HP Announces New PageWide Devices, Workflow Scanners & Solution Services @ Reinvent – World Partner Forum 2017

Barbara Richards
 Sep 11, 2017

HP Reinvent World Partner Forum is a reinvention of their annual global partner conference bringing together 1400+ global partners, including channel partners and system integrators. At the event, HP announced several new products and solution services.

New PageWide Devices

HP announced several new contractual and transactional PageWide printers and MFPs rounding up their 2017 spring product launch portfolio. The new products range in speeds from 45ppm up to 80ppm in general office mode and will feature the same low cost per page, best in class energy efficiency and full enterprise capabilities as the Spring launch  of LaserJet products. http://client.keypointintelligence.com/bliQ/InfoCenter/Document/Item/b275b875-af12-461a-b78b-adeb4737eac6

The A3 launch will be supported by the Smart Device Services Ecosystem (SDS), an “Internet of Things” (IoT) solutions toolset that funnels information via the cloud from devices to service partners aiming to lower service cost and provide more device up-time. Product availability is scheduled for this fall.

Figure 1 – New HP PageWide Printers & MFPs

pagewidedifference

Workflow Scanners

HP also announced the latest ScanJet portfolio of single function scanners, comprised of a wide range of products. The device groupings consist of Small Work Team, Document Management (Workgroup), and Document Management (Departmental). The newly announced Flow 8500fn2 Digital Sender boasts a fast 100ppm scan speed; 10,000 page a day duty cycle and HP technology such as WebJetAdmin, FutureSmart, EveryPage and HP scan software.  In addition to the 8500 fn2 Digital Sender, HP announces the new Flow N9120 fn2 A3 scanner.  At 120ppm scanning speeds, this device is suited towards sophisticated departmental scan and capture environments with needs for more volume and large page/document sizes.

HP Solution Services

In addition to the new product announcements, HP is introducing new compatible solutions to capitalize on the trends of “mobile,” everything as a service, “smart” devices, and security.   According to HP, their portfolio of new solution services will “reinvent the power of print” aimed at addressing customer’s path of work. With this in mind, HP announced several new innovations at Reinvent World Partner Forum 2017.

Figure 2 – New HP Solution Services

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According to recent InfoTrends U.S. Enterprise Office Primary Research study, 40% of IT decision-makers indicated the #1 hurdle for digital conversion is cost.

Barbara Richards
 Aug 29, 2017

Recent survey results from InfoTrends U.S. Enterprise primary research study of IT decision makers found that Enterprise customers see the cost associated with converting to digital processes as the greatest hurdle to conversion and this was most prevalent in the manufacturing (47%) and prof. services sectors (44%). Furthermore, they are also worried about the IT resources and the preference for paper—whether these are perceived or actual.

As far as initiatives or policies to reduce paper are concerned, the enterprise customers surveyed have mostly shifted to simple digital processes, such as sharing document more via e-mail (62%) or default printing on both sides of a document (53%). While more complex digital processes, such as document collaboration via cloud or Dropbox, are beginning to take on a more dominate role within these larger workgroups (51%).

What are the major hurdles to converting paper processes to digital?

Digital Conversion Hurdles by Vertical in Enterprise

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Konica Minolta Business Solutions U.S.A., Inc. Announces Acquisition of Muratec America, Inc.

Barbara Richards
 Aug 3, 2017

KMlogo

NewMuratecLogo

Muratec has more than forty years in the industry entering the U.S. market in 1982 as Muratec Business Systems to sell fax machines through private-label agreements with multiple U.S. companies. The company changed its name in 1992 to Muratec and realigned to focus sales and distribution exclusively through a national business-to-business dealer channel.  They are typically seen as a strong tier-two player and have a loyal dealer network.

