Category: Consumer

PDN PhotoPlus 2017 – Photo Fun in NYC

Carrie Sylvester
Nov 1, 2017

The annual PDN PhotoPlus Conference & Expo (PPE) was held October 26-28, 2017 at the Jacob Javits Convention Center in New York City.

PhotoPlus Expo (PPE) draws a sizeable crowd from the surrounding metropolitan area and has become one of the East Coast’s largest photography, filmmaking and digital imaging events. The show highlighted 250 exhibitors and was expected to draw nearly 20,000- attendees. Canon, Nikon and Sony once again were PPE show floor anchors, as they were the vendors closest to the main floor entrance, and occupied the largest exposition real estate. Although this is one of the biggest photography events on the East Coast, there were no new cameras introductions during the expo but that doesn’t mean there wasn’t a lot to do and see on the show floor. Read more »

Prepare for the Fourth Imaging Wave

Ed Lee
Sep 14, 2017

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Excerpt from Digital Imaging Reporter’s State of the Industry 2017

Analog film, the first wave of photography, lasted more than 150 years, with over 1.5 trillion photos captured worldwide during this timeframe. In the 1990s, digital cameras kicked off the second wave: digital photography. Smartphones were introduced in the late 2000s, marking the third wave: mobile imaging.

Always-connected smartphones and social networks have changed how people take and share photos and videos. Mobile imaging is led by companies with no background in photography, such as Apple, Samsung, Facebook, Instagram and Snap.

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Kyocera Hits the Accelerate Button with DataBank Acquisition

Jeff Hayes
Aug 4, 2017

Kyocera Hits the Accelerate Button with DataBank Acquisition

Synergies that go “Beyond the Document” 

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databank logo

KYOCERA announced they have acquired DataBank IMX, a nation-wide provider of distributed capture and business process automation services and enterprise content management (ECM) solutions.  Specific terms of the deal were not disclosed, but although KYOCERA Document Solutions Inc. acquired DataBank, operationally DataBank will report to KYOCERA Document Solutions America, Inc.  This deal is an important move by Kyocera, which typically has focused on organic growth initiatives, and has the potential to create significant new revenue streams and further strengthen their close relationships with independent office equipment dealers.  After meeting with Norihiko Ina, President of KYOCERA Document Solutions Inc., and Chuck Bauer, CEO of DataBank, I had the opportunity of learning first-hand of this latest industry acquisition.

Some Background:  Kyocera’s Total Document Solutions (TDS) Strategy

During their April 18, 2017 Business Technology Conference, the President and CEO of KYOCERA Document Solutions America, Yukio Ikeda, explained that Kyocera’s alliance with DataBank, announced on 9/13/16, was critical to the next phase in their Total Document Solutions (TDS) strategy. Mr. Ikeda described this next phase as TDS 2.0, offering Business Process Improvement, Business Process Outsourcing and IT Services as expanded Kyocera offerings. In his presentation, he went on to explain that all business processes, not just document-related ones could benefit from these additional services.  He announced that within FY18, their North American dealers would be able to “offer business process improvement services through Kyocera and DataBank’s team of BPI specialists.” This acquisition confirms that Kyocera has executed on this approach by fully incorporating the services provided by DataBank – now a wholly owned entity.

Why DataBank?

DataBank claims to be the single largest North American reseller of Hyland OnBase with over 800 ECM installations across the country. The company offers solutions built on a variety of leading document capture, enterprise content management, and business process automation tools.

Kyocera has been focusing on distributed capture and document management solutions for Hyland OnBase and Microsoft Sharepoint customers in document/workflow intensive industries including healthcare, education, and legal. DataBank enables Kyocera to accelerate and deepen its offerings in these areas, as well as provide additional direct sales and professional services capabilities. A quick thumbnail on DataBank:

  • Founded in 1991 with headquarters in King of Prussia, PA
  • Variety of solutions based on Hyland OnBase and Microsoft Sharepoint
  • Extensive professional services for re-designing complex document and data-intensive business processes and implementing and managing automated and outsourced solutions
  • Over 620 employees across 7 Imaging Centers and 6 sales offices in the U.S.
  • Approximately 65% of revenue from healthcare and public services accounts

Other DataBank technology partners include:

  • Hyland OnBase (DataBank is a platinum reseller in North America)
  • Microsoft Sharepoint
  • Anydoc, AvePoint, DocuSign, Hyperfish, K2 Nintex
  • Leading scanner & mailing system vendors

DataBank solutions also connect with a variety of MFPs from other vendors, and Kyocera has indicated that they will not disrupt the support offered to those customers, but will look to shift customers to Kyocera-based devices and solutions wherever possible.  Kyocera also believes they can more tightly integrate their devices with DataBank solutions as part of future product development.

