFLOW Online enables small and medium sized businesses a way to manage their print environment without the need for a local server. ADVANCE Cloud Portal V2.0 helps users directly scan, store and print documents to and from their cloud file services.

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HP Announces Software to Enhance Mobile Printing Experience

Allison Correia
Jun 2, 2016

 

hp logo

Following the spring hardware updates, today HP announced a range of solutions and enhancements to their mobile printing and print analytics solutions strategies for business. HP is addressing IT needs and end user expectations with these new solutions that attend to security challenges, cost containment, deployment issues, and device lifecycle management that IT struggles with, while also addressing end user wants such as flexibility and device diversity. Read more »

Xerox Announces Workflow Solutions Spanning a Variety of Vertical Areas

Anne Valaitis
May 19, 2016

Today Xerox announced a new set of workflow automation industry solutions in higher education, retail banking, and manufacturing; advancements in personal and office productivity capabilities; as well as ConnectKey innovations aimed at enhancing the managed print services (MPS) offering. Xerox also announced new revenue opportunities, tools, and operational processes for MPS channel partners.

On May 5th, Xerox held a call with industry analysts to discuss the new offerings prior to the official announcement. Mike Feldman (President of Large Enterprise Operations) highlighted the recent financial performance of the company’s document outsourcing business—which includes managed print services (including workflow automation) and centralized print services. Mike noted that in the first quarter, this business experienced one of its best quarters financially. The business, which generates approximately $3 billion in annual revenue, achieved 5.0% year-over-year growth on a constant currency basis. Half of this additional revenue occurred within the larger enterprise customer segment, while the other half stemmed from their indirect channel MPS business.

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Focus on Change and Opportunities at ITEX 2016

Barbara Richards and Brendan Morse
Mar 13, 2016

Waves of Change, Oceans of Opportunity
On March 7th through the 9th industry leaders, exhibitors and dealers gathered in sunny Ft. Lauderdale, Florida at the Broward County Convention Center for the ITEX 2016 National Conference and Expo. The show’s theme “Waves of Change, Oceans of Opportunity” was indicative of the expanded role of portfolio diversification and business operations transformation is playing within our industry. ITEX 2016 Pic

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Xerox Making MFPs Smarter with New Enhancements

Allison Correia
Mar 11, 2016

Xerox ConnectKey User Interface

Yesterday, March 10th, Xerox announced advancements to its Xerox ConnectKey technology to expand what multifunction printers (MFPs) can do in the workplace. The Xerox ConnectKey-enabled i-Series MFPs are equipped with ready-to-use apps, speed up paper-dependent business processes and make it easier for users to collaborate and work more effectively. The technology also gives Xerox and its partners opportunities to better understand customer business needs and uncover new recurring revenue streams. Read more »

Kodak Alaris Partners with Google to Build an IoT Strategy

Allison Correia
Jan 29, 2016

The Internet of Things (IoT) refers to the millions of smart devices that are connecting with each other, and we see it impacting and infiltrating the document solutions industry.  Last year, Google launched Brillo and Weave, the key parts of their new IoT platform, to enable easier device setup, phone-to-device-to-cloud communication, and user interaction from mobile devices and the web. Google is presenting Weave as “a solution for everyone:” OEMs, app developers, and end-users. With Weave, OEMs can build interoperable communications into their devices, build on Brillo, or add the Weave capability library to their existing OS.  App developers can use Weave to extend the reach of their iOS and Android apps by building one app to control multiple devices at home or work, and leveraging Google services such as voice actions. Read more »

Keeping things Simple with HP Digital Capture

Anne Valaitis
Dec 4, 2015

On December 3rd, HP Inc. announced new offerings designed to create a more efficient and streamlined capture environment. According to HP Inc., these new solutions will target deployment of digital capture in a variety of business environments in a simpler, more cost effective manner. In addition to the benefits and economics of a digital capture solution, HP also made an announcement of new scanners and MFPs with advanced features designed to tackle paper-centric workflows.
Data from the recent InfoTrends Multi-Client study entitled, The Future of Scanning, revealed that of the 500 respondents, 47% stated that shifting from paper processes to electronic was a business priority. Paper processes, often thought of as antiquated and cumbersome are being targeted as areas of transition and automation. Vendors and providers are seeking not only to identify inefficiencies in processes but apply convenient low cost solutions as well.

HP pursues the goal of delivering a full featured digital capture solution without the need of investing in a complex, broadly featured system. In addition to a lower cost of implementation, a rapid deployment of the solution is expected with the help of templated workflows to common process areas.  The HP Scan Configuration Service, when bundled with an installation of HP Embedded Capture, provides for a low touch workflow process initiation. Template-based scan flows are available for industries such as healthcare and financial services with more said to come. These templates can be used for common, repeatable tasks within these often demanding process areas with little or “light” configuration. The new service functionality is embedded without the need for an additional server or heavy infrastructure burden. HP has set the pricing at a one-time fee of $25 per device, when bundled with the purchase and installation of HP’s Embedded Capture.

In addition to the new JetAdvantage Solutions, HP announced three new ScanJet devices and an expansion of their A3 MFP portfolio. The ScanJet model Pro 2500f1 and 3500f1 are personal desktop flatbed scanners replacing aging models in this segment class. The ScanJet 4500fn1 is an entry level network connected scanner with features such as scan to mobile via wi-fi and wi-fi direct, HP JetAdvantage Capture App and paper handling using HP EveryPage technology suite. The Scanjet 4500fn1 is also replacing aging models in the segment class of devices.

Model Scanjet 4500fn1:


 

 

 

 

 

The HP MFP S965dn and HP MFP S975dn models are for light production printing environments and workflow onramp with support for HP Capture and Route. Each is 65 and 75 page per minute print speed respectively with a variety of finishing options available; fold, insert, trim, saddle stitch, as well as punching. The 10.1” touch screen offers a high resolution preview and retractable keyboard. Up to 150k pages monthly provide the highest print volumes in the HP MFP portfolio.
Model S900 Series:

 

 

 

 

 

 

 

 

 

An easy, low cost solution to digital capture, along with pre-built templates for common business process workflow automation is an attractive solution as businesses of varied sizes are working through activities related to conversion. InfoTrends believes businesses will continue to seek out ways to transition laborious processes to a more streamlined, automated approach. Offering solutions that can address this, in a low cost, uncomplicated way with paths to expand will serve as a successful strategy for vendors competing in our industry.

 

 

Xerox Announces Next Generation Workflow Automation Solutions and More

Allison Correia and Brendan Morse
Nov 17, 2015

On November 16th, Xerox announced two new workflow automation solutions for the insurance industry and HR departments, updated versions of two of their platforms (Digital Alternatives and DocuShare), and new components of their MPS strategy for the channel.

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Adobe Expands eSign Capabilities and Partnerships

Allison Correia
Oct 13, 2015

In April 2015, Adobe launched Adobe Document Cloud, their newest cloud offering, giving users the ability to manage documents at home, and in the office across devices. With this launch several upgrades were made to Acrobat DC, new Mobile Link and mobile apps were made available, and eSign Services (formerly Adobe EchoSign) were released packaged with every subscription of Acrobat DC.

Additional Features to Adobe Document Cloud Read more »

2016 InfoTrends, Inc.

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