Category: Office

InfoTrends Reports on Key Findings from the Future of Office Printing Survey Results

Barbara Richards
Oct 13, 2016

InfoTrends is pleased to announce the availability of key findings from the recently conducted “The Future of Office Printing” primary research study. The web-based survey consisted of 750 general office workers from the United States, Brazil, United Kingdom, and Spain and investigated the market for persistent print in the office.

For most office workers, print is an important tool in their general working lives. To provide an understanding of the key market trends in office printing, InfoTrends’ analysts John Shane, Andrew Carroll, Deborah Hawkins, Barbara Richards, and Christine Dunne will share insights on a few of the survey topics covered in this study during two webinar presentations on November 3, 2016 at 10:00AM and 2:00PM EDT. Together, they will discuss optional versus required printing, printing trends by age, regional printing preferences, persistent print and digital transformation.

The webinar will address some of the key survey findings which include:

  • Required printing is fairly consistently 60% of people’s print volume regardless of age and company size, and 40% of print is optional
  • Young workers (18-29 years old) do not show the dramatic decline in printing that is often associated with this age group
  • Traditional office environments (i.e., headquarters, branch offices) are still generating highest print volumes
  • Two-thirds of respondents said their company has taken steps to remove, simplify, or automate document-related business processes
  • On average survey respondents spend 36 minutes retrieving digital documents versus 20 minutes for paper documents
  • Almost 40% of respondents say less than one-quarter of their business content remains on paper

The Future of Office Printing study is a first step toward better understanding the future of work printing and its implications for industry players.  If you are interested in the attending the upcoming webinar please click on the links below.

Thursday November 3rd

10:00am – 11:00am (EST)

https://attendee.gotowebinar.com/register/4810027298759684098

2:00pm – 3:00pm (EST)

https://attendee.gotowebinar.com/register/4690555464797186050

 

HP Inc. Unleashes Next Generation A3 MFPs to Disrupt $55B Copier Market

Barbara Richards and Marlene Orr
Sep 28, 2016

On September 12th in conjunction with HP Inc.’s announced acquisition of Samsung Electronics Co., Ltd.’s Printer Business the company also announced an extensive line of A3 Laser and PageWide MFPs and services aimed at disrupting the $55B copier market. According to HP,  As part of its strategy to reinvent business printing these new products enable their partners to sell and service more cost effectively while delivering customers affordable color, reliable performance and industry-leading security.

The new portfolios of MFPs include three PageWide and 13 LaserJet platforms available in 54 different sku numbers with a variety of finishing options, including an in-cave stapler stacker, hole-punch and high capacity staple/booklet maker.

Figure 1: New HP A3 MFP Portfolio

NewHPProductLineup

HP PageWide Enterprise and Pro

According to HP, the new PageWide Enterprise and Pro series will offer best in class print speeds and lower energy consumptions than similar priced lasers in their class such as:

  • A 55% reduction in carbon footprint of printing
  • Utilize 73% less energy usage than laser printers
  • Generate up to 95% less supplies and packaging waste than comparable lasers

The new HP PageWide products are designed for A3 output and will range in print speeds from 40ppm up to 60ppm. Some of the new features include correct order face down output, easy to replace supplies and built in servicing and diagnostic system as well as the new finishing accessories listed above. Product availability for the PageWide Pro is scheduled for spring 2017 while the HP PageWide Enteprise devices will be available fall 2017.

Figure 2: New HP PageWide A3 MFP

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HP LaserJet A3 MFPs

The new LaserJet A3 MFPs will be available in both color and monochrome with printing speeds ranging from 25ppm to 60ppm. In addition, HP states the new LaserJet’s will have some of the longest life components and fastest repair times among A3 laser devices in the industry, thanks to fewer parts and field replaceable units (single components that allow for a quick change at a customer site, rather than replacing multiple individual parts, as is the norm for traditional A3 models). Availability is scheduled for fall 2017.

Figure 3: New HP LaserJet A3 MFP 

HPLJA3MFPic

Smart Devices & Security

In addition to the A3 MFP announcements, HP also highlighted their Smart Device Services; a set of cloud tools and device-based sensing capabilities designed to integrate with third party device monitoring and service management tools. The Smart Devices Services (SDS) are compatible with any HP printer and MFPs which include FutureSmart firmware introduced in 2012 and later. HP believes SDS will enhance service efficiency for their partners’ fleet and improve up-times by providing predictive service alerts to dealers, allowing them to know the current issue, as well as those that may arise soon, before deploying service personnel, thus reducing the incidence of repeat visits. The new services will be available to qualified HP channel partners as no additional cost for all contractual devices using HP original supplies.

Read more »

Kyocera Document Solutions America Announces Alliance with DataBank for “Enhanced Total Data Solutions”

Barbara Richards
Sep 15, 2016

On September 14th, Kyocera Document Solutions America announced a business alliance with DataBank, North America’s leading end-to-end business process solutions provider to provide business process improvement services to their mutual customers.  According to Kyocera, this alliance represents a distinctively unique partnership between a business process solutions provider and a global document imaging company to offer their customers a new level of consultative expertise in simplifying complex workflows, managing mission-critical information, and optimizing business performance. Furthermore, Kyocera believes joining forces represents a significant leap forward in capabilities, and an exceptional opportunity for companies across North America.