Why Now?

Kyocera clearly sees solutions as integral to their business strategy and has been impressed with the DataBank management team and offerings. The company is focused on offering customers a new level of consultative expertise in simplifying complex workflows, managing mission-critical information, and optimizing business performance.  Kyocera has also been steadily building out their Total Document Solutions portfolio through internal development and industry partners, with nearly 50 software offerings focusing on distributed capture, data extraction, document management, device management, output management, and security.

Kyocera also has the financial resources to make a mid-sized acquisition, and has not been burdened with integrating previous acquisitions like some competing OEMs. The company has outperformed the industry recently with revenue up 104% over the previous year and has reported 8 consecutive years of growth.  With the steady economy, strong balance sheet, and a good partner in a strategic part of the market, Kyocera believes now is the time to make a move. 

Industry Impact

This acquisition doesn’t change the structure of the industry, but clearly indicates that Kyocera is committed for the long term. Keypoint Intelligence believe this move is important because it:

  • Signals Kyocera’s strategic direction further into the solutions business and enterprise accounts
  • Strengthens Kyocera’s position in important vertical markets (healthcare, government, legal)
  • Significantly expands Kyocera’s professional services capabilities
  • Creates a new services revenue stream around business process automation
  • Provides new opportunities (solutions) and capabilities (integration) for Kyocera dealers
  • Has long-term potential for Kyocera to expand within the U.S. and other regions

InfoTrends’ Opinion

Expansion and contraction has become common place in our industry, with Xerox and Lexmark recently divesting its solutions and service entities, and now with this acquisition by Kyocera – clearly vendors are trying to find ways to better serve the expanding needs of their customers for services that go beyond the document.  Acquisition is one way to accomplish this, and this recent course taken by Kyocera and DataBank, which began as a partnership a year ago, may have been a prudent one that could work to their mutual benefit.  During this past year, both companies have had a chance to familiarize themselves with their respective product and solution portfolios, as well as their corporate cultures. It is also likely that their sales channels have had a chance to work closely together, aligning resources and finding ways to combine forces to better serve their customers.  With this acquisition, it is anticipated that Kyocera will be able to continue on the path in offering expanded technologies and services to their customers, and realize phase 2.0 of their Total Document Solutions strategy.

Google Photos Gets More Intelligent

Alan Bullock
May 19, 2017

Google Photos IconOver the last few years, Google has launched a number of mobile products and services that included various degrees of intelligence. At the Google I/O tech-fest, which kicked off on May 17 in Mountain View, CA, the company signaled a significant shift toward intelligent products and services, many of which happen to be mobile. Included in the many announcements were three new features for Google Photos, the company’s photo storage and organization service that was launched two years ago. Read more »

HP Advances Office of the Future with Next Generation LaserJet Portfolio

Barbara Richards
May 17, 2017

On May 16th HP announced their next generation LaserJet Enterprise 600 Series with an emphasis on security and enhanced productivity. The new 600 series consists of 17 new multifunction models ranging from speeds of 50ppm to 75ppm letter size in color and B/W and are ideally suited for workgroups with 10-30 users. HP’s JetIntelligence cartridge technology is now available across the entire portfolio offering improvements in toner chemistry for added print quality protection. In addition, the new models will include the same user interface as their recently launched A3 LaserJets.  http://client.keypointintelligence.com/bliQ/InfoCenter/Document/Item/b275b875-af12-461a-b78b-adeb4737eac6

The new FutureSmart UI includes improved preview, customization, message center and new apps designed to streamline business processes while offering their customers a common UI across the entire fleet. The new models also offer their customers increased value over the previous generation with faster first page out and sleep time to larger toner capacity. In addition, HP announced these are the first A4 devices optimized on a contractual cost per page contract under limited distribution.

New HP Enterprise 600 Series  HPEnterpriseforBlog

According to HP, business transformation is aggressively changing the landscape for office workers. In fact, in a recent  study HP conducted they found 40% of companies are converting more than 1 process to paper-free each year and that 88% of companies are moving to the cloud to improve responsiveness to business needs. Business workers needs are shifting. They want to be able to access data from wherever they are, share real-time across many locations and be part of a collaborative experience.  All of  these create new security concerns for IT managers.

