Category: Consumer

Evolving Photographer Types Portend the Future of Camera Ownership

Ed Lee
Mar 21, 2018

InfoTrends conducts annual consumer surveys to track changes in digital photography behaviors. Over time, we have observed a number of important trends including the evolution of the type of photographer that digital camera owners consider themselves to be, from those who rarely take photos to casual/snapshooters, memory keepers, hobbyists and advanced hobbyists.

The type of photographer that consumers assign to themselves depends on their state of mind and their stage of life. Camera owners with a strong interest in photography tend to fall into the hobbyist or advanced hobbyist segments. Parents with children might fall into the memory keeper and hobbyist segments. Teenagers tend to see themselves as casual photographers or someone who rarely takes photos.

Since the introduction of smartphones, we have seen significant shifts in the mix of photographer types among camera owners. Between 2010 and 2017, there was a dramatic decline in the percentage of camera owners who consider themselves casual photographers. InfoTrends believes that these casual photographers have migrated from using a digital camera to a smartphone. Likewise, people who rarely take photos have likely switched over to smartphones, and perhaps have even retired their digital cameras. In 2013, mobile phones surpassed digital cameras as the camera used most often and the gap continues to widen each year.

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Moms Provide Insight Into Print’s Advantages

Christine Dunne
Feb 22, 2018

My local online moms group recently got into a discussion about whether paper or digital invitations are preferable for kids’ party invites. While they were discussing consumer printing (and in many instances production printing for consumers), it got me thinking about how many of their comments are also relevant to the world of business printing.

First, let me show you the main points addressed by these moms. In summary, they cited the following advantages of printed versus digital invitations.

Advantages of printed vs. digital invitations cited by local moms

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Video Services Offer Opportunities for Professional Photographers

Ed Lee
Feb 2, 2018

Pro photographers are always looking for ways to grow their businesses. Those who offer video services to their clients are able to add on fees and tap into new revenue sources. InfoTrends believes that offering video services is something more pros should explore. It used to be that shooting videos required a dedicated video camera, but it is quite easy now for pros to record video using interchangeable lens cameras (DSLR or mirrorless) since virtually all new models include video recording as a feature.

In InfoTrends’ Professional Photography and Videography studies, we have discovered a number of things about pro photographers and their relationship with video through the years. In 2010, only 16% of pros said that they offered to shoot video for clients. In subsequent studies, we saw this rate grow steadily, but it has leveled off to around 28% over the last few years. Nevertheless, it is encouraging to see that about 16% of pros who do not currently offer video services are planning to add them in the next 12 months. Read more »

Fujifilm Acquires Control of Xerox

Jeff Hayes
Jan 31, 2018

The grapevine has been ripe the past weeks, but now the news is finally out. Fujifilm has entered into a definitive agreement to purchase the majority holding of Xerox Corporation and will merge Fuji Xerox with Xerox.

The two companies said that Fuji Xerox, a joint venture between Fujifilm and Xerox formed in 1962, will use bank debt to buy back Fujifilm’s 75% stake for around $6.1 billion. Fujifilm will use those proceeds to purchase 50.1% of new Xerox shares. Plans are to complete the deal around July-August of this year.

The new entity, to be called Fuji Xerox, will become a subsidiary of Fujifilm, with dual headquarters in the United States and Japan. It will keep Xerox’s listing on the New York Stock Exchange and will be led by Xerox CEO Jeff Jacobson and Fujifilm Chairman Shigetaka Komori.

Why Now?

Xerox has struggled to grow its document technology and related business over the last four years with 2017 revenue ($10.3B) down 19% compared with 2014 ($12.7B). Spurred by activist shareholder Carl Icahn, who owns approximately 9.7% of Xerox shares, Xerox spun off its business process outsourcing business in 2016 to focus on its core. Mr. Icahn has been vocal recently about seeking significant changes to Xerox’ board of directors, senior management, and the Fuji Xerox joint venture with an eye on a potential sale of Xerox in the future.