Figure 1 – Kyocera & DataBank Strategic Alliance

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About DataBank

DataBank was founded in 1991 and is the single largest North America reseller of Hyland OnBase, a global (ECM) enterprise content management solutions platform.  DataBank has roughly 3,500+ customers and 604 OnBase customers with over 1 billion images produced annually.  Their products include Business process automation, ECM, SharePoint & Advanced Capture Solutions.

Alliance Advantage

This alliance will further accelerate Kyocera’s integration to OnBase with its custom-developed HyPas business application.  Furthermore, according to Kyocera, this alliance will deliver one of the most comprehensive end-to-end-business process improvement solutions available on the market today from any hardware manufacturer or ECM provider.  Kyocera’s strategy is to further expand their total document solutions portfolio utilizing their TASKalfa MFPs and ECOSYS printer hardware for optimal deployment along with their HyPAS customizable software and their ADIMO (Assess, Design, Implement, Manage, and Optimize) sales approach coupled with this latest strategic alliance with DataBank for a “Total Data Solutions” approach.

Figure 2 – Kyocera’s “Total Data Solutions” Sales Approach

KyoceraTotalDataSolutions

At present time, Kyocera will be focusing on their direct and enterprise accounts with the new DataBank alliance while their independent dealers are not excluded; there are several logistical issues that need to be finalized before they roll it out to their channel partners. Kyocera stated that their initial focus will be within North America with further expansion into Pan-America at a later date.

InfoTrends’ Opinion

ECM solutions are becoming increasingly important for organizations to manage, streamline, and access all types of content in this “big data” age.  InfoTrends believes more and more of the next key phases for equipment vendors is to incorporate Business Process Automation solutions into their strategies, especially as they relate to vertical markets or horizontal processes.  Kyocera’s latest strategic announcement with DataBank is another example of this expanding market trend and if executed effectively could lead to big gains for both partners.

HP Inc. to buy Samsung Electronics’ Printer Business

Anne Valaitis
Sep 12, 2016

SamsungHP

 

 

 

 

 

HP Inc. announced today they are set to buy Samsung’s printer business for a reported $1.05 billion. HP Inc. went public with a number of announcements today during their Global Partner Conference in Boston, Ma continuing for the next few days. As part of the Samsung announcement, HP is set to gain about 6,000 Samsung employees once the deal is finalized. HP sets its expectation to close within 12 months (according to Enrique Lores HP, president of imaging and printing). Of the 6,000 employees, approximately 2,000 are research and development engineers, 1,000 are sales and support staff and the remaining are in service and manufacturing, Lores said. As of this writing, Samsung has not shared the revenue that had been generated from their printing business.

Read more »

Canon Launches Latest Version of Cloud Portal and uniFLOW Online

Anne Valaitis
Aug 8, 2016

Canon U.S.A., Inc., announced today Version 2.0 of its ADVANCE Cloud Portal for compatible imageRUNNER ADVANCE systems and the availability of uniFLOW Online, a multi-tenant, cloud-based print management solution. uniFLOW Online enables small and medium sized businesses a way to manage their print environment without the need for a local server. ADVANCE Cloud Portal V2.0 helps users directly scan, store and print documents to and from their cloud file services.

Read more »

Epson Highlights Latest Innovations at NYC Summer Showcase 2016

Barbara Richards

On August 2-4th, Epson showcased their latest innovations in creativity and design, photography and graphics, business productivity, mobile printing, big-screen home entertainment and wearable technology.  The three day event was held in New York City and highlighted new products within their business, gallery and industry and home lifestyle sectors.

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New Wide-Format EcoTank All-in-One Printers

During the event Epson announced two new models based on their revolutionary EcoTank technology, the all new WorkForce ET-16500 wide-format and the Expression ET-3600 All-in-One Printers. The new printers deliver cartridge-free printing with easy to fill supersized ink tanks and up to two years of ink in the box. InfoTrends wrote extensively about the new EcoTank engines when they first were introduced http://www.infotrends.com/content/CDP/CDPNA/Insight/2015/08/15inNEE0820.pdf

The Workforce ET-16500 is the first PrecisionCore® engine to offer wide format in the SuperTank category with in-box ink yields of up to 10,500 black and 11,000 color pages. According to Epson, it can print up to 13 x 19 paper size and copy and scan up to 11 x 17. Plus, the new wide-format printer has a 500 sheet paper capacity and a specialty paper feed tray. In addition to the new paper  handling features, the unit ships with a 4.3” user-friendly color touchscreen. Similar to the previous models both engines are equipped with built-in, easy-to-use wireless and Wi-Fi Direct capabilities so users can print directly from tablets and smartphones across a range of operating systems, as well as through Epson Connect™ solutions (Epson’s cloud print and scan service).

