Are Millennials All That Different? Not Really.

Christine Dunne Dunne
 Jun 1, 2017

Companies are eager to learn more about Millennials, or those born roughly between 1981 and 1997 (making them between 20 and 36 years old). As they enter the workforce and move up the corporate ranks, they are increasingly making decisions around what to purchase and how to conduct business.

Here at Keypoint Intelligence, we frequently receive questions from clients interested in how Millennials are behaving differently from their Generation X and Baby Boomer counterparts—particularly from an office printing and document workflow perspective. Perhaps surprisingly, a mounting body of research is showing they are quite similar in their habits.

European primary research as an example
Last year, we conducted a web survey of 250 Western European office workers (125 in Spain; 125 in the United Kingdom). Responses were balanced across four age ranges: 18-29 year olds, 30-39 year olds, 40-49 year olds, and 50+ year olds. Among the 18-29 year olds, the large majority of whom are Millennials, printing levels were similar to (and in some cases greater than) those of older workers. For example, similar percentages of Millennials are printing various document types.

Percent of respondents that print various types of work documents

Percent of respondents that print various types of work documents

Read more »

A Few Takeaways From ITEX 2017

Christine Dunne Dunne
 May 12, 2017

ITEX 2017 may be over and done, but I wanted to provide a few key takeaways from the event. These points are part of a larger analysis we have published for our office clients.

Conference at a glance

  1. It’s great to still have an event where dealers and other industry players can come together, regardless of the brands they carry, and learn growth strategies.

  2. Some dealerships are really running with new technologies and offerings, such as ImageNet Consulting (business inkjet), Documation (managed IT), and Business World (cloud solutions).

  3. Other dealerships are craving more support from their technology partners (OEMs, ISVs, etc.), particularly when it comes to training and sales.

  4. Security and document management are two areas cited by dealers as viable solution selling opportunities.

  5. While new product categories may be one way to achieve revenue growth, the biggest drivers of increased revenue appear to be better internal business systems, increased services, and added sales staff.

What were your main findings from the event? I’d love to hear. Feel free to shoot me an email at christine.dunne@keypointintelligence.com.

Mopria Technology Now Integrated with Samsung Galaxy Devices

Christine Dunne Dunne
 Nov 7, 2016

Today, the Mopria Alliance announced that its mobile print technology is now integrated with Samsung Galaxy devices—either through pre-installation or automatic update.

The Mopria-powered “Samsung Print Service” will enable Galaxy users to “easily and intuitively” print content (e.g., photos, documents, web pages) from their mobile device to more than 88 million printers, regardless of printer brand.

Steps for Printing with the New Samsung Print Service (Android Nougat)

Steps for printing with the new Samsung Print Service (Android Nougat)

Source: Mopria Alliance Read more »

Samsung Files Patent for Multicolor 3D Printing

Christine Dunne Dunne
 Jun 23, 2015

A recent 3Dprint.com article reported that Samsung has filed a patent application for a multicolor 3D printing process that includes a method to control multicolor photocurable ink using an anti-intercolor bleed agent.

The technology would reportedly prevent the undesired bleeding of different colored polymer ink compositions prior to curing.

A copy of the patent appears to be listed in Google’s database of patents, including a drawing of the technology. It appears as though the patent was filed with the World Intellectual Property Organization, the European Patent Register, and the United States Patent and Trademark Office.

Drawing Included in Samsung’s 3D Printing Patent Application Filing

Source: Google’s patent database Read more »

Quest Toward Mobile Print Simplification Continues

Christine Dunne Dunne
 May 28, 2015

Recently, an acquaintance had a near-meltdown when she couldn’t figure out how to print from her Windows tablet to her Dell printer. On Facebook, she implored friends to help her figure out what she was doing wrong—indicating she needed printouts for work, pronto.

She isn’t alone. Take a look at the user review section of any mobile print app, and you will encounter plenty of comments around printing issues (e.g., app doesn’t work, formatting is incorrect, printer isn’t supported). Indeed, recent InfoTrends research indicated that the top perceived barriers to mobile printing center around technical and compatibility issues.