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Get your instant photography back on with the Kodak Printomatic Instant Print Camera

Carrie Sylvester
Jan 17, 2018

Remember the days of using an instant camera to take pictures of your family or friends and excitedly waiting for the picture to “develop” in front of your eyes? It was cool, right? Well there are some companies out there trying to make instant photography cool again. Enter Eastman Kodak and its licensee C+A Global, who introduced the Printomatic, a point and shoot camera with built-in printer, in September 2017. Read more »

A Snapshot of the Photo Card Market from a Door

David Haueter
Jan 10, 2018

Most of us get photo cards around the Holiday’s but not many of us save them. My girlfriend is an exception, as she has the interesting practice of keeping all the cards she receives over the Holidays on the door to her garage for the rest of the year. It’s a nice tradition; because it spruces up an otherwise dull door and lets you see pictures and memories from your friends and family all year long. To me, it also provides a touchstone for how the photo card market is doing. Although one person is not a solid benchmark, my girlfriend’s door serves as a good reflection on what I believe is happening in the overall market for photo cards.

Of the 32 total cards on her door, 16 included a personal photo and 16 were off-the-shelf greeting cards (mostly Hallmark). All 16 of the photo cards were flat, with not a single folded card to be found in the bunch. There was only one 4” x 8” photo card out of the 16, as her friends have moved predominantly to larger format cards, and several of those larger format cards were printed on heavier stock paper. The majority of the photo cards she received were ordered from Shutterfly.

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2017 Camera Wrap-Up – Where Have all the Cameras Gone…

Carrie Sylvester
Dec 22, 2017

Where have all the cameras gone….

For the past several years we have done a year-end round up of the cameras that were introduced. It’s always an interesting exercise to look at what features and technologies camera vendors have chosen to feature in their products.

This year, the list of features was long but the number of camera models was not. You may think – is it just me or were there not as many new cameras introduced? Well you’d be right to think there were fewer cameras coming to the U.S. market. There were 33 new camera models that came to market in the U.S. since January 1, 2017 – 24 fewer than in 2016. In 2016 the US market saw 57 models introduced, 72 models in 2015 and 98 models in 2014. (Source: Keypoint Intelligence – InfoTrends U.S. Camera Model Tracker**).

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PDN PhotoPlus 2017 – Photo Fun in NYC

Carrie Sylvester
Nov 1, 2017

The annual PDN PhotoPlus Conference & Expo (PPE) was held October 26-28, 2017 at the Jacob Javits Convention Center in New York City.

PhotoPlus Expo (PPE) draws a sizeable crowd from the surrounding metropolitan area and has become one of the East Coast’s largest photography, filmmaking and digital imaging events. The show highlighted 250 exhibitors and was expected to draw nearly 20,000- attendees. Canon, Nikon and Sony once again were PPE show floor anchors, as they were the vendors closest to the main floor entrance, and occupied the largest exposition real estate. Although this is one of the biggest photography events on the East Coast, there were no new cameras introductions during the expo but that doesn’t mean there wasn’t a lot to do and see on the show floor. Read more »

Prepare for the Fourth Imaging Wave

Ed Lee
Sep 14, 2017


Excerpt from Digital Imaging Reporter’s State of the Industry 2017

Analog film, the first wave of photography, lasted more than 150 years, with over 1.5 trillion photos captured worldwide during this timeframe. In the 1990s, digital cameras kicked off the second wave: digital photography. Smartphones were introduced in the late 2000s, marking the third wave: mobile imaging.

Always-connected smartphones and social networks have changed how people take and share photos and videos. Mobile imaging is led by companies with no background in photography, such as Apple, Samsung, Facebook, Instagram and Snap.

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Kyocera Hits the Accelerate Button with DataBank Acquisition

Jeff Hayes
Aug 4, 2017

Kyocera Hits the Accelerate Button with DataBank Acquisition

Synergies that go “Beyond the Document” 

 kyo logo
databank logo

KYOCERA announced they have acquired DataBank IMX, a nation-wide provider of distributed capture and business process automation services and enterprise content management (ECM) solutions.  Specific terms of the deal were not disclosed, but although KYOCERA Document Solutions Inc. acquired DataBank, operationally DataBank will report to KYOCERA Document Solutions America, Inc.  This deal is an important move by Kyocera, which typically has focused on organic growth initiatives, and has the potential to create significant new revenue streams and further strengthen their close relationships with independent office equipment dealers.  After meeting with Norihiko Ina, President of KYOCERA Document Solutions Inc., and Chuck Bauer, CEO of DataBank, I had the opportunity of learning first-hand of this latest industry acquisition.