Epson WorkForce ET-16500

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Market Positioning

According to Nils Madden, marketing director, Desktop Imaging and Printing at Epson, “The all new ET-16500 and ET-3600 not only expand the Epson portfolio of Supertank printers, but serve as proof points for the success of this category in the North American printer market, underscoring Epson’s commitment to delivering printing solutions that meet a range of customer needs.” Epson believes the EcoTank line solves one of the biggest pain points with customers which are running out of ink. Compared with traditional inkjet devices, the EcoTank printers are equivalent to about 50 ink cartridge sets or up to 11,000pgs.  Furthermore, the real cost savings is within the total cost of ownership. While consumers have to purchase more upfront than comparable inkjet printers in their class, the price of consumables over time more than outweighs the upfront costs.

Epson has maintained that these products have been well received in emerging markets with significant market share gains. These products have also had success in North America. According to InfoTrends 2015 Placements & Market Share Forecast, Epson’s business inkjet shipments grew 7.9% year-over-year and held the number 2 market share position overall within this segment.

Read more »

Reinventing HP Inc.: The 2016 Industry Analyst Summit

Jim Hamilton, Jeff Hayes and Deborah Hawkins
Jul 1, 2016

Last week HP Inc. brought a sizeable group of industry analysts to Boston for the first time since splitting from Hewlett Packard Enterprise. The goal was to discuss its priorities and outline how it intends to grow. The company’s bold vision and mission statements set the tone for the details that followed:

  • Vision: Create technology that makes life better for everyone everywhere
  • Mission: Engineer experiences that amaze

HP Strategy

Dion Weisler kicked off the event by outlining the company’s strategy and describing four major trends that impact the company’s decisions: Read more »

Epson Acquires Robustelli to Secure its Position in the Production Digital Textile Printing Market

James Hanlon and Ron Gilboa
Jun 27, 2016

Epson Group and Epson Italia S.p.A. announced that they agreed with the Robustelli family to acquire 100% of the capital of Fratelli Robustelli S.r.l. (“Robustelli”). This agreement aims to help Epson and Robustelli gain share in the fast-growing digital textile printing market.

Robustelli was one of the early innovators that used Epson’s printhead technology to develop the Monna Lisa product line. These products are considered the standard for high-quality digital textile printing. Located in Como, Italy, Robustelli had 25 employees and an annual turnover of over €12 million in 2015. The company’s heritage is in the textile machinery industry, developing, manufacturing, and selling Monna Lisa inkjet textile printers. Epson will deploy its worldwide sales and service network to sell Robustelli’s high-end printing systems in more countries and regions around the world, expanding its current footprint and reaching emerging digital markets.

Read more »

HP Announces Software to Enhance Mobile Printing Experience

Allison Correia
Jun 2, 2016

 

hp logo

Following the spring hardware updates, today HP announced a range of solutions and enhancements to their mobile printing and print analytics solutions strategies for business. HP is addressing IT needs and end user expectations with these new solutions that attend to security challenges, cost containment, deployment issues, and device lifecycle management that IT struggles with, while also addressing end user wants such as flexibility and device diversity. Read more »

InfoTrends Forecasts Growth in A4 Color MFPs & Business Inkjet Shipments through 2020

Barbara Richards and Deborah Hawkins

 InfoTrends forecasts continued growth of A4 color MFPs and high-end business inkjet placements through the 2020 forecast period in both North America and Western Europe regions. While the overall markets are mature, InfoTrends believes there are pockets of growth opportunity specifically within the A4 Color MF 45+ppm segments and Business Inkjet specifically page-wide technology moving forward.

The market will continue to shift from SF laser printers to multifunctional products and from monochrome to color engines. In 2015, SF printers represented 51% of all Laser unit shipments in North America, by 2020, InfoTrends forecasts SF printers will account for only 46% of total unit shipments. In Western Europe, SF Printers accounted for 51% of all laser placements in 2015 and is forecast to decline to 46% in 2020.

In North America Color Laser A4 MF placements in the 45-69ppm segment are forecasted to grow at a 16.6% CAGR (compound annual growth rate) while in Western Europe the growth rate is expected to be 4.1%.

Figure 1 : North America Color Office Laser 45-69ppm Forecast (2015-2020)

 45-69ppmForecastslideforBlog

 Business Ink Poised for Market Growth

Business Inkjet devices continue to boost the market for inkjet devices. Whilst consumer inkjet offers the highest unit placements, these have been declining year-over-year for a considerable time. There has been a shift, even by consumers, into the lower business serial inkjet segments thanks to higher value features such as WiFi, additional paper handling and high yield cartridges. InfoTrends forecasts steady growth within the high-end Business Inkjet segments (Segments 3 & 4), in both North America and Western Europe where opportunity exists for new technologies such as page-wide inkjet to offer alternatives to laser-based devices in terms of speed, acquisition and ink costs especially within the sub 20ppm laser segments. The most recent forecast shows an expected long term decline in placements of laser-based devices and an increase for business inkjet into incremental locations within these segments.

Figure 2: Placements of Business Inkjet vs. Laser in Western Europe

BusInkvsLaserWE

For a more in-depth view of the current forecasts for North America and/or Western Europe by placements, average street price and hardware revenue, broken out by speed segment, colour vs mono, SF vs MF and by country please visit our website at www.infotrends.com

 

2016 InfoTrends, Inc.

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