More Consolidation as Fiserv Acquires First Data

Pat McGrew and David Stabel
Jan 18, 2019

Billing and statement processing outsourcers with payment capabilities are continuing to consolidate in an attempt to dominate both the global payment and FinTech markets. On January 14th, 2019, Fiserv and First Data announced that they plan to consolidate their complementary technologies through a $22 billion deal that unites their strong merchant payment platforms, digital banking/billing solutions, and risk management options. Once the acquisition is complete (planned for 2H2019), Fiserv intends to refinance approximately $17 billion in First Data debt and to operate the combined business under the Fiserv name.

Fiserv and First Data

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Gen Z: An Important Group of Photography Consumers

Alan Bullock

This article originally appeared in Digital Imaging Reporter – January 14, 2019


Many pundits assume that gen Z consumers are not that interested in traditional photo activities, such as ordering prints and custom photo merchandise. After all, they were born into a world of digital cameras, social networks and omnipresent screens.

However, a recent Keypoint Intelligence – InfoTrends study indicates that this group of more than 73 million people, born between 1998 and 2010, is actively engaged in photography. Moreover, the study suggests that gen Z is worthy of imaging vendors’ marketing attention. Read more »

When Should PSPs Outsource Print Products?

Marc Mascara and Colin McMahon
Jan 16, 2019

Print service providers (PSPs) exist in a competitive landscape. Despite being a mainstay technology used to address a diverse range of applications  print faces challenges in the 21st century. The digital revolution is in full swing with new innovations making headlines daily. On top of this, the print world itself is seeing a smaller upheaval in the form of digital printing as a replacement/supplement of traditional offset.

For those seeking to turn a profit, this pace of change means frequent challenges. The new landscape has altered customer demand, placing more emphasis on shorter runs and high value product applications. Businesses, especially those small to medium-sized, are constantly trying to eliminate the advantages of larger competition. One such benefit that large PSPs enjoy is a wide product portfolio – one that can meet most any customer demand.

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2018 Camera Wrap-up

Carrie Sylvester
Jan 9, 2019

As 2019 begins, Keypoint Intelligence wanted to take a moment and reflect on what cameras were introduced in 2018.

For the last several years, the number of camera models introduced in the US market had been dropping. However this year, there were 36 new camera models introduced, 3 more than last year. In 2016, the US market saw 57 new models introduced, 72 in 2015, and 98 models in 2014. (Source: Keypoint Intelligence – InfoTrends US Camera Model Tracker**)

We have broken out the 2018 camera introductions by popular features and functions, including connectivity, type of camera, and resolution. Read more »

Cybersecurity: Understanding the Inside Threat

Colin McMahon
Jan 7, 2019

When stories of cyberattacks reach the media, the culprit is often an outside source. Whether it is a foreign government or malicious hacker, organizations are conditioned to seek external threats to data security. This approach, however, misses a common cause of cyberattacks and data breaches—a company’s own employees.

Research has shown that more than half of all businesses are either at risk or have been attacked from the inside. To move forward with a fully developed data protection strategy, PSPs must be cognizant of inside attacks and minimize their risk.

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China’s Suzhou Ruifa Looks to Disrupt the Printhead Manufacturing Segment

Ron Gilboa
Dec 20, 2018

For decades, precise deposition of materials was achieved by utilizing a range of technologies that  produce range of products from graphics arts, decorative, functional, and a host of other applications. Today, several key inkjet technologies drive markets and applications. These are enabled in part by a new generation of micro electro mechanical systems (MEMS) deposition / jetting devices, whether continuous inkjet (CIJ), piezoelectric drop on demand, or thermal inkjet drop on demand (TIJ). These technologies have been – for most part – the domain of a handful of companies that had the intellectual property and made the investment in silicone-based printhead manufacturing for several quite some time.

While the main suppliers of existing inkjet heads are almost all clustered in Japan, Western Europe, and the USA, a new competitor is now launching in China. After a significant investment in technology and resources, China’s Suzhou Ruifa Printing Technology Co. has announced its entrance as a supplier of thermal inkjet printheads. The company’s new printhead, SUREJet T7680, is a 41mm/1.6” wide thermal head, with 7680 nozzles. According to Suzhou Ruifa, SUREJet T7680 has two meter per second print speed and is capable of 1800×1200 DPI print resolution.

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What genARate Means to the Print Market

Colin McMahon
Dec 14, 2018

Released last month, genARate is a new software tool from Konica Minolta. The platform specifically focuses on applying augmented reality (AR) technology to print products. Although it is not the first tool to encourage AR application creation, or even the first to target the print market (see HP’s Reveal platform), genARate is notable for its ease-of-use and its application focus.

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Highlights from JAPANTEX 2018

Masato Atoda and Colin McMahon
Dec 11, 2018

JAPANTEX 2018 was held over three days, November 20 – 22, at the Tokyo Big Sight International Exhibition Center. The event, which is currently in its 37th year, serves as an annual exhibition of interior fabrics. Around 8,700 visitors, as well as exhibitors from 277 companies, attended the event, which this year focused on a combination theme of Japanese style and interior beauty, mixed with all the professionalism one can expect at this type of event.

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Pricing for Digital: Establishing Consistency Across Message and Media

Will Morgan
Dec 7, 2018

As digital delivery proliferates within the customer communications market, service providers with a legacy in print have been challenged to devise pricing models that position their operations for long-term sustainability. As part of its recently published research study entitled, Pricing for Digital: Exploring New Models for Transactional Communications Delivery, Keypoint Intelligence-InfoTrends conducted over a dozen in-depth interviews with print service providers in North America to gain a deeper understanding of the greatest pricing obstacles they face in today’s changing market.

The first segment of this three-part examination of our findings examined the ramifications of procurement’s growing power over transactional customer communications strategy at the expense of business leadership. The second considered some of the difficulties print providers face when working to demonstrate value through services. This final installment explores the challenges that providers face in developing and marketing pricing plans that encompass composition and delivery of transactional and marketing messages to various print and electronic channels.

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2019 Photokina Trade Show Postponed Until 2020

Ed Lee
Dec 4, 2018

On December 3, 2018, Koelnmesse, the organizers of the Photokina Trade Show in Cologne Germany, in conjunction with its conceptual sponsor, the German Photo Industry Association (PIV), announced that the transition of the previously bi-annual event to an annual event would be postponed from May 2019 to May 2020.

According to the press release, the decision was made to give all participants the opportunity to further develop the new concept for photokina and to tap into new target groups among exhibitors and visitors in order to heighten the status of the trade fair as a global platform for the photography and imaging industry. Read more »

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