HP’s LaserJet Enterprise 600 series are embedded with the most advanced security features available in the marketplace. They offer three key technologies to thwart security attacks and self-heal:

  •  HP Sure Start Technology works behind the scene to help safeguard printing.
  • Whitelisting helps ensure only authentic, HP code is loaded into memory and if an anomaly is detected, the device reboots to a secure offline state sending a note to IT to reload the firmware.
  • Run-time intrusion detection helps protects devices they are operational and connected to the network.

The new 600 series is shipping now globally and available through both HP direct and qualified channel partners.

 InfoTrends Opinion

The new product launch continues HP’s commitment to security, a strategy they first announced with their Enterprise 500 series but have considerably improved on. While HP is the market leader in the laser printer space the company does not take this position for granted continuing to reinvest in the technology with increased value generation over generation.

According to a recent InfoTrends Multi-Client Security study, we found organizations impose strict security policies on the rest of their IT infrastructure, but often less than half enforce the same security policies on printer and MFP devices creating a vulnerable threat to cybercrime. Thankfully, this trend is changing in fact; the same study found security a top buying factor when procuring new devices.    HP continues to be at the forefront with regard to security with embedded features and add-on solutions to protect both their devices and the network further differentiating them in the marketplace.

Highlights of Adobe’s Marketing Summit 2017 in Las Vegas

Ashley Bilko
Apr 10, 2017

Recently at the Venetian in Las Vegas, Adobe employees, partners, customers, press and analysts gathered for the annual digital marketing conference, Adobe Summit 2017. With over 250 sessions this year, the event drew over 12,000 attendees—a 20% increase over last year’s participation—including more than 120 sponsors and 1,500+ partners.

Adobe Summit 2017 Welcome Banner

Adobe Summit 2017 Welcome Banner

The event took place over the course of three jam-packed days with a little something for everyone in attendance. Keynotes and break-out session topics ranged from cross-channel marketing, to customer experience, data-driven marketing, integrated marketing, mobile marketing, and programmatic advertising.

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Samsung Galaxy S8 & S8+ are (Finally) Here

Carrie Sylvester
Apr 3, 2017
Samsung Galaxy S8 & S8+

Samsung Galaxy S8 & S8+

At a time where some new smartphone introductions might go unnoticed, that is not the case when it came to the Samsung Galaxy S8 and S8+, the company’s first big product introduction since Samsung’s explosive Note 7 and washing machine problems not so long ago. The Galaxy S8 and S8+ have been highly anticipated and industry leaked for months. Some industry bloggers spoke of rumors that the next generation Galaxy smartphone would be introduced in February during Mobile World Congress and more public leaks that it might be the week to follow. After many false predictions Samsung finally officially unpacked the new flagships on March 29th. Read more »

Sprint Vector may have Solved VR’s Motion Problem

Colin McMahon
Mar 9, 2017

Sprint Vector, dubbed an adrenaline platformer, appears to have solved one of the issues that has been plaguing virtual reality (VR) experiences: movement. Until now, running in VR often produced disorientation and nausea. To combat this issue, many current experiences are designed with the user in a constant sitting position, or possessing limited means to “teleport” around an environment. Sprint Vector takes a different approach:

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ITI Uses VR to Re-invent Industrial Training

Colin McMahon
Feb 24, 2017

Industrial Training International (ITI), along with software developer Serious Labs, has created the virtual reality (VR) mobile crane simulator to re-invent industrial training. The companies are working on a hardware-based system that will be available in two versions, desktop and motion-base. Both configurations use an oculus rift headset, a laptop, and two anchored controllers (a total of four joysticks) to recreate the training experience. For example, it can be used to recreate the operation of a massive construction crane.

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Augmented Reality Takes Center Stage @ARinAction

Ed Lee
Jan 25, 2017
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Conference organizer John Werner and Bob Metcalfe on stage

On January 17 and 18, the inaugural AR in Action conference was held at MIT Media Labs in Cambridge MA. It brought together a wide range of speakers as well as some heavy-hitters in the technical industry to discuss their thoughts on augmented reality (AR) and how it is going to change our lives in the near future. They included Bob Metcalfe, co-inventor of Ethernet, Alan Kay, a pioneer in object oriented programming and the graphical user interface, and Steve Mann, considered the father of wearable computing. The conference included 32 panel discussions (with 127 panelists), 28 stage demos, 42 floor demos, and 2 stage performances.

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