Category: Thunderhead

Who’s Buying What: Acquisitions in the CCM Vendor Market

David Stabel and Pat McGrew
Sep 26, 2016

Over the last decade the vendors in the Customer Communication Management (CCM) market have been actively participating in mergers and acquisitions on a global scale. The recent acquisitions done by OpenText, Accell-KKR, and Kofax (a Lexmark company), however, have brought some major changes to the CCM vendor landscape. Among others, these players find that the CCM market is attractive, in part because of its global market size today of around $1B and growing at an estimated 10% (CAGR ’14-’19). New business in this market is driven by opportunities within enterprises who increasingly become digital including their communications.

CCM vendors

Key Acquiring & Acquired CCM Vendors 2010-Present

Read more »

2016 InfoTrends, Inc.

WordPress Appliance - Powered by TurnKey Linux