LeEco Introduces Le Pro3 & Le S3 Smartphones to America

Carrie Sylvester
Nov 30, 2016

LeEcoLeEco is already established in China, but is bringing its products to North America for the first time, with what it hopes to be market disruptive pricing. In November, a pair of new smartphones (Ecophones) were introduced by LeEco, the Le Pro3 and Le S3.  Read more »

Lexmark Completes Sale, Announces New Strategies

Brendan Morse

The News and Facts
The leadership at Lexmark began a process to explore “strategic alternatives” for the future of the business back in October of 2015. In April 2016, the company announced it would be sold to a consortium of Chinese investors led by Apex Technology and PAG Asia Capital. Now, on November 29th 2016, Lexmark announced its sale has been completed and decisions have been made regarding the strategic decisions of the company.

While Lexmark’s corporate headquarters will remain in Kentucky, long time President Paul Rooke will no longer be leading the company. Instead David Reeder, former Lexmark VP and CFO, will be the company’s new President and CEO. Lexmark also announced two of their key initiatives going forward. The Enterprise Software group, now undergoing rebranding as Kofax, will be split off and subsequently sold. The Imaging Solutions and Services (hardware) division will now focus on “growing the imaging business, particularly in China and the Asia-Pacific region.”

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Compart Enters the Document Composition Market with DocBridge Impress

David Stabel
Nov 28, 2016

During the twelfth annual Comparting conference—held on Novemeber 17-18 in Böblingen, Germany—Compart introduced its newest product within its DocBridge suite of solutions called: DocBridge Impress. While some customers already have access to DocBridge Impress, version 1.0 will be released in April 2017. The first update version (1.1) is planned for late 2017.

Impress Logo

The Comparting conference is a two-day international forum for multi-channel document management. With more than 400 people from 15 different countries having attended this event–up from 375 attendees last year–the Comparting conference is growing in popularity. In fact, it is one of few events for customer communications in Europe. This year’s agenda included keynotes, customer presentations, and educational tracks focused on business and technology.

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Xerox Expands its Global Document Outsourcing Services

Will Morgan
Nov 17, 2016

In anticipation of separating its business process operations into the newly minted company named Conduent, Xerox announced today that it is expanding its Global Document Outsourcing (GDO) Services Business to include two comprehensive offerings:

  • Communications & Marketing Services: A comprehensive suite of services designed to help clients transform their promotional, business, and transactional communications to enhance their customer’s experience.
  • Document Transaction Processing Services: A business automation offering that enables digital transformation by improving client’s flow of information into business processes.

Xerox logo

Believing communications are key to customer experience and retention, Xerox says its solutions are intended to help clients manage customer communications at every stage, from consultation and content creation to production, distribution, storage, analysis and processing.

Here’s what you need to know:
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Winding Through Workflow Touch Points and Bottlenecks

Pat McGrew
Nov 7, 2016

The fourth item in the Workflow Quiz is where we identify every stop along the workflow path and how those stops are tracked. Last time your job was to lay out all of the documentation and learn where the holes are. This time the job is to put a name to every step in the workflow with a goal of identifying who owns that step and how the status of the work is reported as it moves through that step.


Touch points are the discrete processes required to move a job through the workflow. Color management is a touchpoint. Ripping a file is a touchpoint . Printing is a touchpoint. Having a CSR track down a customer file is a touch point. Troubleshooting a wrong profile is a touch point.


Your goal should be to create a master map, or set of maps, that typical jobs follow from job onboarding to job delivery. Each touch point should have a named owner and an identified reporting path. It isn’t enough to say that someone is responsible for the workflow or is the workflow manager; for this task the goal is to identify specific assignments, even if at the start there is only one name in every box (or even no name in a box).

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Mopria Technology Now Integrated with Samsung Galaxy Devices

Christine Dunne

Today, the Mopria Alliance announced that its mobile print technology is now integrated with Samsung Galaxy devices—either through pre-installation or automatic update.

The Mopria-powered “Samsung Print Service” will enable Galaxy users to “easily and intuitively” print content (e.g., photos, documents, web pages) from their mobile device to more than 88 million printers, regardless of printer brand.

