Category: InfoTrends

Nuance Announces eCopy ShareScan 6.0

Rebecca Schiffenhaus
May 18, 2017

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On May 17th, Nuance announced eCopy ShareScan 6.0, an update to their popular capture and workflow solution. eCopy ShareScan offers sophisticated tools while retaining simplicity for any customer. Nuance has added new features for productivity and security, designed with the prevalence of ad hoc capture, mobile workers, and the need for custom workflows in mind. To serve those looking to automate, Nuance eCopy 6.0 features innovations in the mobile space, “learning worker” level workflows, easy deployment and maintenance with added security features, and extensive integration with Microsoft Office 365.

Mobility

Nuance eCopy can now be integrated with Nuance Business Connect, the mobile application for iOS and Android. Subsequently, users can capture a document with a mobile camera and access workflows via mobile devices with support for form data entry and document signatures. These documents can then be processed via Nuance eCopy to content management systems, email services, collaboration tools, and more. This allows remote workers to work as effectively as those in the office.

Workflows

The Visual Workflow Editor and Personalized Workflow combine to make workflow design simple and easy for every worker. At the administrator level, the Visual Workflow Editor offers a guided building experience, drag and drop functionality, intuitive possible steps, and a built-in test simulator. The Personalized Workflow allows any user to configure connectors via an easy to use wizard for custom “send to folder” workflows. RapID remembers user’s preferred or recent settings, simplifying repetitive document tasks.

Deployment and Security

To ensure eCopy serves each aspect of an organization, Nuance has considered concerns like support and security. To keep servers from being overwhelmed, eCopy enables industry hardware load balancers like Citrix Netscaler. Nuance has also added several security features. Content-based security warnings monitor scanned documents and flag predetermined classified information via an email. Enterprise-grade security standards, TLS 1.2 and SNMP v3, are now supported as well. The integration with Windows Active Directory also furthers security, ensuring only authorized users have access via secure session log-on. For those already using eCopy, upgrades are as simple as installing eCopy 6.0 over eCopy 5.0, keeping all saved workflow settings.

The trend toward business process automation is highlighted in the InfoTrends Future of Office Print study, which suggested that more organizations are discovering the benefits of document software solutions. Nearly two thirds of respondents indicated that their companies have taken steps to remove, simplify, or automate document-related business processes. Nuance answers that growing demand with this new version of eCopy, a scalable solution to simplify document workflows in and out of the office. Nuance eCopy ShareScan 6.0 will be available to partners in June, and satisfies the needs customers looking to gain control of document processes, empower mobile workers, and manage costs without sacrificing security.

Dealers Seeking Growth Opportunities at ITEX

Steve Pearl
Apr 20, 2017

A number of Keypoint Intelligence analysts are covering ITEX 2017 in Las Vegas, Nevada this week. Here’s a mid-event account from Steve Pearl, Associate Director, Solutions & Services:

The pioneers traveled westward to find their future; the same is true for many dealers attending ITEX 2017 in Las Vegas. Dealers here can connect with leaders in the industry on the topic of managed IT services, cloud solutions, managed print, supplies management, service automation, financing, data analytics, search engine optimization (SEO), and much more.

Nearly 300 people attended the keynote session, and dealers visiting the exhibits are eager to learn how to expand their businesses. Unlike the original pioneers, though, dealers don’t have to take arrows in the process of securing their future. They can simply take advantage of all the expertise around them. More to come…

The interest is palpable. Attendees were eager to learn during Jeff Hayes' keynote

The interest is palpable. Attendees were eager to learn during Jeff Hayes’ keynote.

Reasons for growing revenue was on everyone's minds. That's why they are here.

Revenue growth is on everyone’s mind.

Jeff covering top dealer challenges

Jeff covering top dealer challenges

HP is very prominent at this show.

HP is very prominent at this show.

Key Take-Aways of Xploration 2017

David Stabel, Matt Swain and Pat McGrew
Apr 13, 2017

On March 28-30, Xplor International held its annual Xploration 2017 conference in Orlando, Florida, providing more than 60 educational sessions for vendors, service providers, enterprise attendees, and other industry experts from around the world.

xplor17

The educational sessions covered a broad range of customer communications management (CCM) and related topics including customer experience, workflow and automation, data management and compliance, e-presentment/payment technology and much more. This year, senior analysts from Keypoint Intelligence – InfoTrends hosted multiple educational sessions, participated in several panel discussions, and hosted a special Industry Analyst Workshop. Here are our key takeaways from the conference.

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Digital Printing at IWF 2016 – Creative, Effective, Innovative

Ron Gilboa
Sep 8, 2016

A week passed since the successful conclusion of the International Woodworking Fair in Atlanta on August 27, 2016. With over 25 product categories such as custom wood working, veneers, flooring, doors, and accessories spread over more than 500,000 square feet. The show drew over 26,000 participants and 1,080 exhibitors some attended educational sessions and most walked the show in search for new product, innovations, as well as sourcing materials for their projects.