According to Rick Taylor, President and CEO, Konica Minolta Business Solutions, U.S.A., “Historically, we’ve had a mutual and complementary product lineup with Muartec making this acquisition a great platform to create new synergies together.” Taylor further added “The fundamentals of both of these companies align and we both strive to be the best in every region, makes this a perfect fit.” In fact, KM has been supplying Muratec with their A3 MFP engines for some time. The Muratec MFX-Series business-class MFPs are just the latest example of that long standing OEM relationship.

Muratec MFX-Series Business Class MFPs

muratecMFXseries

In addition to their A4 and A3 MFPs, Muratec also sells and services industrial label presses both inkjet and toner based technology. These digital label presses are designed for short run, high-definition digital color labels.

Muratec Precision Label Series (toner-based) Models

Muratectonerbaseddigitalpresses

 

Muratec Digital Label Presses & Packaging Printers (Ink-based) Models

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Epson Announces Partnership with Nuance and showcases new products at “Prism of Possibilities” NYC Event

Barbara Richards
 Jul 27, 2017

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Epson and Nuance form Strategic Partnership

On July 25th, Nuance Communications, Inc., and Seiko Epson Corporation announced a worldwide strategic partnership to enhance the Epson customer experience by providing Nuance document imaging solutions through Epson distributors and resellers. According to Epson, this new partnership brings together the low running costs, reduced intervention and environmental impact as well as the high reliability of their printers, with the ability to securely control and manage print and capture to enhance productivity, while reducing operating expenses for their customers. 

Under the new partnership, Epson will sell and distribute Nuance eCopy ShareScan and Equitrac Office/Express software on their family of inkjet MFPs including the high-speed WorkForce Enterprise WF-C20590 (launched in Spring 2017)http://client.keypointintelligence.com/bliQ/InfoCenter/Document/Item/52413605-84e7-47cd-9f6a-a5e10fb45b1d and LX -10000/7000 series of linehead technology for SMB and corporate workgroups.

In addition, Epson will also integrate the Nuance Omnipage SDK and Epson scanning applications for better OCR accuracy within document workflows and will bundle Nuance’s Power PDF software with a select line of Epson document scanners.

Nuance Solutions to be made available to Epson include:

Epson products Nuance products Nuance products Nuance products
WorkForce Enterprise/Pro Printers Equitrac Office Express Equitrac Express eCopy ShareScan
Document Scanners OmniPage Capture SDK PowerPDF

New DS-410 Document Scanner

At the event, Epson also announced a new commercial document scanner, the DS-410, complete with a 50-sheet automatic document feeder, duplex scanning and 26ppm/52 ipm scan speeds. It offers support for ISIS and TWAIN drivers for seamless integration into most document management software along with a three year limited warranty. According to Mark Pickard, Senior Product Manager of Scanners, the DS-410 is ideal for environments that require a fast and flexible document scanning solution that provides paper-intensive businesses an affordable solution to save, store and protect critical documents. The DS-410 is available today through select resellers and distributors nationwide at a MSRP of $379.

Figure 1- Epson DS-410 Document Scanner

EpsonDS410

 

In addition to the new scanner and partnership announcement, Epson also showcased products from their commercial and enterprise divisions as well as new wearable technologies that will be available later this year.

 

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According to Recent InfoTrends SMB U.S. Office Primary Research Study 46% of business content still remains on paper today

Barbara Richards
 Jul 18, 2017

According to 216 U.S. SMB IT decision-makers surveyed, 46% of their business content currently remains on paper today. Nonetheless they are moving along the digital transformation path, if at a slower pace than larger Enterprises as they are more worried about the cost of conversion. Our study found that cost was the number one hurdle associated with converting to digital processes. Furthermore, SMBs main cost concerns are training, time constraints, legal requirements and IT resources. In addition, survey results also found that 32% of SMB decision makers indicted a preference for paper for business processes. This was most prevalent in the Manufacturing, Education and Prof. Service’s sectors.

What are the major hurdles to converting paper processes to digital?

