New Print Sample Videos for International Print Day

Jim Hamilton
Oct 18, 2016

In honor of International Print Day, InfoTrends is releasing ten new print sample videos. This brings to 100 the number of print sample videos I’ve recorded since 2012. Here are the new ones:

  1. HP Indigo books and output on canvas
  2. Kodak Flexible Film technology demonstration
  3. Touch7 and the Ricoh C5110
  4. Xeikon Trillium and 9800 samples
  5. OKI C942 CMYK plus white on colored sheets
  6. Selected dimensional and foil print samples (included are examples from Duplo, Eagle Systems/Kurz, Intec, Konica Minolta, MGI, and Scodix)
  7. Envelope printing (included are examples from Bell+Howell, Pitney Bowes, Sensible Technologies, and Spiral Binding)
  8. Canon imagePRESS 850 direct mail and photo book samples (finished on a Duplo DC-646 and a Plockmatic BLM50)
  9. An International Paper substrate comparison on the Canon Océ VarioPrint i300
  10. Why I Record Print Sample Videos

For the previous ninety videos, go to the Print Sample channel on the Jim Hamilton YouTube page.

For those who are not familiar with International Print Day, it is “24-hour celebration without borders” for “anyone with an interest in the original communication delivery device…to join the planet’s largest conversation about print in all its forms.” International Print Day starts at 6 pm ET on October 18th (11 pm GMT, 9 am AEST) and will finish 24 hours later. Those wishing to participate on social media should use the hashtag #IPD16.

International Print Day logo, IPD16_site_hdr

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Growth & Creativity – FESPA Digital Textile Conference Milan 2016

Ron Gilboa

How are some of the best known designer clothing brands in the world using digital textile printing? If you want to know, you need to go to Italy, where last month about a hundred attendees met at the nHow hotel in Milan to exchange ideas, network, and hear about the latest in technologies and techniques at a conference sponsored by FESPA. FESPA, the driving force behind this event, has been promoting digital printing of textiles across the globe from Italy to Turkey and China.

Milan is one of the world centers for fashion with many brands headquartered in the city, including Armani, Etro, Dirk Bikkembergs, Dolce & Gabbana, Iceberg, Marni, Missoni, Moschino, Prada Trussardi, Valentino, Versace, and Zegna. About 50 kilometers to the north in the Como region, a large community of suppliers and manufacturers have been serving the fashion and décor industries in Europe and beyond for many decades. These companies as well as local associations helped to sponsor the event. These included Platinum partners EFI Reggiani, EPSON, MS Printing Solutions, and Mimaki as well as FESPA ITALIA Association, Sistema Moda Italia (SMI), and Associazione Italiana Disegnatori Tessili. Read more »

What Do I Take Away from the 2016 thINK Conference?

Jim Hamilton
Oct 17, 2016

Last week I went to Boca Raton, Florida for the 2016 thINK Conference. thINK is a user community made up of Canon Solutions America (CSA) inkjet customers. This conference was the second such meeting and it has grown since the inaugural event in New York a year ago. Attendance is up significantly (from 350 to 450 attendees). Also impressive is the growth in partners. Nine additional partners joined for 2016, which brings the total number of partners to 34. This resulted in a larger exhibit area (or Partner Pavilion, as it was described on site). Finishing systems, paper, and software tools are the recurring themes of these partners.

thINK logo 3 - 400

Keynote sessions included tennis great Chris Evert, inspirational speaker Scott Burrows, the Winterberry Group’s Jonathan Margulies, and David Humphreys of The Economist. Though high-profile keynotes are intellectually stimulating and inspiring, I find that the two most important benefits from events like these are the educational sessions and the opportunity to network with peers. The conference program this year expanded to include twenty sessions across five tracks. Those sessions that I attended were well done and thought provoking. The opportunity to hear innovative peers speak about their experiences is priceless. Two examples will demonstrate this. Read more »

Customer Journey Management: A Natural Evolution of CCM

David Stabel and Ashley Bilko
Oct 14, 2016

Enterprise priorities today are strongly propelled by improving customer experience. With only about 28% of enterprise respondents in our 2016 Annual Customer Engagement Technologies State of the Market study being satisfied with the experiences they deliver to their customers, there seems to be significant room for improving customer experience. For some enterprises, this means turning to the practice of Customer Journey Management.


