Sep 15, 2016
On September 14th, Kyocera Document Solutions America announced a business alliance with DataBank, North America’s leading end-to-end business process solutions provider to provide business process improvement services to their mutual customers. According to Kyocera, this alliance represents a distinctively unique partnership between a business process solutions provider and a global document imaging company to offer their customers a new level of consultative expertise in simplifying complex workflows, managing mission-critical information, and optimizing business performance. Furthermore, Kyocera believes joining forces represents a significant leap forward in capabilities, and an exceptional opportunity for companies across North America.
DataBank was founded in 1991 and is the single largest North America reseller of Hyland OnBase, a global (ECM) enterprise content management solutions platform. DataBank has roughly 3,500+ customers and 604 OnBase customers with over 1 billion images produced annually. Their products include Business process automation, ECM, SharePoint & Advanced Capture Solutions.
This alliance will further accelerate Kyocera’s integration to OnBase with its custom-developed HyPas business application. Furthermore, according to Kyocera, this alliance will deliver one of the most comprehensive end-to-end-business process improvement solutions available on the market today from any hardware manufacturer or ECM provider. Kyocera’s strategy is to further expand their total document solutions portfolio utilizing their TASKalfa MFPs and ECOSYS printer hardware for optimal deployment along with their HyPAS customizable software and their ADIMO (Assess, Design, Implement, Manage, and Optimize) sales approach coupled with this latest strategic alliance with DataBank for a “Total Data Solutions” approach.
Figure 2 – Kyocera’s “Total Data Solutions” Sales Approach
At present time, Kyocera will be focusing on their direct and enterprise accounts with the new DataBank alliance while their independent dealers are not excluded; there are several logistical issues that need to be finalized before they roll it out to their channel partners. Kyocera stated that their initial focus will be within North America with further expansion into Pan-America at a later date.
ECM solutions are becoming increasingly important for organizations to manage, streamline, and access all types of content in this “big data” age. InfoTrends believes more and more of the next key phases for equipment vendors is to incorporate Business Process Automation solutions into their strategies, especially as they relate to vertical markets or horizontal processes. Kyocera’s latest strategic announcement with DataBank is another example of this expanding market trend and if executed effectively could lead to big gains for both partners.
Sep 12, 2016
HP Inc. announced today they are set to buy Samsung’s printer business for a reported $1.05 billion. HP Inc. went public with a number of announcements today during their Global Partner Conference in Boston, Ma continuing for the next few days. As part of the Samsung announcement, HP is set to gain about 6,000 Samsung employees once the deal is finalized. HP sets its expectation to close within 12 months (according to Enrique Lores HP, president of imaging and printing). Of the 6,000 employees, approximately 2,000 are research and development engineers, 1,000 are sales and support staff and the remaining are in service and manufacturing, Lores said. As of this writing, Samsung has not shared the revenue that had been generated from their printing business.
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Aug 8, 2016
Canon U.S.A., Inc., announced today Version 2.0 of its ADVANCE Cloud Portal for compatible imageRUNNER ADVANCE systems and the availability of uniFLOW Online, a multi-tenant, cloud-based print management solution. uniFLOW Online enables small and medium sized businesses a way to manage their print environment without the need for a local server. ADVANCE Cloud Portal V2.0 helps users directly scan, store and print documents to and from their cloud file services.
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On August 2-4th, Epson showcased their latest innovations in creativity and design, photography and graphics, business productivity, mobile printing, big-screen home entertainment and wearable technology. The three day event was held in New York City and highlighted new products within their business, gallery and industry and home lifestyle sectors.
New Wide-Format EcoTank All-in-One Printers
During the event Epson announced two new models based on their revolutionary EcoTank technology, the all new WorkForce ET-16500 wide-format and the Expression ET-3600 All-in-One Printers. The new printers deliver cartridge-free printing with easy to fill supersized ink tanks and up to two years of ink in the box. InfoTrends wrote extensively about the new EcoTank engines when they first were introduced http://www.infotrends.com/content/CDP/CDPNA/Insight/2015/08/15inNEE0820.pdf
The Workforce ET-16500 is the first PrecisionCore® engine to offer wide format in the SuperTank category with in-box ink yields of up to 10,500 black and 11,000 color pages. According to Epson, it can print up to 13 x 19 paper size and copy and scan up to 11 x 17. Plus, the new wide-format printer has a 500 sheet paper capacity and a specialty paper feed tray. In addition to the new paper handling features, the unit ships with a 4.3” user-friendly color touchscreen. Similar to the previous models both engines are equipped with built-in, easy-to-use wireless and Wi-Fi Direct capabilities so users can print directly from tablets and smartphones across a range of operating systems, as well as through Epson Connect™ solutions (Epson’s cloud print and scan service).
Epson WorkForce ET-16500
According to Nils Madden, marketing director, Desktop Imaging and Printing at Epson, “The all new ET-16500 and ET-3600 not only expand the Epson portfolio of Supertank printers, but serve as proof points for the success of this category in the North American printer market, underscoring Epson’s commitment to delivering printing solutions that meet a range of customer needs.” Epson believes the EcoTank line solves one of the biggest pain points with customers which are running out of ink. Compared with traditional inkjet devices, the EcoTank printers are equivalent to about 50 ink cartridge sets or up to 11,000pgs. Furthermore, the real cost savings is within the total cost of ownership. While consumers have to purchase more upfront than comparable inkjet printers in their class, the price of consumables over time more than outweighs the upfront costs.