Steps for Printing with the New Samsung Print Service (Android Nougat)

Steps for printing with the new Samsung Print Service (Android Nougat)

Source: Mopria Alliance Read more »

The Next Big Thing

Frank Romano
Nov 2, 2016

 

Look around the industry. What do you see? Offset presses. Digital printers. Wide format inkjet printers. Offset litho was discovered in 1900, but did not gain traction until the 1950s. Digital color printing was introduced in 1993. Wide format inkjet came in 1995. Walk into any plant; they may have all three.

It took a while for all three printing technologies to find their place in print production. All three were challenged by a status quo. Offset was once described as “only for quick and dirty printing.” Ironically, they said the same for digital color. The president of Xerox was quoted in the Wall Street Journal saying almost the same about inkjet printing (2004). Now Xerox is becoming a force in inkjet.

Yet, all three processes make money for printers. What will be the next big thing? The technology is already here. We just have to find markets for it.

Flatbed UV inkjet can print on any substrate—plastics, wood, glass, board, metal, ceramics, textiles, carpeting, and more. Commercial printers print on paper. Where is the market for printing on all those other substrates? Read more »

Tip Toeing Through Your Workflow

Pat McGrew
Oct 26, 2016

Efficiency Straight AheadIn this series we are looking at the world of workflow. Based on your feedback it is a hot topic, especially during the budgeting season. One thing that emerged from the conversations is that we are all using the word workflow, but we don’t all mean the same thing. For some of us it refers to a tightly defined set of processes, while for others it covers the business and production processes within a specific application set, like commercial print or packaging. All of these definitions are accurate, but to have the conversation we need to be able to share our expectations about all of the things that workflow covers.
One way to identify what you mean by workflow is to look at how the term is used in your organization, and to review your documentation of the workflow components. This is the next item in the Workflow Quiz. Start with the workflow documentation you have.

Workflow: The repeatable and auditable tasks, events, and processes used to consistently move work from job onboarding through to completion. Some or all tasks may be automated toward the goal of super-efficiency and predictability in production and supply chain management.

You may have discovered that there is not much documentation available. Don’t panic! Working together we can get you on the road to a well-documented workflow. The first step is to locate what you have available. That may be in the form of vendor manuals, internal strategy documents, workflow diagrams, internal system architecture presentations, or even an assortment of internal emails. This might sound odd, but print out anything you have in email form, and at least the opening pages of any longer documents.

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A Whole Lot of Photo Goodness at PhotoPlus 2016

Carrie Sylvester
Oct 25, 2016

photplus logoSince, several of the leading companies in the photo industry have U.S. headquarters in the New York metropolitan area, the PhotoPlus Expo (PPE) is a great “home show” for many industry insiders and professional photographers. PPE draws a healthy contingent from the surrounding metropolitan region and has become one of the must attend events for the East Coast. The show included more than 200 exhibitors and was expected to draw 21,000-plus attendees to the show.

Canon, Nikon and Sony once again were PPE show floor anchors, as they were the vendors closest to the main floor entrance, and occupied the largest exposition real estate.

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New Print Sample Videos for International Print Day

Jim Hamilton
Oct 18, 2016

In honor of International Print Day, InfoTrends is releasing ten new print sample videos. This brings to 100 the number of print sample videos I’ve recorded since 2012. Here are the new ones:

  1. HP Indigo books and output on canvas
  2. Kodak Flexible Film technology demonstration
  3. Touch7 and the Ricoh C5110
  4. Xeikon Trillium and 9800 samples
  5. OKI C942 CMYK plus white on colored sheets
  6. Selected dimensional and foil print samples (included are examples from Duplo, Eagle Systems/Kurz, Intec, Konica Minolta, MGI, and Scodix)
  7. Envelope printing (included are examples from Bell+Howell, Pitney Bowes, Sensible Technologies, and Spiral Binding)
  8. Canon imagePRESS 850 direct mail and photo book samples (finished on a Duplo DC-646 and a Plockmatic BLM50)
  9. An International Paper substrate comparison on the Canon Océ VarioPrint i300
  10. Why I Record Print Sample Videos

For the previous ninety videos, go to the Print Sample channel on the Jim Hamilton YouTube page.

For those who are not familiar with International Print Day, it is “24-hour celebration without borders” for “anyone with an interest in the original communication delivery device…to join the planet’s largest conversation about print in all its forms.” International Print Day starts at 6 pm ET on October 18th (11 pm GMT, 9 am AEST) and will finish 24 hours later. Those wishing to participate on social media should use the hashtag #IPD16.

International Print Day logo, IPD16_site_hdr

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