Konica Minolta Acquires MWA Intelligence

Christine Dunne Dunne
 Jul 11, 2018

On July 2, Konica Minolta Business Solutions U.S.A. announced the acquisition of MWA Intelligence (MWA)—a provider of enterprise resource planning (ERP) software for the imaging channel. Scottsdale, Arizona-based MWA offers the FORZA ERP solution, which is built on SAP Business One.

The platform provides visibility and control over a variety of business operations, including accounting and finance, sales and customer management, inventory and distribution, purchasing and operations, service and mobility, and reporting and administration. It has an open architecture, and can be customized by dealers for various functions and industries.

MWA employees will join All Covered, Konica Minolta’s IT services division.

Acquisition in context

ERP software helps businesses manage their core business processes, often in real-time and with the goal of operating more efficiently and effectively. The global ERP market is valued at approximately $34 billion; market leaders include companies like SAP, Oracle, Microsoft, and NetSuite.

Of course, the imaging channel represents just a fraction of this opportunity. Within the United States, for instance, about 2,200 office equipment dealerships are in operation—including about 600 with branch locations.

These dealers often use ERPs like Compass Sherpa and E-Automate, or internal systems, to manage their business. Considering that declining profit margins are considered a top threat to indirect office equipment vendors (dealers and resellers included) in both the United States and Western Europe, it is clear that an ERP can provide valuable insight into opportunities for operational improvement.

What are the three biggest threats to your business based on shifts in the industry?

Source: Office Channels Survey (Keypoint Intelligence-InfoTrends, 2017) Read more »

Moms Provide Insight Into Print’s Advantages

Christine Dunne Dunne
 Feb 22, 2018

My local online moms group recently got into a discussion about whether paper or digital invitations are preferable for kids’ party invites. While they were discussing consumer printing (and in many instances production printing for consumers), it got me thinking about how many of their comments are also relevant to the world of business printing.

First, let me show you the main points addressed by these moms. In summary, they cited the following advantages of printed versus digital invitations.

Advantages of printed vs. digital invitations cited by local moms

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Using the Mopria Print Service in a Home Office

Christine Dunne Dunne
 Aug 31, 2017

We write a fair amount about mobile printing at Keypoint Intelligence-InfoTrends, but sometimes the best way to assess it is to try it ourselves. I was motivated to do so after I learned that the next version of Android (8.0) will integrate the Mopria Print Service from the get-go. No additional download will be required.

I wanted to see how things stand as is. I recently switched from an iPhone to a Samsung Galaxy, so figured it made sense to try printing from my new device. I still have Android version 7.0, and may not have access to 8.0 for another month or so.

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Are Millennials All That Different? Not Really.

Christine Dunne Dunne
 Jun 1, 2017

Companies are eager to learn more about Millennials, or those born roughly between 1981 and 1997 (making them between 20 and 36 years old). As they enter the workforce and move up the corporate ranks, they are increasingly making decisions around what to purchase and how to conduct business.

Here at Keypoint Intelligence, we frequently receive questions from clients interested in how Millennials are behaving differently from their Generation X and Baby Boomer counterparts—particularly from an office printing and document workflow perspective. Perhaps surprisingly, a mounting body of research is showing they are quite similar in their habits.

European primary research as an example
Last year, we conducted a web survey of 250 Western European office workers (125 in Spain; 125 in the United Kingdom). Responses were balanced across four age ranges: 18-29 year olds, 30-39 year olds, 40-49 year olds, and 50+ year olds. Among the 18-29 year olds, the large majority of whom are Millennials, printing levels were similar to (and in some cases greater than) those of older workers. For example, similar percentages of Millennials are printing various document types.

Percent of respondents that print various types of work documents

Percent of respondents that print various types of work documents

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A Few Takeaways From ITEX 2017

Christine Dunne Dunne
 May 12, 2017

ITEX 2017 may be over and done, but I wanted to provide a few key takeaways from the event. These points are part of a larger analysis we have published for our office clients.