Epson has maintained that these products have been well received in emerging markets with significant market share gains. These products have also had success in North America. According to InfoTrends 2015 Placements & Market Share Forecast, Epson’s business inkjet shipments grew 7.9% year-over-year and held the number 2 market share position overall within this segment.
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Jim Hamilton, Jeff Hayes and Deborah Hawkins
Jul 1, 2016
Last week HP Inc. brought a sizeable group of industry analysts to Boston for the first time since splitting from Hewlett Packard Enterprise. The goal was to discuss its priorities and outline how it intends to grow. The company’s bold vision and mission statements set the tone for the details that followed:
- Vision: Create technology that makes life better for everyone everywhere
- Mission: Engineer experiences that amaze
Dion Weisler kicked off the event by outlining the company’s strategy and describing four major trends that impact the company’s decisions: Read more »
James Hanlon and Ron Gilboa
Jun 27, 2016
Epson Group and Epson Italia S.p.A. announced that they agreed with the Robustelli family to acquire 100% of the capital of Fratelli Robustelli S.r.l. (“Robustelli”). This agreement aims to help Epson and Robustelli gain share in the fast-growing digital textile printing market.
Robustelli was one of the early innovators that used Epson’s printhead technology to develop the Monna Lisa product line. These products are considered the standard for high-quality digital textile printing. Located in Como, Italy, Robustelli had 25 employees and an annual turnover of over €12 million in 2015. The company’s heritage is in the textile machinery industry, developing, manufacturing, and selling Monna Lisa inkjet textile printers. Epson will deploy its worldwide sales and service network to sell Robustelli’s high-end printing systems in more countries and regions around the world, expanding its current footprint and reaching emerging digital markets.
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Jun 2, 2016
Following the spring hardware updates, today HP announced a range of solutions and enhancements to their mobile printing and print analytics solutions strategies for business. HP is addressing IT needs and end user expectations with these new solutions that attend to security challenges, cost containment, deployment issues, and device lifecycle management that IT struggles with, while also addressing end user wants such as flexibility and device diversity. Read more »
Barbara Richards and Deborah Hawkins
InfoTrends forecasts continued growth of A4 color MFPs and high-end business inkjet placements through the 2020 forecast period in both North America and Western Europe regions. While the overall markets are mature, InfoTrends believes there are pockets of growth opportunity specifically within the A4 Color MF 45+ppm segments and Business Inkjet specifically page-wide technology moving forward.
The market will continue to shift from SF laser printers to multifunctional products and from monochrome to color engines. In 2015, SF printers represented 51% of all Laser unit shipments in North America, by 2020, InfoTrends forecasts SF printers will account for only 46% of total unit shipments. In Western Europe, SF Printers accounted for 51% of all laser placements in 2015 and is forecast to decline to 46% in 2020.
In North America Color Laser A4 MF placements in the 45-69ppm segment are forecasted to grow at a 16.6% CAGR (compound annual growth rate) while in Western Europe the growth rate is expected to be 4.1%.
Figure 1 : North America Color Office Laser 45-69ppm Forecast (2015-2020)
Business Ink Poised for Market Growth
Business Inkjet devices continue to boost the market for inkjet devices. Whilst consumer inkjet offers the highest unit placements, these have been declining year-over-year for a considerable time. There has been a shift, even by consumers, into the lower business serial inkjet segments thanks to higher value features such as WiFi, additional paper handling and high yield cartridges. InfoTrends forecasts steady growth within the high-end Business Inkjet segments (Segments 3 & 4), in both North America and Western Europe where opportunity exists for new technologies such as page-wide inkjet to offer alternatives to laser-based devices in terms of speed, acquisition and ink costs especially within the sub 20ppm laser segments. The most recent forecast shows an expected long term decline in placements of laser-based devices and an increase for business inkjet into incremental locations within these segments.
Figure 2: Placements of Business Inkjet vs. Laser in Western Europe
For a more in-depth view of the current forecasts for North America and/or Western Europe by placements, average street price and hardware revenue, broken out by speed segment, colour vs mono, SF vs MF and by country please visit our website at www.infotrends.com
May 19, 2016
Today Xerox announced a new set of workflow automation industry solutions in higher education, retail banking, and manufacturing; advancements in personal and office productivity capabilities; as well as ConnectKey innovations aimed at enhancing the managed print services (MPS) offering. Xerox also announced new revenue opportunities, tools, and operational processes for MPS channel partners.
On May 5th, Xerox held a call with industry analysts to discuss the new offerings prior to the official announcement. Mike Feldman (President of Large Enterprise Operations) highlighted the recent financial performance of the company’s document outsourcing business—which includes managed print services (including workflow automation) and centralized print services. Mike noted that in the first quarter, this business experienced one of its best quarters financially. The business, which generates approximately $3 billion in annual revenue, achieved 5.0% year-over-year growth on a constant currency basis. Half of this additional revenue occurred within the larger enterprise customer segment, while the other half stemmed from their indirect channel MPS business.
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Allison Correia and Brendan Morse
Apr 21, 2016
Back in October 2015, Lexmark announced plans to explore strategic alternatives for its business which many took to mean they were exploring a major move like splitting the company in separate two entities, selling a significant portion of the company, or to sell the entire company as-is. Six months later, Lexmark announced on April 19, 2016 that it entered into a definitive merger agreement with a consortium of investors led by Apex Technology Co., Ltd. (Apex) and PAG Asia Capital (PAG), under which Lexmark will be acquired for $40.50 per share, representing a 30% premium to the price back in October (the day before Lexmark announced they were exploring strategic alternatives). This makes for all-cash transaction value of approximately $3.6 billion, net of cash. Read more »