Assuming you needed to print something from your smartphone or tablet for personal reasons, which would be the largest barriers to doing so?

Source: Mobile Devices and the Impact on Print: Looking for the Opportunities in the U.S., China, Mexico and Brazil
Read more »

New Standard Aims to Simplify 3D Printing Process

Christine Dunne Dunne
 May 4, 2015

Last week, it was announced that seven leading companies in the global 3D printing sector have launched a new consortium—the 3MF Consortium—focused on interoperability, functionality, and standards within the 3D printing industry.

The 3MF Consortium’s Logo

As a first step, the consortium is releasing a new specification—the 3D Manufacturing Format (3MF) specification—that enables design applications to send “full-fidelity” 3D models to other applications, platforms, services, and printers. The first version of the specification is free, and available for download on the consortium’s website.

According to the press release announcing the news, current 3D design file formats—such as STL files—often have limitations around accuracy, ease of use, and functionality. They aren’t necessarily capable of fully describing models and all their characteristics. Read more »

HP Introduces Next-Generation LaserJet Printers

Christine Dunne Dunne
 Mar 10, 2015

Today, HP announced the global launch of a “re-engineered, sleek” new series of A4 color LaserJet printers intended to make businesses more efficient. The devices—which consist of one MFP and three single function printers—are a significant departure from previous LaserJet products. Comprising new “JetIntelligence” technology, they take up 40% less space; use up to 53% less energy; and wake up, print, and duplex “in a fraction of the time.”

The “enterprise” M552 and M553 single function printers, for instance, offer 100% duplex productivity—meaning that in addition to printing 40 one-sided pages per minute they can achieve 40 images per minute spread across two sides of the page. HP says the announcement represents its most significant laser printing re-engineering since the launch of the first LaserJet in 1984.

Footprint of New HP LaserJet Devices

Source: HP press event in New York City

Read more »

Mobile printing and those “in-between” moments

Christine Dunne Dunne
 Nov 24, 2014

Close to three months ago, my family and I moved into a new home. For anyone who has experienced a move (probably most of us), you know how crazy it can be. Not only do you need to physically move and arrange your belongings, but you must also handle various administrative tasks as well as acclimate yourself to your new surroundings.

Boxes in our new home

The first few weeks in our home we were largely living out of boxes. We knew where our printer was, but we could not find any cables to set it up on a network or print directly from our PCs.

Normally, we would have just waited until we found these cables, but I needed to print! I needed to print, sign, and scan a number of documents for work, my bank, our mortgage company, and our homeowners’ insurance company. Read more »

Mobile printing hot topic in September

Christine Dunne Dunne
 Oct 1, 2014

In September, several vendors made announcements related to mobile printing, or with implications for printing from mobile devices.

Epson America announced that its latest inkjet devices are its first Mopria-certified printers. The company also launched the Epson Connect Solutions Finder to “help mobile users make sense of the numerous mobile printing solutions and apps currently available.

Screenshot from Epson Connect Solutions Finder webpage

Samsung has acquired mobile cloud printing solution provider PrinterOn. According to Samsung, the purchase is expected to reinforce Samsung’s expansive mobile ecosystem especially for the company’s B2B customers. PrinterOn then announced a new version of its enterprise software with several additions, including wide area network iOS printing, IPP print server and Oracle compatibility, as well as support for Fuji Xerox MFP-based reporting when using Equitrac. Read more »

Printer vendors post strong quarter

Christine Dunne Dunne
 Sep 10, 2014

In August, a variety of printer manufacturers announced their latest quarterly earnings. The table below includes percent changes in revenue and operating profit from last year (for the respective print business units), as well as key drivers for the shifts.

Latest vendor quarterly earnings


Read more »

2016 InfoTrends, Inc.

WordPress Appliance - Powered by TurnKey Linux