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InfoTrends Forecast Continued Growth in A4 Color MFPs and Business Inkjet Shipments through 2021 in both North America and Western Europe

Barbara Richards
 Jun 14, 2017

While the overall office equipment markets in NA and WE is mature, InfoTrends expects unit growth in A4 Color particularly within the 45+ppm MF speed segment and Segment 3 Business Inkjet SMB according to the recently published SF Printer and MF Hardware Forecasts for both regions.

InfoTrends believes the market will continue to shift from SF laser printers to multi-functional products and from monochrome to color engines. In fact, in 2016 MF printers represented 52% of all laser unit shipments by 2021, our forecast shows MF devices will grow to about 58% of total unit shipments. While color laser devices are also expected to grow from 31% to 34% of total shipments in North America and from 37% to 40% in Western Europe during the same period.

In North America, Office Color Laser A4 MF shipments are expected to grow at a 3.9% CAGR (compound annual growth rate) through 2021 while in Western Europe shipments there are expected to grow at a 2.5% CAGR.  InfoTrends forecasts the majority of unit placements will be within the Laser Segments 2–4 (21-69 ppm) speed range as the shift to color and multi-functional devices continues in the office environment.

 North America & Western Europe Color Laser A4 MF  Laser Seg 2-4 (21-69ppm) Forecast

  

Business Ink Poised for Market Growth

InfoTrends forecasts continued growth in unit shipments within our Business Inkjet Segments 3 & 4 in both North America and Western Europe through 2021.  In North America, shipments are expected to grow at 6.2% CAGR while in Western Europe the combined segments are targeted to grow at a 4.6% CAGR during the same period. Shipment growth is being fueled by a new breed of high-end serial inkjet and page-wide models introduced over the last few years. This new breed of inkjet devices offers an attractive alternative to laser particularly within the SMB office environment with standard wireless connectivity, high yield consumables and in some cases, comparable cost per page to laser.

 

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HP Advances Office of the Future with Next Generation LaserJet Portfolio

Barbara Richards
 May 17, 2017

On May 16th HP announced their next generation LaserJet Enterprise 600 Series with an emphasis on security and enhanced productivity. The new 600 series consists of 17 new multifunction models ranging from speeds of 50ppm to 75ppm letter size in color and B/W and are ideally suited for workgroups with 10-30 users. HP’s JetIntelligence cartridge technology is now available across the entire portfolio offering improvements in toner chemistry for added print quality protection. In addition, the new models will include the same user interface as their recently launched A3 LaserJets.  http://client.keypointintelligence.com/bliQ/InfoCenter/Document/Item/b275b875-af12-461a-b78b-adeb4737eac6

The new FutureSmart UI includes improved preview, customization, message center and new apps designed to streamline business processes while offering their customers a common UI across the entire fleet. The new models also offer their customers increased value over the previous generation with faster first page out and sleep time to larger toner capacity. In addition, HP announced these are the first A4 devices optimized on a contractual cost per page contract under limited distribution.

New HP Enterprise 600 Series  HPEnterpriseforBlog

According to HP, business transformation is aggressively changing the landscape for office workers. In fact, in a recent  study HP conducted they found 40% of companies are converting more than 1 process to paper-free each year and that 88% of companies are moving to the cloud to improve responsiveness to business needs. Business workers needs are shifting. They want to be able to access data from wherever they are, share real-time across many locations and be part of a collaborative experience.  All of  these create new security concerns for IT managers.

HP’s LaserJet Enterprise 600 series are embedded with the most advanced security features available in the marketplace. They offer three key technologies to thwart security attacks and self-heal:

  •  HP Sure Start Technology works behind the scene to help safeguard printing.
  • Whitelisting helps ensure only authentic, HP code is loaded into memory and if an anomaly is detected, the device reboots to a secure offline state sending a note to IT to reload the firmware.
  • Run-time intrusion detection helps protects devices they are operational and connected to the network.

The new 600 series is shipping now globally and available through both HP direct and qualified channel partners.