IWF 2016 - Home for digitally produced decorative surfaces

IWF 2016 – Home for digitally produced decorative surfaces

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Cefla Finishing Acquires a Majority Stake in JetSet Industrial

Ron Gilboa
Aug 4, 2016

Today, Cefla Finishing group announced that it had acquired a majority stake (60%) in JetSet Industrial S.r.l., a manufacturer and integrator of inkjet printing systems for a range of applications and industries. JetSet Industrial’s move into inkjet printing started in 2012 in Bergamo, Italy, which is also home of several other inkjet equipment suppliers.

Still a start-up in many ways, JetSet is a bespoke supplier of decorative printing systems for ceramic, glass, textiles, and woodworking materials. JetSet has the skill set to integrated technology as well as develop materials in support of their printing technologies. This makes the company a turn-key supplier to its customers. According to Hoovers.com, the company has eleven employees and generated $2.15 million in revenues in the past year. JetSet has also invested heavily in their core capabilities for inkjet system integration.

JetSet Wave Integrated Color Single-Pass Print Head Module

JetSet Wave Integrated Color Single-Pass Print Head Module

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Xerox Announces Workflow Solutions Spanning a Variety of Vertical Areas

Anne Valaitis
May 19, 2016

Today Xerox announced a new set of workflow automation industry solutions in higher education, retail banking, and manufacturing; advancements in personal and office productivity capabilities; as well as ConnectKey innovations aimed at enhancing the managed print services (MPS) offering. Xerox also announced new revenue opportunities, tools, and operational processes for MPS channel partners.

On May 5th, Xerox held a call with industry analysts to discuss the new offerings prior to the official announcement. Mike Feldman (President of Large Enterprise Operations) highlighted the recent financial performance of the company’s document outsourcing business—which includes managed print services (including workflow automation) and centralized print services. Mike noted that in the first quarter, this business experienced one of its best quarters financially. The business, which generates approximately $3 billion in annual revenue, achieved 5.0% year-over-year growth on a constant currency basis. Half of this additional revenue occurred within the larger enterprise customer segment, while the other half stemmed from their indirect channel MPS business.

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Focus on Change and Opportunities at ITEX 2016

Barbara Richards and Brendan Morse
Mar 13, 2016

Waves of Change, Oceans of Opportunity
On March 7th through the 9th industry leaders, exhibitors and dealers gathered in sunny Ft. Lauderdale, Florida at the Broward County Convention Center for the ITEX 2016 National Conference and Expo. The show’s theme “Waves of Change, Oceans of Opportunity” was indicative of the expanded role of portfolio diversification and business operations transformation is playing within our industry. ITEX 2016 Pic

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Huawei and Leica Partner to Reinvent Mobile Photography

Carrie Sylvester
Feb 25, 2016

logos2What’s the News?

Huawei and Leica Camera AG announced that they have entered into a strategic partnership to reinvent smartphone photography. The companies used some very interesting and rather untraditional wording in their press releases; embracing a more holistic sound and approach. Huawei’s press release spoke about combining a shared ethos in a long-term commitment to the art of craftsmanship, meticulous engineering, and the spirit of winning collaboration to create a powerhouse that will reinvent smartphone photography. These are no small promises, particularly since neither of these companies are household names in the United States! That said, the companies are major players in their respective markets and geographies. Read more »

Kodak Alaris Partners with Google to Build an IoT Strategy

Allison Correia
Jan 29, 2016

The Internet of Things (IoT) refers to the millions of smart devices that are connecting with each other, and we see it impacting and infiltrating the document solutions industry.  Last year, Google launched Brillo and Weave, the key parts of their new IoT platform, to enable easier device setup, phone-to-device-to-cloud communication, and user interaction from mobile devices and the web. Google is presenting Weave as “a solution for everyone:” OEMs, app developers, and end-users. With Weave, OEMs can build interoperable communications into their devices, build on Brillo, or add the Weave capability library to their existing OS.  App developers can use Weave to extend the reach of their iOS and Android apps by building one app to control multiple devices at home or work, and leveraging Google services such as voice actions. Read more »

Building a Business Case for Attending ITEX 2016

David Ramos
Jan 19, 2016

Okay, so up front, let me address the elephant in the room…I know there has been some less than flattering feedback about the direction of the show the past few years.  I know this because you’ve been kind of enough and trusted me enough to tell me directly to my face or on the phone.  You know me, I appreciate honesty and I love people who are direct.  I’m simply asking you to do me a favor, the favor is this, read this piece and allow me lay out a few points as to why I believe you should attend this year’s event.  Fair enough? Itex Register

First, our industry needs this show to be successful.  We need an event, and as “We” I include everyone who is dedicated to the industry, that is independent, unbiased and most of all an event that provides value to and for independent office technology companies.   ITEX National Conference and Expo’s team has been working diligently for the past year to dig deep and renew the position of this show as the go-to resource for the independent channel.

Second, we have Read more »

2016 InfoTrends, Inc.

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