Some Background:  Kyocera’s Total Document Solutions (TDS) Strategy

During their April 18, 2017 Business Technology Conference, the President and CEO of KYOCERA Document Solutions America, Yukio Ikeda, explained that Kyocera’s alliance with DataBank, announced on 9/13/16, was critical to the next phase in their Total Document Solutions (TDS) strategy. Mr. Ikeda described this next phase as TDS 2.0, offering Business Process Improvement, Business Process Outsourcing and IT Services as expanded Kyocera offerings. In his presentation, he went on to explain that all business processes, not just document-related ones could benefit from these additional services.  He announced that within FY18, their North American dealers would be able to “offer business process improvement services through Kyocera and DataBank’s team of BPI specialists.” This acquisition confirms that Kyocera has executed on this approach by fully incorporating the services provided by DataBank – now a wholly owned entity.

Why DataBank?

DataBank claims to be the single largest North American reseller of Hyland OnBase with over 800 ECM installations across the country. The company offers solutions built on a variety of leading document capture, enterprise content management, and business process automation tools.

Kyocera has been focusing on distributed capture and document management solutions for Hyland OnBase and Microsoft Sharepoint customers in document/workflow intensive industries including healthcare, education, and legal. DataBank enables Kyocera to accelerate and deepen its offerings in these areas, as well as provide additional direct sales and professional services capabilities. A quick thumbnail on DataBank:

  • Founded in 1991 with headquarters in King of Prussia, PA
  • Variety of solutions based on Hyland OnBase and Microsoft Sharepoint
  • Extensive professional services for re-designing complex document and data-intensive business processes and implementing and managing automated and outsourced solutions
  • Over 620 employees across 7 Imaging Centers and 6 sales offices in the U.S.
  • Approximately 65% of revenue from healthcare and public services accounts

Other DataBank technology partners include:

  • Hyland OnBase (DataBank is a platinum reseller in North America)
  • Microsoft Sharepoint
  • Anydoc, AvePoint, DocuSign, Hyperfish, K2 Nintex
  • Leading scanner & mailing system vendors

DataBank solutions also connect with a variety of MFPs from other vendors, and Kyocera has indicated that they will not disrupt the support offered to those customers, but will look to shift customers to Kyocera-based devices and solutions wherever possible.  Kyocera also believes they can more tightly integrate their devices with DataBank solutions as part of future product development.

Why Now?

Kyocera clearly sees solutions as integral to their business strategy and has been impressed with the DataBank management team and offerings. The company is focused on offering customers a new level of consultative expertise in simplifying complex workflows, managing mission-critical information, and optimizing business performance.  Kyocera has also been steadily building out their Total Document Solutions portfolio through internal development and industry partners, with nearly 50 software offerings focusing on distributed capture, data extraction, document management, device management, output management, and security.

Kyocera also has the financial resources to make a mid-sized acquisition, and has not been burdened with integrating previous acquisitions like some competing OEMs. The company has outperformed the industry recently with revenue up 104% over the previous year and has reported 8 consecutive years of growth.  With the steady economy, strong balance sheet, and a good partner in a strategic part of the market, Kyocera believes now is the time to make a move. 

Industry Impact

This acquisition doesn’t change the structure of the industry, but clearly indicates that Kyocera is committed for the long term. Keypoint Intelligence believe this move is important because it:

  • Signals Kyocera’s strategic direction further into the solutions business and enterprise accounts
  • Strengthens Kyocera’s position in important vertical markets (healthcare, government, legal)
  • Significantly expands Kyocera’s professional services capabilities
  • Creates a new services revenue stream around business process automation
  • Provides new opportunities (solutions) and capabilities (integration) for Kyocera dealers
  • Has long-term potential for Kyocera to expand within the U.S. and other regions

InfoTrends’ Opinion

Expansion and contraction has become common place in our industry, with Xerox and Lexmark recently divesting its solutions and service entities, and now with this acquisition by Kyocera – clearly vendors are trying to find ways to better serve the expanding needs of their customers for services that go beyond the document.  Acquisition is one way to accomplish this, and this recent course taken by Kyocera and DataBank, which began as a partnership a year ago, may have been a prudent one that could work to their mutual benefit.  During this past year, both companies have had a chance to familiarize themselves with their respective product and solution portfolios, as well as their corporate cultures. It is also likely that their sales channels have had a chance to work closely together, aligning resources and finding ways to combine forces to better serve their customers.  With this acquisition, it is anticipated that Kyocera will be able to continue on the path in offering expanded technologies and services to their customers, and realize phase 2.0 of their Total Document Solutions strategy.

2016 InfoTrends, Inc.

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