 InfoTrends Opinion

The new product launch continues HP’s commitment to security, a strategy they first announced with their Enterprise 500 series but have considerably improved on. While HP is the market leader in the laser printer space the company does not take this position for granted continuing to reinvest in the technology with increased value generation over generation.

According to a recent InfoTrends Multi-Client Security study, we found organizations impose strict security policies on the rest of their IT infrastructure, but often less than half enforce the same security policies on printer and MFP devices creating a vulnerable threat to cybercrime. Thankfully, this trend is changing in fact; the same study found security a top buying factor when procuring new devices.    HP continues to be at the forefront with regard to security with embedded features and add-on solutions to protect both their devices and the network further differentiating them in the marketplace.

InfoTrends Reports on Key Findings from the Future of Office Printing Survey Results

Barbara Richards
 Oct 13, 2016

InfoTrends is pleased to announce the availability of key findings from the recently conducted “The Future of Office Printing” primary research study. The web-based survey consisted of 750 general office workers from the United States, Brazil, United Kingdom, and Spain and investigated the market for persistent print in the office.

For most office workers, print is an important tool in their general working lives. To provide an understanding of the key market trends in office printing, InfoTrends’ analysts John Shane, Andrew Carroll, Deborah Hawkins, Barbara Richards, and Christine Dunne will share insights on a few of the survey topics covered in this study during two webinar presentations on November 3, 2016 at 10:00AM and 2:00PM EDT. Together, they will discuss optional versus required printing, printing trends by age, regional printing preferences, persistent print and digital transformation.

The webinar will address some of the key survey findings which include:

  • Required printing is fairly consistently 60% of people’s print volume regardless of age and company size, and 40% of print is optional
  • Young workers (18-29 years old) do not show the dramatic decline in printing that is often associated with this age group
  • Traditional office environments (i.e., headquarters, branch offices) are still generating highest print volumes
  • Two-thirds of respondents said their company has taken steps to remove, simplify, or automate document-related business processes
  • On average survey respondents spend 36 minutes retrieving digital documents versus 20 minutes for paper documents
  • Almost 40% of respondents say less than one-quarter of their business content remains on paper

The Future of Office Printing study is a first step toward better understanding the future of work printing and its implications for industry players.  If you are interested in the attending the upcoming webinar please click on the links below.

Thursday November 3rd

10:00am – 11:00am (EST)

https://attendee.gotowebinar.com/register/4810027298759684098

2:00pm – 3:00pm (EST)

https://attendee.gotowebinar.com/register/4690555464797186050

 

HP Inc. Unleashes Next Generation A3 MFPs to Disrupt $55B Copier Market

Barbara Richards
 Sep 28, 2016

On September 12th in conjunction with HP Inc.’s announced acquisition of Samsung Electronics Co., Ltd.’s Printer Business the company also announced an extensive line of A3 Laser and PageWide MFPs and services aimed at disrupting the $55B copier market. According to HP,  As part of its strategy to reinvent business printing these new products enable their partners to sell and service more cost effectively while delivering customers affordable color, reliable performance and industry-leading security.

The new portfolios of MFPs include three PageWide and 13 LaserJet platforms available in 54 different sku numbers with a variety of finishing options, including an in-cave stapler stacker, hole-punch and high capacity staple/booklet maker.

Figure 1: New HP A3 MFP Portfolio

NewHPProductLineup

HP PageWide Enterprise and Pro

According to HP, the new PageWide Enterprise and Pro series will offer best in class print speeds and lower energy consumptions than similar priced lasers in their class such as:

  • A 55% reduction in carbon footprint of printing
  • Utilize 73% less energy usage than laser printers
  • Generate up to 95% less supplies and packaging waste than comparable lasers

The new HP PageWide products are designed for A3 output and will range in print speeds from 40ppm up to 60ppm. Some of the new features include correct order face down output, easy to replace supplies and built in servicing and diagnostic system as well as the new finishing accessories listed above. Product availability for the PageWide Pro is scheduled for spring 2017 while the HP PageWide Enteprise devices will be available fall 2017.