We define Customer Journey Management as the automation of (or parts of) customer communications in each point of engagement along the customer journey. This includes customer communications management, dash-boarding and reporting on the customer journey, journey mapping, as well as incorporating collaboration capabilities which allow stakeholders across an organization to actively participate in the customer conversation.

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What’s Next for Graph Expo?

Jim Hamilton
Oct 13, 2016

Graph Expo’s first visit to Orlando can be considered a qualified success, in part based on the low expectations that most exhibitors had for the show. It followed drupa, and a drupa year will always be a challenge for Graph Expo. What the future holds for this venerable show is up for discussion.

Let’s first consider attendance in Orlando. Thayer Long, the Graphic Arts Show Company (GASC) president, said in a WhatTheyThink interview that the number of visitors (including booth staff) exceeded 13,000. This is down significantly from Graph Expo 2015 in Chicago, but is more or less in line with a reduced show that had at least 30% less exhibit space than in 2015.

Another factor is cost. Chicago is a great city, but Read more »

InfoTrends Reports on Key Findings from the Future of Office Printing Survey Results

Barbara Richards

InfoTrends is pleased to announce the availability of key findings from the recently conducted “The Future of Office Printing” primary research study. The web-based survey consisted of 750 general office workers from the United States, Brazil, United Kingdom, and Spain and investigated the market for persistent print in the office.

For most office workers, print is an important tool in their general working lives. To provide an understanding of the key market trends in office printing, InfoTrends’ analysts John Shane, Andrew Carroll, Deborah Hawkins, Barbara Richards, and Christine Dunne will share insights on a few of the survey topics covered in this study during two webinar presentations on November 3, 2016 at 10:00AM and 2:00PM EDT. Together, they will discuss optional versus required printing, printing trends by age, regional printing preferences, persistent print and digital transformation.

The webinar will address some of the key survey findings which include:

  • Required printing is fairly consistently 60% of people’s print volume regardless of age and company size, and 40% of print is optional
  • Young workers (18-29 years old) do not show the dramatic decline in printing that is often associated with this age group
  • Traditional office environments (i.e., headquarters, branch offices) are still generating highest print volumes
  • Two-thirds of respondents said their company has taken steps to remove, simplify, or automate document-related business processes
  • On average survey respondents spend 36 minutes retrieving digital documents versus 20 minutes for paper documents
  • Almost 40% of respondents say less than one-quarter of their business content remains on paper

The Future of Office Printing study is a first step toward better understanding the future of work printing and its implications for industry players.  If you are interested in the attending the upcoming webinar please click on the links below.

Thursday November 3rd

10:00am – 11:00am (EST)

2:00pm – 3:00pm (EST)


Highlights of the OpenText Dialogue Conference 2016

David Stabel and Matt Swain
Oct 10, 2016

OpenText recently invited more than 350 customers, prospects, partners, and analysts to its Dialogue 2016 conference in Ponte Vedra Beach, Florida. The team rebranded this former HP Engage event to focus on the digital transformation for meaningful conversations across multiple channels. This was the first major event to take place after OpenText acquired the HP Engage and HP Exstream assets for a total transaction price of $485 million.


Last year’s event expanded the focus to the full HP Software portfolio, while this year’s event generally focused more narrowly on the Exstream, TeleForm, and LiquidOffice investments.  As in previous years, the event focused on extensive educational sessions directed toward IT and marketing professionals, with networking opportunities to help cultivate a stronger user community. Here are our key takeaways from the event.