Conference at a glance

  1. It’s great to still have an event where dealers and other industry players can come together, regardless of the brands they carry, and learn growth strategies.

  2. Some dealerships are really running with new technologies and offerings, such as ImageNet Consulting (business inkjet), Documation (managed IT), and Business World (cloud solutions).

  3. Other dealerships are craving more support from their technology partners (OEMs, ISVs, etc.), particularly when it comes to training and sales.

  4. Security and document management are two areas cited by dealers as viable solution selling opportunities.

  5. While new product categories may be one way to achieve revenue growth, the biggest drivers of increased revenue appear to be better internal business systems, increased services, and added sales staff.

What were your main findings from the event? I’d love to hear. Feel free to shoot me an email at christine.dunne@keypointintelligence.com.

Mopria Technology Now Integrated with Samsung Galaxy Devices

Christine Dunne Dunne
 Nov 7, 2016

Today, the Mopria Alliance announced that its mobile print technology is now integrated with Samsung Galaxy devices—either through pre-installation or automatic update.

The Mopria-powered “Samsung Print Service” will enable Galaxy users to “easily and intuitively” print content (e.g., photos, documents, web pages) from their mobile device to more than 88 million printers, regardless of printer brand.

Steps for Printing with the New Samsung Print Service (Android Nougat)

Steps for printing with the new Samsung Print Service (Android Nougat)

Source: Mopria Alliance Read more »

Samsung Files Patent for Multicolor 3D Printing

Christine Dunne Dunne
 Jun 23, 2015

A recent 3Dprint.com article reported that Samsung has filed a patent application for a multicolor 3D printing process that includes a method to control multicolor photocurable ink using an anti-intercolor bleed agent.

The technology would reportedly prevent the undesired bleeding of different colored polymer ink compositions prior to curing.

A copy of the patent appears to be listed in Google’s database of patents, including a drawing of the technology. It appears as though the patent was filed with the World Intellectual Property Organization, the European Patent Register, and the United States Patent and Trademark Office.

Drawing Included in Samsung’s 3D Printing Patent Application Filing

Source: Google’s patent database Read more »

Quest Toward Mobile Print Simplification Continues

Christine Dunne Dunne
 May 28, 2015

Recently, an acquaintance had a near-meltdown when she couldn’t figure out how to print from her Windows tablet to her Dell printer. On Facebook, she implored friends to help her figure out what she was doing wrong—indicating she needed printouts for work, pronto.

She isn’t alone. Take a look at the user review section of any mobile print app, and you will encounter plenty of comments around printing issues (e.g., app doesn’t work, formatting is incorrect, printer isn’t supported). Indeed, recent InfoTrends research indicated that the top perceived barriers to mobile printing center around technical and compatibility issues.

Assuming you needed to print something from your smartphone or tablet for personal reasons, which would be the largest barriers to doing so?

Source: Mobile Devices and the Impact on Print: Looking for the Opportunities in the U.S., China, Mexico and Brazil
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New Standard Aims to Simplify 3D Printing Process

Christine Dunne Dunne
 May 4, 2015

Last week, it was announced that seven leading companies in the global 3D printing sector have launched a new consortium—the 3MF Consortium—focused on interoperability, functionality, and standards within the 3D printing industry.

The 3MF Consortium’s Logo

As a first step, the consortium is releasing a new specification—the 3D Manufacturing Format (3MF) specification—that enables design applications to send “full-fidelity” 3D models to other applications, platforms, services, and printers. The first version of the specification is free, and available for download on the consortium’s website.

According to the press release announcing the news, current 3D design file formats—such as STL files—often have limitations around accuracy, ease of use, and functionality. They aren’t necessarily capable of fully describing models and all their characteristics. Read more »

HP Introduces Next-Generation LaserJet Printers

Christine Dunne Dunne
 Mar 10, 2015

Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”

The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.

Footprint of New HP LaserJet Devices

Source: HP press event in New York City

Read more »

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