Figure 2: New HP PageWide A3 MFP

HPPageWideA3MFPpic

HP LaserJet A3 MFPs

The new LaserJet A3 MFPs will be available in both color and monochrome with printing speeds ranging from 25ppm to 60ppm. In addition, HP states the new LaserJet’s will have some of the longest life components and fastest repair times among A3 laser devices in the industry, thanks to fewer parts and field replaceable units (single components that allow for a quick change at a customer site, rather than replacing multiple individual parts, as is the norm for traditional A3 models). Availability is scheduled for fall 2017.

Figure 3: New HP LaserJet A3 MFP 

HPLJA3MFPic

Smart Devices & Security

In addition to the A3 MFP announcements, HP also highlighted their Smart Device Services; a set of cloud tools and device-based sensing capabilities designed to integrate with third party device monitoring and service management tools. The Smart Devices Services (SDS) are compatible with any HP printer and MFPs which include FutureSmart firmware introduced in 2012 and later. HP believes SDS will enhance service efficiency for their partners’ fleet and improve up-times by providing predictive service alerts to dealers, allowing them to know the current issue, as well as those that may arise soon, before deploying service personnel, thus reducing the incidence of repeat visits. The new services will be available to qualified HP channel partners as no additional cost for all contractual devices using HP original supplies.

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Kyocera Document Solutions America Announces Alliance with DataBank for “Enhanced Total Data Solutions”

Barbara Richards
 Sep 15, 2016

On September 14th, Kyocera Document Solutions America announced a business alliance with DataBank, North America’s leading end-to-end business process solutions provider to provide business process improvement services to their mutual customers.  According to Kyocera, this alliance represents a distinctively unique partnership between a business process solutions provider and a global document imaging company to offer their customers a new level of consultative expertise in simplifying complex workflows, managing mission-critical information, and optimizing business performance. Furthermore, Kyocera believes joining forces represents a significant leap forward in capabilities, and an exceptional opportunity for companies across North America.

Figure 1 – Kyocera & DataBank Strategic Alliance

Kyocera.Databank1

About DataBank

DataBank was founded in 1991 and is the single largest North America reseller of Hyland OnBase, a global (ECM) enterprise content management solutions platform.  DataBank has roughly 3,500+ customers and 604 OnBase customers with over 1 billion images produced annually.  Their products include Business process automation, ECM, SharePoint & Advanced Capture Solutions.

Alliance Advantage

This alliance will further accelerate Kyocera’s integration to OnBase with its custom-developed HyPas business application.  Furthermore, according to Kyocera, this alliance will deliver one of the most comprehensive end-to-end-business process improvement solutions available on the market today from any hardware manufacturer or ECM provider.  Kyocera’s strategy is to further expand their total document solutions portfolio utilizing their TASKalfa MFPs and ECOSYS printer hardware for optimal deployment along with their HyPAS customizable software and their ADIMO (Assess, Design, Implement, Manage, and Optimize) sales approach coupled with this latest strategic alliance with DataBank for a “Total Data Solutions” approach.

Figure 2 – Kyocera’s “Total Data Solutions” Sales Approach

KyoceraTotalDataSolutions

At present time, Kyocera will be focusing on their direct and enterprise accounts with the new DataBank alliance while their independent dealers are not excluded; there are several logistical issues that need to be finalized before they roll it out to their channel partners. Kyocera stated that their initial focus will be within North America with further expansion into Pan-America at a later date.

InfoTrends’ Opinion

ECM solutions are becoming increasingly important for organizations to manage, streamline, and access all types of content in this “big data” age.  InfoTrends believes more and more of the next key phases for equipment vendors is to incorporate Business Process Automation solutions into their strategies, especially as they relate to vertical markets or horizontal processes.  Kyocera’s latest strategic announcement with DataBank is another example of this expanding market trend and if executed effectively could lead to big gains for both partners.

2016 InfoTrends, Inc.

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