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PlayStation VR set to Potentially Change Console Gaming

Colin McMahon
Sep 30, 2016

On October 13th, Sony will release the PlayStation VR (PSVR) virtual reality (VR) headset for the PlayStation 4 (PS4). This event will mark the first time that a major video game console company has released an official VR headset for its console system. PSVR will be the first of its kind, and its success could potentially alter the nature of the video game industry.


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Amazon Enters Photo Print Market

David Haueter
Sep 29, 2016

There haven’t been that many significant entries into the photo print market over the last several years, so it was especially notable when Amazon announced its AmazonPrints service on September 21st, which is available to Amazon Prime and Amazon Drive customers. The service is now offering photo prints in 4” x 6” ($0.09), 5” x 7” ($0.58) and 8” x 10” ($1.79) sizes, as well as two different types of photo books. AmazonPrints 8” x 11” hardcover photo book with glossy pages starts at $19.99, and an 8” x 11” premium layflat hardcover book with matte paper starts at $44.99. According to the AmazonPrints website, stationery and calendars are coming soon.

Amazon logo

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HP Inc. Unleashes Next Generation A3 MFPs to Disrupt $55B Copier Market

Barbara Richards and Marlene Orr
Sep 28, 2016

On September 12th in conjunction with HP Inc.’s announced acquisition of Samsung Electronics Co., Ltd.’s Printer Business the company also announced an extensive line of A3 Laser and PageWide MFPs and services aimed at disrupting the $55B copier market. According to HP,  As part of its strategy to reinvent business printing these new products enable their partners to sell and service more cost effectively while delivering customers affordable color, reliable performance and industry-leading security.

The new portfolios of MFPs include three PageWide and 13 LaserJet platforms available in 54 different sku numbers with a variety of finishing options, including an in-cave stapler stacker, hole-punch and high capacity staple/booklet maker.

Figure 1: New HP A3 MFP Portfolio


HP PageWide Enterprise and Pro

According to HP, the new PageWide Enterprise and Pro series will offer best in class print speeds and lower energy consumptions than similar priced lasers in their class such as:

  • A 55% reduction in carbon footprint of printing
  • Utilize 73% less energy usage than laser printers
  • Generate up to 95% less supplies and packaging waste than comparable lasers

The new HP PageWide products are designed for A3 output and will range in print speeds from 40ppm up to 60ppm. Some of the new features include correct order face down output, easy to replace supplies and built in servicing and diagnostic system as well as the new finishing accessories listed above. Product availability for the PageWide Pro is scheduled for spring 2017 while the HP PageWide Enteprise devices will be available fall 2017.

Figure 2: New HP PageWide A3 MFP


HP LaserJet A3 MFPs

The new LaserJet A3 MFPs will be available in both color and monochrome with printing speeds ranging from 25ppm to 60ppm. In addition, HP states the new LaserJet’s will have some of the longest life components and fastest repair times among A3 laser devices in the industry, thanks to fewer parts and field replaceable units (single components that allow for a quick change at a customer site, rather than replacing multiple individual parts, as is the norm for traditional A3 models). Availability is scheduled for fall 2017.

Figure 3: New HP LaserJet A3 MFP 


Smart Devices & Security

In addition to the A3 MFP announcements, HP also highlighted their Smart Device Services; a set of cloud tools and device-based sensing capabilities designed to integrate with third party device monitoring and service management tools. The Smart Devices Services (SDS) are compatible with any HP printer and MFPs which include FutureSmart firmware introduced in 2012 and later. HP believes SDS will enhance service efficiency for their partners’ fleet and improve up-times by providing predictive service alerts to dealers, allowing them to know the current issue, as well as those that may arise soon, before deploying service personnel, thus reducing the incidence of repeat visits. The new services will be available to qualified HP channel partners as no additional cost for all contractual devices using HP original supplies.

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2016 InfoTrends, Inc.

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